Windward Passage Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.
A business center and 2 meeting rooms are available. A terrace, multilingual staff, and a garden are also featured at Windward Passage Hotel. Self parking is free.
We had no microwave, the housekeeping would come in our room when we not there nor ordered service. The showers had hard water stains nd calcium build up on sink nd shower đ it was a time i enjoyed everything but wouldnât stay here due to attitudes, nd cleanliness.
The people at the front desk were not friendly or helpful. Security was especially rude. Housekeeping was very good. Decent room, the beds were OK, great ocean view. The swimming pool was nice but only open until 7 PM. The complimentary breakfast buffet was good, but not always well stocked. Within walking distance to many shops and restaurants.
Other than a very polite staff, everything in this hotel needs updating or replacing. Had to change room 3 times to get one with working AC. Toilet didnât work in all 3 rooms. Had to be snaked to flush. Shower head rusted and had to be replaced. Phone didnât work. One elevator broken. Prostitutes walking the streets behind hotel and adjacent night club blasting music well into the am hours. Only reason I didnât leave was that I would not get a refund. Felt sorry for all the happy families I saw checking in that would soon be very disappointed.
Itâs good I guess they were under maintenance and wifi and phone counters not working
People were great đ
Resturent is not working few days of week and you need a car to get the food
Continuously issues with getting a invoice at checkout. The previous stay the hotel told me that they will not provided me a copy that Expedia has to provide it and in Expedia it clearly states i have to get it at checkout. Today they said they cant provided an invoice that they would email it, however i have been told that as well and never got it. I have to have hard copies for my business travel.
Personal that received me on arrival wasn't pleasant and communicative. Just asked my name and handed out the key in a hurry. Need to be more attentive to clients and give out information upon arrival.
beautiful location. The hotel was clean and the staff friendly and helpful. The hotel sows its age with furnishings. The furniture has seen better days and is worn.