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The Ritz-Carlton, St. Louis

5.0 star property
Hotel near St. Louis Zoo in St. Louis

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The Ritz-Carlton, St. Louis

Photo gallery for The Ritz-Carlton, St. Louis

Meeting facility
Exterior
Premium bedding, minibar, in-room safe, desk
Restaurant
Exterior

Overview of The Ritz-Carlton, St. Louis

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
100 Carondelet Plaza, St. Louis, MO, 63105
  • Popular LocationWashington University in St. Louis3 min drive
  • Popular LocationSaint Louis Galleria Mall4 min drive
  • Popular LocationSt. Louis Zoo5 min drive
  • AirportSt. Louis, MO (STL-Lambert-St. Louis Intl.)12 min drive

Room options

View all photos for Executive Suite, 1 Bedroom (Club)

Exterior

Executive Suite, 1 Bedroom (Club)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Balcony

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony (High Floor)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Balcony (High Floor)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Exterior

Executive Suite, 1 Bedroom, Balcony

  • 98 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About the area

St. Louis

Clayton stay.Your stay at this Clayton hotel places you within 3 miles (5 km) of Washington University in St. Louis and St. Louis Zoo. The Loop and Saint Louis Galleria Mall are also within 2 miles (3 km).

What's nearby

  • The Loop - 3 min drive
  • Washington University in St. Louis - 3 min drive
  • Forest Park - 3 min drive
  • Saint Louis Galleria Mall - 4 min drive
  • St. Louis Zoo - 5 min drive

Getting around

  • Forsyth Station - 4 min walk
  • St. Louis Gateway Station - 14 min drive
  • St. Louis Lambert Intl. Airport (STL) - 13 min drive

Restaurants

  • CJ Mugg's - 9 min walk
  • Starbucks - 10 min walk
  • Pastaria - 7 min walk
  • Chipotle Mexican Grill - 12 min walk
  • The Capital Grille - 4 min walk

About this property

The Ritz-Carlton, St. Louis

Hotel near St. Louis Zoo in St. Louis
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the business-friendly The Ritz-Carlton, St. Louis. For a fee, parking is available.

This St. Louis hotel is smoke free.

  • 1 building
  • 299 guestrooms or units
  • 18 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1990
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator (on request)
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 27 per day)
  • Valet parking on site (USD 32 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: USD 10.00-36.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Shopping
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch Smart TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00–36.00 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 27 per day
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 379 out of 505 reviews" "
Rating 8 - Good. 77 out of 505 reviews" "
Rating 6 - Okay. 24 out of 505 reviews" "
Rating 4 - Poor. 13 out of 505 reviews" "
Rating 2 - Terrible. 12 out of 505 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
There isn't anyone manning the front desk and had to knock on the door just to get a server in the front lounge area. The restaurant service at Casa Don Alfonso was poor and the food quality was below average. There is no attention to detail in the cleanliness of the hotel, i.e. black mold in shower, dusty lobby fixtures. Not what you should expect at a Ritz Carlton hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

MELISSA, MAKANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Stayed 2 nights in Dec 2023

4/10 Poor

thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smoke detector chirped all night Light switches didn’t work Alarm clock rang at 3 am
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious
Stayed 1 night in Dec 2023

8/10 Good

Marticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected to see a shuttle from the airport -- or at least advice about the location of a taxi dispatcher and approximate fee for the taxi. More importantly, I was not aware that the MetroLink service maintains a stop immediately behind the hotel and would have cost me about a tenth as much as the taxi and would probably taken me to the hotel much more quickly at the end of a very-stressful day. (I phoned the hotel from the airport because I couldn't find a taxi stand and needed advice on how to reach Ritz-Carlton. No one suggested that I use a train or tram, as I have done in many European countries. I did use MetroLink on Friday to visit Forest Park.) I also found the neighborhood very sterile and forbidding -- no place to buy chewing gum or throat lozenges or fresh fruit. Dining options in the hotel were very unsatisfying and expensive.
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

RUI

Stayed 3 nights in Aug 2023