Max was the concierge at the hotel when we stayed. My husband called for a late checkout because we were taking our son to a doctors appointment a few hours from home and I knew we wouldn’t be able to get out as early as needed. Max was so helpful and accommodating, he also checked us in and made sure we had everything we needed and that we were comfortable and double checked that our room choice was what we wanted for the night since we had our young baby with us. Couldn’t recommend enough and we are so appreciative for Max and his kindness!