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Borgo Pantano

4.0 star property
Family-friendly 4-star hotel with 2 outdoor pools

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Photo gallery for Borgo Pantano

Courtyard
Aerial view
Double or Twin Room
Property grounds
Lobby lounge
Reviews
9.8

Exceptional

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Pool
  • Breakfast included
  • Parking includedParking includedParking included

Check out the area

Map
Traversa Fontana Mortella, 13 int. 4, Syracuse, SR, 96100
  • Popular LocationGreek Theatre of Syracuse11 min drive
  • Popular LocationLungomare di Ortigia13 min drive
  • Popular LocationCathedral of Syracuse14 min drive
  • AirportCatania (CTA-Fontanarossa)47 min drive

Room options

View all photos for Junior Double or Twin Room

Junior Double or Twin Room

Junior Double or Twin Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

Down comforters, memory foam beds, minibar, in-room safe

Classic Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
Mercure Siracusa Prometeo
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (391)
The price is CA $255
per night
CA $286 total
includes taxes & fees
24 May - 25 May
Mercure Siracusa Prometeo

About the area

Syracuse

In Syracuse .Within 6 miles (10 km) of this Syracuse hotel, you'll find Ionian Sea and Roman Amphitheatre of Syracuse. San Nicolo dei Cordari and Altar of Hieron II are also within 6 miles (10 km).

What's nearby

  • Archaeological Park of Neapolis - 10 min drive
  • Greek Theatre of Syracuse - 11 min drive
  • Lungomare di Ortigia - 13 min drive
  • Cathedral of Syracuse - 14 min drive
  • Arenella Beach - 18 min drive

Getting around

  • Syracuse Station - 10 min drive
  • Fontanarossa Airport (CTA) - 47 min drive

Restaurants

  • Ristorante Il Faraone - 9 min drive
  • McDonald's - 10 min drive
  • La Frateria SRL - 11 min drive
  • Gelati Bianca - 9 min drive
  • Ristorante Zio Agatino - 10 min drive

About this property

Borgo Pantano

Family-friendly 4-star hotel with 2 outdoor pools
Borgo Pantano offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

You'll find a business center on site. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the family-friendly Borgo Pantano. An area shuttle within 7 km is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Syracuse hotel.

  • 30 guestrooms or units
  • Built in 1861
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Borgo Pantano offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters. LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English, French, German, Italian

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Area shuttle (surcharge) up to 7 km

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Cribs (infant beds) are available for EUR 15 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 29 February, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 November - 30 November, EUR 1.00 per person, per night, up to 4 nights
  • A tax is imposed by the city: From 1 December - 31 December, EUR 2.00 per person, per night, up to 4 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Borgo Pantano
Borgo Pantano Hotel
Borgo Pantano Hotel Syracuse
Borgo Pantano Syracuse
Hotel Borgo Pantano Sicily/Syracuse, Italy
Hotel Borgo Pantano Sicily/Syracuse
Borgo Pantano Hotel
Borgo Pantano Syracuse
Borgo Pantano Hotel Syracuse

Borgo Pantano Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 219 out of 257 reviews" "
Rating 8 - Good. 34 out of 257 reviews" "
Rating 6 - Okay. 4 out of 257 reviews" "
Rating 4 - Poor. 0 out of 257 reviews" "
Rating 2 - Terrible. 0 out of 257 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff. All set in beautiful relaxing surroundings. The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room). The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher. The large pool is beautiful, well maintained and a plesure to swim in. The staff are very attentive and their knowlede of the area excelant and very helpful. All in all a great experience so we would happily stay here again.
Stayed 3 nights in Sep 2023

10/10 Excellent

Chacea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the most incredible properties to stay at in eastern Sicily! Staff was charming and welcoming. Super informative of the surrounding area. Spaces all over the property to enjoy. Cannot rant and rave enough about this place!! AMAZING!!
Stayed 2 nights in Jun 2023

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered in Borgo Pantano
Lovely property filled with orange trees and flowers. The resort and spa made it a truly relaxing stay. Wonderful buffet breakfast! Shuttle into the city was convenient. The staff was extremely accommodating and professional.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Borgo Pantano fully deserves all its exceptional ratings - the owners and staff were wonderful, the food was excellent, the swimming pool is fantastic, it is very family friendly and they really have thought of everything. Great value too (earlier in our holiday we stayed in a hotel double the price and Borgo Pantano beat it hands down across many areas) - love this place!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast and best service ever
I had really good experience at this hotel. Breakfast was the best one I've ever had at any restaurant over the world. There are so many kinds of Italian food and could not try all only for 3days. Unfortunately my son got heat stroke but the staffs were so kind to help us out for whole day. We could not enjoy Sicily as much as expected, but this hotel made our holiday very special and unforgettable.
Stayed 3 nights in Jun 2022

6/10 Okay

susan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Stayed 14 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous grounds, particularly the swimming pool, nice rooms. Staff extremely helpful. Breakfast is stunning! Downside is the location as it's 15 minutes away from Ortigia. The hotel can arrange a taxi but they charge 10 euros (which isn't bad) but the timings of it aren't convenient. If you hire a car then it's perfect!
Stayed 14 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019