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"We've stayed at Hawthorn (formerly a Residence Inn) every Thanksgiving for many years. It's centrally located and peaceful, in a lovely wooded settin
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By a verified traveller on Sun 26 Nov 2017
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Hotel Description
3-star hotel near Westport Plaza
Near the airport
At this Maryland Heights hotel, you'll be within 6 miles (10 km) of St. Louis Car Museum and 9 miles (15 km) of Sophia M. Sachs Butterfly House. St. Louis Zoo is within 12 miles (20 km) and Six Flags St. Louis is within 25 miles (40 km).
Free perks
This hotel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.
Free WiFi, kitchens
The 111 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, sofa beds, and TVs are also available.
Hawthorn Suites by Wyndham St. Louis Westport Plaza ratings based on 41 Verified Reviews
Review Summary
3.8
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hawthorn Suites by Wyndham St. Louis Westport Plaza
Everyone (26)Couples (6)Business (1)Family (5)
2 out of 5
The linens were in good shape. But the property needs updating and a good cleaning. Our dishwasher was full of dirty dishes when we got there,we ran it twice it did not clean the dishes. The room smelled like cigarette smoke and the TV and lights were on when we came into the room, we were not sure if someone was still in there. If you don't expect real clean or in good repair you will be ok.
Posted by Lynn, from Red Wing, MN on 12 Feb. 2020
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Comment from Hotel Management
13 Feb. 2020
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5 out of 5
I like the openness of the kitchen along with the desk
Posted by a verified traveller on 9 Feb. 2020
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Comment from Hotel Management
11 Feb. 2020
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
5 out of 5
My own space the convenience of the location the staff was friendly
Posted by a verified traveller on 28 Dec. 2019
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Comment from Hotel Management
30 Dec. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
1 out of 5
You allow dogs to stay on your but when the continue to bark nonestop that is not good.
Posted by a verified traveller on 11 Dec. 2019
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Comment from Hotel Management
13 Dec. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
4 out of 5
Posted by a verified traveller on 7 Dec. 2019
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Comment from Hotel Management
9 Dec. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. It is always a pleasure to receive positive feedback.
I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Hawthorn Suites by Wyndham, we continuously strive to exceed your expectations.
Thank you again for sharing your experience, and we look forward to serving you in the future.
3 out of 5
I liked the room but the room wasn't what i saw on the website. No clean towels was placed in my room for the next day. Also, i had a problem with checking in
Posted by a verified traveller on 24 Nov. 2019
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Comment from Hotel Management
25 Nov. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
2 out of 5
The room has an upstairs loft and location is convenient
Posted by NK on 18 Oct. 2019
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Comment from Hotel Management
18 Oct. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3 out of 5
Room has problems with the tub,it looks like they painted the bottom and when my daughter used it, it peeled off.
Posted by a verified traveller on 17 Oct. 2019
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Comment from Hotel Management
17 Oct. 2019
by Angie
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
1 out of 5
Posted by a verified traveller on 11 Oct. 2019
Was this review helpful to you?
Comment from Hotel Management
11 Oct. 2019
by Angela
Thank you for taking the time to tell us about your experience at Hawthorn Suites by Wyndham St. Louis Westport Plaza. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Hawthorn Suites by Wyndham, we continuously strive to meet your needs and expectations.
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
3 out of 5
Didn't enjoy the location. Appreciated the breakfast each morning.
Posted by a verified traveller on 5 Aug. 2019
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Comment from Hotel Management
9 Aug. 2019
by General Manager
Dear Anonymous,
Thank you for staying with us and taking the time to review our hotel. We are sorry to hear you did not like the location, but glad to hear you enjoyed our breakfast.
Sincerely,
Barry White
General Manager
About the Hawthorn Suites by Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. Louis Westport Plaza offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A free area shuttle within 5 mi is available. The business-friendly Hawthorn Suites by Wyndham St. Louis Westport Plaza also features barbecue grills, a picnic area, and laundry facilities. Self parking is free. This 3-star Maryland Heights hotel is smoke free.
111 guestrooms or units
2 levels
Buffet breakfast (free)
Manager's reception (free)
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Front-desk safe
Convenience store
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Family property
Free WiFi
Kitchen
Free area shuttle
Grocery/convenience store
Laundry facilities
Sofa bed
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (15.2 km / 9.5 mi)
Property shuttles: Free area shuttle within 5 mi
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Hawthorn Suites by Wyndham St. Louis Westport Plaza offers 111 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. This Maryland Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
In-room kitchen
Pull-out sofa bed
Television
Refrigerator
Microwave
Oven
Stove
Dishwasher
Coffee maker
Kitchenware
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Local calls (free)
Hair dryer
Safe
Iron and ironing board
Desk
Blackout drapes
Exterior corridor access
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.
Nearby Activities
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals. Cash and debit cards are not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
Pets: USD 25 per pet, per night
Only dogs and cats are allowed
Maximum 2 per room (weight limit: 75 lbs)
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Debit cards not accepted
No rollaway/extra beds available
Number of children who can stay free - 4
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25 per pet, per night
Early check-in is available for a fee (subject to availability, amount varies)
Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hawthorn Suites Wyndham St. Louis Westport Plaza Hotel
Hawthorn Suites Wyndham St. Louis Westport Plaza
Hawthorn Suites by Wyndham St. Louis Westport Plaza Hotel
Hawthorn Suites Wyndham St. Louis Westport Plaza Hotel
Hawthorn Suites Wyndham St. Louis Westport Plaza
Hotel Hawthorn Suites by Wyndham St. Louis Westport Plaza
Residence Inn By Marriott St Louis Westport
By Marriott St Louis Westport
You should know
The seasonal pool will open in May and close in September.
Pool access available from 8:00 AM to 10:00 PM.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
