Pier House

Property class: 3.5
3.5-star beach B&B near Eden Project

Choose dates to view prices

Photo gallery for Pier House

A coastal scene with rough sea waves crashing against a concrete barrier.
A cozy dining area with a view of a pier and water, featuring striped curtains, a stone wall, and a table with candles.
An outdoor patio with wooden tables and chairs, overlooking a body of water and a stone building with a sloped roof.
A room with a window seat, a wooden desk, a lamp, and a television on the wall.
Beach/ocean view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Charlestown Beach
    ‪3 min walk‬
  • Place, Porthpean Beach
    ‪5 min drive‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪39 min drive‬

Room options

Signature Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • Harbour view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

9.6 out of 10
Exceptional
(14 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Double Room (Cosy)

9.0 out of 10
Wonderful
(4 reviews)
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

St Austell

Seaside stay .At this B&B, you'll be steps from Charlestown Harbour and Charlestown Beach. Also, Duporth Beach is within half a mile (1 km) and Pinetum Park and Pine Lodge Gardens is within 2 miles (3 km).

What's nearby

  • Charlestown Harbour - 2 min walk - 0.2 km
  • Charlestown Beach - 3 min walk - 0.3 km
  • Duporth Beach - 14 min walk - 1.2 km
  • Pinetum Park and Pine Lodge Gardens - 3 min drive - 1.7 km
  • Porthpean Beach - 5 min drive - 2.4 km

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Duke of Cornwall - ‬18 min walk
  • ‪Pier House Hotel & Restaurant - ‬2 min walk
  • ‪Rashleigh Arms - ‬3 min walk
  • ‪Chinese Kitchen - ‬16 min walk
  • ‪The Carlyon Arms - ‬3 min drive

About this property

Pier House

3.5-star beach B&B near Eden Project
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.

This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Property amenities

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in public areas

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per stay.
  • Cribs (infant beds) are available for GBP 5.00 per stay.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 5.00 per stay
  • Rollaway bed fee: GBP 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

How close is Pier House to the airport?

Pier House is 17 mi (28-min drive) away from the Newquay (NQY-Newquay Cornwall) airport, the closest popular airport to the property.

How much does it cost to stay at Pier House?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Pier House on Nov 2, 2026 start from CA $185, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pier House have an airport shuttle?

Airport shuttle services are not available at Pier House.

How close is Pier House to the beach?

This bed & breakfast is a short 3-minute walk from Charlestown Beach and 10-minute walk from Duporth Beach. Don't forget your sunscreen!

Does Pier House offer free breakfast?

Pier House does not offer free breakfast.

Is there a casino at Pier House?

No, there is no casino at this bed & breakfast.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Pier House?

Free parking is not available at this bed & breakfast.

Does Pier House have a pool?

Pier House does not have a pool.

Does Pier House have a restaurant?

Yes, there is a restaurant on site.

Does Pier House have a spa?

There are no spa services available at this bed & breakfast.

How close is Pier House to downtown St Austell?

Pier House is 0.1 mi away from Charlestown.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 335 out of 407 reviews
Rating 8 - Good. 52 out of 407 reviews
Rating 6 - Okay. 12 out of 407 reviews
Rating 4 - Poor. 5 out of 407 reviews
Rating 2 - Terrible. 3 out of 407 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, fabulous staff and food, parking nearby.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel set right next to the harbour and beach. Staff are really friendly, food is great too and reasonably priced. Breakfast very good too.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Consistently good stayed several times
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hosts, amazing food (both dinner and breakfast), spacious room and a lovely neighbourhood! We will come back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel right on the pier. Incredible value for money. Best hotel room and breakfast we’ve had in Cornwall!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, in a lovely location
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Rooms were amazing and the location was perfect!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place to stay in lovely Charlestown. The hotel, bar and amenities are excellent. There is a lively terrace to have a drink and something to eat while you soak up the views of the sea and harbour. The staff are all lovely and make you feel very much at home. We have visited before and it’s nice to pick up conversations with staff who make the effort to make you feel welcome. It’s an ideal place to stay if you are visiting the Eden Project or if you want a base to explore the St Austell and Fowey area. The rooms are very nicely decorated and feel plush. There is also free parking at the sister pub up the road, the Rashleigh Inn. All in all - top place to stay and lovely people!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and staff very attentive.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

We had a superb stay highly recommend
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love the location and the enyable meal
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this lovely place , will definitely come again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Great location,
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay, lovely staff, great food and wonderful sea views from the room.
Stayed 2 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel this was our second stay
Stayed 2 nights in Oct 2022