Hôtel Reisen in The Unbound Collection by Hyatt

5.0 star property
5-star luxury hotel near Stockholm Palace

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Photo gallery for Hôtel Reisen in The Unbound Collection by Hyatt

Pool
Property preview
Suite, Sea View (Chapman) | View from room
2 bars/lounges, lobby lounge, cocktail bar
Hot stone massages, Swedish massages, sports massages, facials

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

View in a map
Skeppsbron 12, Stockholm, 111 30
  • Place, Stockholm Palace
    ‪3 min walk‬
  • Place, Nobel Prize Museum
    ‪4 min walk‬
  • Place, Royal Swedish Opera
    ‪8 min walk‬
  • Airport, Stockholm (ARN-Arlanda)
    ‪37 min drive‬

Room options

Deluxe Room, 1 King Bed, Sea View

9.2 out of 10
Wonderful
(11 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Sea View

8.8 out of 10
Excellent
(26 reviews)
  • 19 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Sauna

9.8 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(44 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Nordic Sauna Suite

8.4 out of 10
Very good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Stockholm Suite with sea view

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Single Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, Sea View, Corner

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite, Sea View (Chapman)

  • 50 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Stockholm

Central Stockholm getaway .At this Central Stockholm hotel, you'll be within a 5-minute walk of Stockholm Palace and Nobel Prize Museum. Royal Swedish Opera and National Museum are also within half a mile (1 km).

What's nearby

  • Stockholm Palace - 3 min walk - 0.3 km
  • Nobel Prize Museum - 4 min walk - 0.4 km
  • King's Garden - 8 min walk - 0.7 km
  • Royal Swedish Opera - 8 min walk - 0.7 km
  • National Museum - 11 min walk - 0.9 km

Getting around

  • Gamla stan T-Bana - 7 min walk
  • Stockholm City Station - 18 min walk
  • Stockholm (BMA-Bromma) - 15 min drive

Restaurants

  • ‪Skeppsbro Bageri - ‬3 min walk
  • ‪Mr. French - ‬2 min walk
  • ‪Stockholms Gästabud - ‬1 min walk
  • ‪Restaurant Reiss - ‬1 min walk
  • ‪Under Kastanjen - ‬3 min walk

About this property

Hôtel Reisen in The Unbound Collection by Hyatt

5-star luxury hotel near Stockholm Palace
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness center, spa services, and a library are also featured at the luxury Hôtel Reisen in The Unbound Collection by Hyatt. Parking is available for a fee. A complete renovation of Hôtel Reisen in The Unbound Collection by Hyatt was completed in January 2020.

This 5-star Stockholm hotel is smoke free.

  • 144 guestrooms or units
  • 7 levels
  • 2 bars or lounges
  • Built in 1690
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Hôtel Reisen in The Unbound Collection by Hyatt offers 144 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages, Swedish massages, and facials.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (SEK 1,295 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: SEK 395 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SEK 395 per person
  • Valet parking fee: SEK 1295 per night (in/out privileges)
  • Pet fee: SEK 350 per pet, per stay (maximum SEK 695 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property uses geothermal energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

First Hotel Reisen
First Hotel Reisen Stockholm
First Reisen
First Reisen Hotel
First Reisen Stockholm
Hotel First Reisen
Hotel Reisen
Reisen Hotel
1st Hotel Reisen
First Hotel Stockholm

Reviews

Hôtel Reisen in The Unbound Collection by Hyatt Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 716 out of 940 reviews
Rating 8 - Good. 156 out of 940 reviews
Rating 6 - Okay. 41 out of 940 reviews
Rating 4 - Poor. 17 out of 940 reviews
Rating 2 - Terrible. 10 out of 940 reviews

Reviews

10/10 Excellent

Lia, Santa Cruz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, with great extras like velour slippers & super thick towels, good restaurant, walkable picturesque neighborhood, friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer, Seattle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were wonderful!
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and upgrade were amazing!! Love the location
Stayed 1 night in Aug 2025

10/10 Excellent

Tim, Urbandale

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Room was small, but shower was so small. Wouldn’t recommend room on floors that end in 01. Couldn’t bend down without opening shower door. Water ran out of bathroom into bedroom area..
Stayed 2 nights in Aug 2025

10/10 Excellent

Judith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Reisen. The hotel is beautiful, the room was so comfortable and all the staff are so welcoming and helpful. The breakfast was fabulous and the bar was great fun. The location is excellent for walking or getting a bus or ferry. The sauna and plunge pool was a nice bonus.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mayer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't sure what to expect - but this is a five star hotel. All rooms were immaculate, comfortable beds and amazing location right in Old Town Stockholm!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Perfect location to walk and right near the water and the old section of town.
Stayed 2 nights in Jul 2025

4/10 Poor

DiAnna

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For the price the room size was poor. The bathroom was beyond tiny and the room itself had very little room between the foot board and the wall. Though out of their control, the hotel acting as a starting off for the cruise ships made dining difficult.
Stayed 1 night in Aug 2025

10/10 Excellent

Lenora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I can say is beautiful city and people. Love this hotel and will be back!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating!
Stayed 1 night in Aug 2025

10/10 Excellent

marcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Wonderful staff. Gamla Stan entirely walkable from here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From first contact and having an early check in, to the friendliness of staff we were impressed from the start. The room was decorated beautifully, the bathroom had a very good shower and the bed was comfortable. We had breakfast one day in the hotel and the quality was excellent. I would stay in this hotel again.
Stayed 3 nights in Aug 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot to launch into Stockholm activities

Location perfect and front desk staff amazing!
Stayed 4 nights in Aug 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The bathrooms, though were the smallest I’ve ever seen in my entire life.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for seeing the sights. Room was fairly small but very clean and well equipped. Cleaners start very early so no hope of a lie in!
Stayed 2 nights in Aug 2025

4/10 Poor

Kyoko

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and nice amenities. Room was smaller than expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Real smiles on the face’s of employees. Dedicated, knowledgeable, forthcoming. Room very comfortable if a bit on the small side. Efficient bathroom, great amenities (the cold pool was unbelievable and unbelievably appreciated in the 2025 extremely hot and humid summer). Just a great place. Great breakfast but on the expensive side (…).
Stayed 4 nights in Jul 2025

8/10 Good

DIMITRIOS

Travelled with family
Good Hôtel excellent view,clean room and tidy. Friendly staff ,I recommend as excellent choice for staying.
Stayed 1 night in Jul 2025

8/10 Good

ALi

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jul 2025

10/10 Excellent

George

Stayed 4 nights in Jul 2025

8/10 Good

Glenn, Newmarket

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very close to so many attractions in Old Town Stockholm. You can walk almost anywhere from this hotel.
Stayed 3 nights in Jul 2025