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The Ritz-Carlton, St. Louis

5.0 star property
5-star luxury hotel near St. Louis Zoo

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Photo gallery for The Ritz-Carlton, St. Louis

Meeting facility
Restaurant
Lobby
Daily buffet breakfast for a fee
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

View in a map
100 Carondelet Plaza, St. Louis, MO, 63105
  • Place, Saint Louis Galleria Mall
    ‪2 min drive‬
  • Place, Washington University in St. Louis
    ‪3 min drive‬
  • Place, Forest Park
    ‪3 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Balcony (High Floor)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Balcony (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom, Balcony

  • 98 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom (Club)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom (Club)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

St. Louis

City center retreat .Your stay at this Clayton hotel places you within 2 miles (3 km) of Washington University in St. Louis and Center of Creative Arts. St. Louis Zoo and Saint Louis Galleria Mall are also within 3 miles (5 km).

What's nearby

  • Saint Louis Galleria Mall - 2 min drive - 2.4 km
  • Washington University in St. Louis - 3 min drive - 2.1 km
  • Center of Creative Arts - 3 min drive - 3.2 km
  • Forest Park - 3 min drive - 2.8 km
  • Chapel of St. Timothy And St. Titus, Concordia Seminary - 4 min drive - 2.5 km

Getting around

  • Forsyth Station - 4 min walk
  • St. Louis Gateway Station - 14 min drive
  • St. Louis Lambert Intl. Airport (STL) - 13 min drive

Restaurants

  • ‪The Ritz-Carlton, St. Louis - ‬5 min walk
  • ‪Colleen's - ‬6 min walk
  • ‪Pastaria - ‬7 min walk
  • ‪The Capital Grille - ‬4 min walk
  • ‪Louie's Wine Dive & Clayton Kitchen - ‬8 min walk

About this property

The Ritz-Carlton, St. Louis

5-star luxury hotel near St. Louis Zoo
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business center and 13 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 29999 square feet (2787 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton, St. Louis. For a fee, parking is available.

This 5-star St. Louis hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day)
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 52 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycles
  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 52.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 33 per day
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 415 out of 553 reviews
Rating 8 - Good. 82 out of 553 reviews
Rating 6 - Okay. 29 out of 553 reviews
Rating 4 - Poor. 13 out of 553 reviews
Rating 2 - Terrible. 14 out of 553 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities

Terrible customer service

Ritz Carlton charged for the room twice, even though they had already received pre-payment through Expedia. Despite calling, no one followed up until I submitted a review on their website. Additionally, the thermostats in the premium room were not working
Stayed 1 night in Aug 2025

10/10 Excellent

LISA

Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Service is exceptional!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

James Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious. The property was immaculate and the service was attentive without be over bearing.
Stayed 1 night in Aug 2025

6/10 Okay

Ellen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevators smelled terrible. The carpet in my room was gross. Charging for WIFI in addition to the room charge is wrong.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Stayed 2 nights in Aug 2025

6/10 Okay

Mary

Stayed 1 night in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Tia

Travelled with family
Liked: Amenities
Wish they still had a pool
Stayed 1 night in Jul 2025

10/10 Excellent

Demarco

Stayed 2 nights in Jun 2025

10/10 Excellent

Kristine

Stayed 1 night in Jun 2025

10/10 Excellent

Alejandro

Stayed 2 nights in May 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, our stay was as wonderful as expected. However, I have to state that I was disappointed in 2 things related to the room itself (1416). While the room overall was nice, the couch near the windows showed extreme wear and tear with torn threading along the seams. Quite disappointing for a purported 5 star and expensive hotel. As I was staying with my wife, I expected there to be 2 robes for us to lounge. However there was only 1 hung from the bathroom door hook. These may be small details, but that is what I paid a premium price for my wife's staycation birthday present. Examining our appetizers and drinks in the lobby, we were not disappointed and our waiter (Tanner) was top shelf. Examining the breakfast at Don Alfonso, the quality and variety of dishes was excellent as was the service by our waiter (Glen).
Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a proxy place for the average family goers. But at least live it up once and enjoy the place and live like
Stayed 1 night in Jun 2025

10/10 Excellent

Jaylin

Stayed 2 nights in May 2025

6/10 Okay

Lindsey

Stayed 1 night in Apr 2025

8/10 Good

Audrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit noisy at night

The hotel was very beautiful. The noise level was high due to weddings and bands playing on the lower floors during my first night. It was hard to get to sleep until after 11:00 PM. Double charged for the room which wasn’t fun but was able to get it resolved quickly.
Queen Size Double
Extra room
Stayed 3 nights in May 2025

10/10 Excellent

Terry

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Apr 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

jim

Liked: Cleanliness, staff & service, property conditions & facilities
P
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to celebrate our 30th wedding anniversary. Everything was exceptional
Stayed 1 night in Jan 2025