Comfort Suites Shreveport West I-20 offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. Free breakfast is served daily. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Shreveport West I-20. Self parking is free.
This was once a nice hotel but it is in need of renovation. The carpeting was stained and the room smelled sickening of mold. The sink faucet was loose and the baseboards dirty. There was a huge fight between employees at the check-in counter complete with hair pulling, fists flying and profanity We were eating breakfast and another guest there ran to help break up the fight while another called the police. Up until the police arrived they had to be separated because they were still trying to fight.
It was terribly disturbing to all the guests having breakfast. I request a full refund for both the rooms I rented there.
While the bed was nice and the room spacious, it smelling sickening of mold. The bathroom faucet was loose and leaked. Baseboards filthy. Carpet had stains. Breakfast only mediocre. Plus there was a fight between employees in the lobby while we were eating breakfast! Fists flying, hair pulling, cursing profanity, a guest had to help break it up and another guest called the police. We were very disappointed as were other guests staying there. That is a nice building in a good location, and what a shame it is in such shape. We want a refund for our stay there. Contacting the company directly!
The room could use some major upgrades, parking was good. I missed breakfast so idk. The front desk lady was not professional at all. I think I was bothering her by interrupting her FaceTime call by asking for towels.
Hotel is older and worn, but appears clean. Location off highway is great with many food and retail options close by. Breakfast had typical hotel offerings. Common area furniture could use a refresh. Overall an okay stay for the money.
Parking was very safe cameras and well lighted. Room was clean and they made up the room daily trash pick up, fresh towels, and made up bed. Staff was friendly and helpful. Breakfast was hot different meats, eggs, potatoes, sausage gravy every day (4).Breakfast bar was clean and it was kept stocked. Coffee was good. Waffle machine was in working order. Easy to get on and off interstate and plenty of restaurants near by.Would stay here again.Highly recommend.