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Hotel Chancellor@Orchard

Property class: 3.5
Family-friendly 3.5-star hotel near Orchard Road

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

A modern hotel entrance with a prominent sign reading "HOTEL CHANCELLOR GROORCHORD."
A modern outdoor patio area with multiple tables and chairs, surrounded by lush greenery and a water feature.
A hotel lobby with a reception desk, seating area, and a display of merchandise.
A modern indoor swimming pool with a clear view of the city skyline in the background.
A modern building with a glass facade and a sign for 'Chancellor Orchard'.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Road
    ‪2 min walk‬
  • Place, Plaza Singapura
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double or Twin Room

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room

7.4 out of 10
Good
(3 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room - No Housekeeping

A hotel room with a large bed, a desk, a red chair, and a window with curtains.

Deluxe Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room - No Housekeeping

A hotel room with two beds, a desk with a laptop, a TV, and a red chair.

Deluxe Triple Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Premier Double or Twin Room - No Housekeeping

A hotel room with a large bed, a red chair, a desk, and a window with curtains.

Premier Double or Twin Room - No Housekeeping

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Singapore

Orchard stay.A stay at this Orchard hotel places you within half a mile (1 km) of Orchard Road and 2 miles (3 km) of Bugis Street Shopping District. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km).

What's nearby

  • Orchard Road - 2 min walk - 0.2 km
  • Orchard Central - 2 min walk - 0.2 km
  • Plaza Singapura - 5 min walk - 0.5 km
  • Fort Canning Park - 10 min walk - 0.9 km
  • ION Orchard - 13 min walk - 1.2 km

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Miss Saigon by Banh Mi Saigon - ‬1 min walk
  • ‪Ramen Soshiji - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly 3.5-star hotel near Orchard Road
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 488 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

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  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

How close is Hotel Chancellor@Orchard to the airport?

Hotel Chancellor@Orchard is 10.1 mi (21-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on Nov 1, 2026 start from CA $133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chancellor@Orchard have an airport shuttle?

Airport shuttle services are not available at Hotel Chancellor@Orchard.

How close is Hotel Chancellor@Orchard to the beach?

This hotel is 5 mi (18-min drive) from Palawan Beach and 5.6 mi (20-min drive) from Tanjong Beach. Don't forget your sunscreen!

Does Hotel Chancellor@Orchard offer free breakfast?

Free breakfast isn’t provided at Hotel Chancellor@Orchard, but buffet breakfast is offered for a fee of SGD 20 for adults and SGD 15 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Chancellor@Orchard?

No, there is no casino at this hotel, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are nearby.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Chancellor@Orchard?

Free parking is not available at this hotel. Self parking is available for SGD 10 per day.

Does Hotel Chancellor@Orchard have a pool?

Hotel Chancellor@Orchard features an outdoor pool and a children's pool.

Does Hotel Chancellor@Orchard have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chancellor@Orchard have a spa?

There are no spa services available at this hotel.

How close is Hotel Chancellor@Orchard to downtown Singapore?

Hotel Chancellor@Orchard is 1.1 mi away from Singapore.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 146 out of 764 reviews
Rating 8 - Good. 298 out of 764 reviews
Rating 6 - Okay. 205 out of 764 reviews
Rating 4 - Poor. 75 out of 764 reviews
Rating 2 - Terrible. 40 out of 764 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Location was good.have had better breakfasts
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a great property to stay in!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room was very cleaned.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room, fairly good location but very dated property/rooms. However good value for money compared to other hotels near Orchard Road.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good excellent
Stayed 6 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
We stayed for 2 days and 2 nights in this hotel. Food at breakfast was good. Room is okay but requires maintainance. This hotel is near restaurants and train station.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lot of different dishes on breakfast and everyone find something suitable.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location behind Orchard road. Staff friendly and very helpful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All bedsheets were dirty, housekeeping and front desk staff were so rude and unhelpful.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location ( just around the corner for big bus stop 15). Small rooms just like New York hotels however you spend all your time out site seeing. Staff friendly and really attentive and want to help.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

The room was clean and the hotel is close to MRT
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighborhood has lots of shopping centers and mid-range restaurants. The rooms were ok, but nothing much to praise. Breakfast was ok, with basic choices of food.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Orchard shopping place, hop on hop-off bus stop. Need to upgrade their breakfast menu. Highly recommend.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The room in clean and neat. Aircondition is good. No hand spray in the toilet. Other than that all good. 🇸🇬
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The pool itself was very nice, but the roof top ambiance of noisy air-conditioning fans was very industrial and not pleasant. The breakfast was mostly half warm dishes of very limited and tasteless variety, I would rate 2/10. Room was spacious and nice.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very amazing room was great!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience at this hotel. The refrigerator was not working - after repeatedly reporting for 3 days, one idiot came from maintenance team. He said it’s not a refrigerator but it’s a chiller!! I told him to open it and check if it’s “chilling”. He put his hand in and said it’s working fine. He said he can swap it but the new one also will be the “chiller”!! Told him to get out finally.
Stayed 6 nights in Jul 2026