The Downtown Hotel

2.5 star property
Hotel near Gros Piton, connected to a shopping center in Soufriere

Choose dates to view prices

Photo gallery for The Downtown Hotel

Sea/Piton View
Front of property
Sea/Piton View
Deluxe Room, City View
Mountain view
Reviews
6.6

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Bridge And Frederick Street, Soufriere, 00000
  • Popular LocationSulphur Springs6 min drive
  • Popular LocationGros Piton13 min drive
  • Popular LocationAnse Chastanet Beach28 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)56 min drive

Room options

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Deluxe Room, City View

  • City view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Royal Suite

  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Suite (Soufriere)

  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Sea/Piton View

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Similar properties

About the area

Soufriere

Beach, shopping nearby .Steps from the hotel, you'll find Church of the Assumption and Zaka Art Cafe. Windward Islands and Pitons Management Area are also within half a mile (1 km).

What's nearby

  • Sulphur Springs - 6 min drive
  • Petit Piton - 6 min drive
  • Jalousie Beach - 9 min drive
  • Gros Piton - 13 min drive
  • Anse Chastanet Beach - 28 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 56 min drive

Restaurants

  • Fedo's - 14 min walk
  • Waterfront De Belle View Restaurant and Bar - 1 min walk
  • The Old Mill Restaurant - 5 min walk
  • The Beacon Restaurant - 4 min drive
  • Jalousie Grille - 9 min drive

About this property

The Downtown Hotel

Hotel near Gros Piton, connected to a shopping center in Soufriere
WiFi is free in public spaces. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly The Downtown Hotel. Self parking is free.

This Soufriere hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 2005
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • ATM
  • No smoking on site
The Downtown Hotel offers 18 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. These individually furnished accommodations include desks. Televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Soufriere hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Downtown Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.00 per person, per night for adults; USD 1.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Airport shuttle fee per child: USD 40 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Downtown Hotel Soufriere
Downtown Soufriere
Downtown Hotel Soufrière
The Downtown Hotel St. Lucia/Soufriere
The Downtown Hotel Hotel
The Downtown Hotel Soufriere
The Downtown Hotel Hotel Soufriere

The Downtown Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 17 out of 155 reviews" "
Rating 8 - Good. 53 out of 155 reviews" "
Rating 6 - Okay. 48 out of 155 reviews" "
Rating 4 - Poor. 19 out of 155 reviews" "
Rating 2 - Terrible. 18 out of 155 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brillana

Stayed 4 nights in Dec 2023

2/10 Terrible

Kevin

Stayed 1 night in Dec 2023

4/10 Poor

Chaniel

Disliked: Staff & service, property conditions & facilities
This property did not hold up to it photos or reviews as well as the the commodity that it says it offer there was no free microwave, the refrigerator was dirty also the shower the shower plastic was very dirty. This stay was very disappointing.
Stayed 4 nights in Oct 2023

2/10 Terrible

Nicoleta

Disliked: Cleanliness, staff & service, room comfort
Terrible stay
The bed so dirty and noisy looks like was picked from a dumster or something
TV didn't work
Very old furniture
The phone not working...just to show there is a phone. I hope the kettle worked,  I never tried.
Stayed 1 night in Apr 2023

8/10 Good

Fleur

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
good budget location downtown close to the water taxi pier to the beaches. Room was airy and comfortable with good working AC but fridge and bedside lamp did not work. Parking is difficult in the street.
Stayed 1 night in Apr 2023

6/10 Okay

William

Liked: Staff & service
Water view phenomenal. Brief hours at front desk. Street parking only. Bring toiletries.
Stayed 4 nights in Mar 2023

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awful. The reviews online are likely from people who live in the area. The hotel does not have parking and the village has almost no parking available. Once we found parking, we got mugged walking 1 block from the car to the hotel. The bathroom has no light, was dingy/unclean and even the hotel room had a broken AC and coffee spills on the floor that were not cleaned up. Do not stay at this place. Waste of money.
Stayed 3 nights in Feb 2023

8/10 Good

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Large, clean but slightly tired rooms. Convenient location for all attractions in the south of the island.
Stayed 7 nights in Feb 2023

10/10 Excellent

Fey

Liked: Cleanliness, staff & service, property conditions & facilities
The Downtown Hotel is at a convenient location. The beach is a five minute walk. Restaurants and shops are within walking distance. Bring your own shampoo and hair conditioner. Also, the hotel rooms only have Type G outlets.
Stayed 3 nights in Mar 2020