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Excelsior Palace Hotel

4.0 star property
Family-friendly 4-star hotel near Palazzo dei Duchi di Santo Stefano

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Photo gallery for Excelsior Palace Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Front of property
Bar (on property)
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Via Toselli 8, Taormina, ME, 98039
  • Place, Corso Umberto
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Porta di Catania
    ‪2 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪41 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

7.6 out of 10
Good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance)

8.2 out of 10
Very good
(13 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Taormina

Central Taormina getaway .With a stay at this Taormina City Centre hotel, you'll be steps from Palazzo dei Duchi di Santo Stefano and Porta di Catania. Piazza del Duomo is 0.2 mi (0.3 km) away.

What's nearby

  • Corso Umberto - 2 min walk - 0.2 km
  • Piazza del Duomo - 2 min walk - 0.2 km
  • Porta di Catania - 2 min walk - 0.2 km
  • Greek Theatre - 14 min walk - 1.2 km
  • Taormina Cable Car - 14 min walk - 1.2 km

Getting around

  • Taormina Giardini Station - 9 min drive
  • Fontanarossa Airport (CTA) - 64 min drive

Restaurants

  • ‪Luraleo - ‬1 min walk
  • ‪Ristorante il Ciclope - ‬4 min walk
  • ‪Casa Niclodi - ‬5 min walk
  • ‪Bar Andromaco - ‬4 min walk
  • ‪Bar & Chiostro - ‬6 min walk

About this property

Excelsior Palace Hotel

Family-friendly 4-star hotel near Palazzo dei Duchi di Santo Stefano
There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 151 square feet (14 square meters) and includes a conference center. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Excelsior Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Taormina hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 coffee shops
  • 151 sq ft of conference space
  • 14 sq m of conference space
  • Built in 1904
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (December 31) Gala Dinner per adult: EUR 150
  • New Year's Eve (December 31) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Excelsior Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 185 out of 333 reviews
Rating 8 - Good. 96 out of 333 reviews
Rating 6 - Okay. 35 out of 333 reviews
Rating 4 - Poor. 15 out of 333 reviews
Rating 2 - Terrible. 2 out of 333 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.
Stayed 2 nights in May 2025

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grace

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.
Stayed 2 nights in May 2025

2/10 Terrible

Petronella

Stayed 2 nights in May 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice facility. Comfortable. Good food
Stayed 1 night in Apr 2025

10/10 Excellent

Claudio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm and service! Amazing views! My wife and I loved it!
Stayed 1 night in Mar 2025

8/10 Good

helen

Liked: Staff & service

Great location

Could not wish for a better location - and amazing views of the coastline and mount Etna. The grounds are beauty. Be prepared the hotel is old and not your standard 4 star hotel.
View from room
View from hotel pool
View from room
Hotel bar
Stayed 2 nights in Mar 2025

6/10 Okay

Blair, Rothesay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the property and the garden/pool area. The breakfast was great. The front desk staff treated us as third class citizens, it started with the looking up of our reservation when they acted with distain to us having used a booking service and seemed to look down their noses at our casual dress as they have a lot of conference types. We were af the end of 6 weeks of travel and dress casually. We could afford to stay in their best room for 6 months but that is not our style. I would like to see Mark Zuckleberg check in !!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay. Very friendly attentive staff. We loved the lounge with the art nouveau style. Wonderful location to watch sun set w a view of Mt Etna.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with old-world glamour.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Generally nice property
Stayed 7 nights in Jan 2025

10/10 Excellent

John A, Union Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 8 nights in Dec 2024

10/10 Excellent

Iddo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place

It is an old charm hotel, in an excellent location. The room was spacious and the balcony offered amazing views. The breakfast buffet was good with plenty to choose from. However we had some reservations regarding the room. There weren't enough power outlets to charge the phones, the tv was very small, and the shower/bath wasn't sealed well. Having said all that, we would love to have the opportunity to come back and stay there.
Stayed 1 night in Jan 2025

8/10 Good

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Taoremina - Sicilian Damond

Excellent historical hotel in the hart of the old town of Taoremina! Best Etna view from the hotel rooms.
Stayed 4 nights in Dec 2024

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Wonderful hotel ans excellent staff. So friendly. The breakfast was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

George

Property is tired and worn people and services are fine
Stayed 3 nights in Nov 2024

8/10 Good

Carmen

Stayed 3 nights in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every day was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good vibes, great pool

The pool and grounds are gorgeous. Nice staff. Patio with insane view of Etna. Right at the end of the Corso Umberto, so you are really close to all the restaurants and shops, but it’s quieter at this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024