I gave this hotel 2 stars instead of one because the room itself was quiet, nice and comfortable. That was the only good thing.
Honestly the worst hotel Iâve ever been to. Front desk was rude and didnât know what they were doing. Upon check in, which we arrived right on time, the young man at the desk said âyour rooms not ready.â And sent us away. We came back half an hour later, still didnât have the room clean. It was about 2 hours past check in time that we finally got into our room.
They didnât have much at breakfast. No milk, no spoons, no yogurt, hardly anything they were supposed to have. The sausage was white in color, and the eggs were just egg whites scrambled. The pancake machine was malfunctioning.
We got locked out of our room on the third day, and was told to wait in line behind 20 other people waiting in the lobby to check in. I had to really push to get her to just quickly scan my key card so my family (standing in the hall holding bags of takeout) could get in the room. It took two seconds.
The lobby menâs room was out of service, one of the elevators didnât work, the side doors were supposed to be locked but were propped open with a rock, very few of the desk people even seemed willing to help people have a good experience. Every time you walked by the front desk somebody was complaining about something and staff was saying I canât help you. I donât know if there was any manager. Would never stay here or any holiday inn again. First and last time.
