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Casa Suzanna

Boutique hotel in Tel Aviv City Center

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Photo gallery for Casa Suzanna

Front of property
Restaurant
Terrace/patio
Terrace/patio
Superior Room, City View

Popular amenities

  • Spa
  • Parking available
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Kalisher st. 25, Tel Aviv, 65165
  • Carmel Market
    ‪3 min walk‬
  • Rothschild Boulevard
    ‪5 min walk‬
  • Jerusalem Beach
    ‪14 min walk‬
  • Tel Aviv (TLV-Ben Gurion)
    ‪12 min drive‬

Room options

View all photos for Senior Room

Senior Room | City view

Senior Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View | City view

Superior Room, City View

7.6 out of 10
Good
(4 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Tel Aviv

Heart of Tel Aviv.With a stay at this Tel Aviv City Center hotel, you'll be steps from Tel Aviv Stock Exchange Building and Nachalat Binyamin Pedestrian Mall. Shalom Meir Tower and Rothschild Boulevard are also within half a mile (1 km).

What's nearby

  • Carmel Market - 3 min walk - 0.3 km
  • Rothschild Boulevard - 5 min walk - 0.5 km
  • Jerusalem Beach - 14 min walk - 1.2 km
  • Bauhaus Center - 17 min walk - 1.5 km
  • Gordon Beach - 3 min drive - 1.9 km

Getting around

  • Tel Aviv HaHagana Station - 10 min drive
  • Ben Gurion Airport (TLV) - 27 min drive

Restaurants

  • ‪Shpagat - ‬2 min walk
  • ‪Mae Cafe - ‬1 min walk
  • ‪Bushwick - ‬1 min walk
  • ‪Nordinyó - ‬2 min walk
  • ‪Goshen (גושן) - ‬1 min walk

About this property

Casa Suzanna

Boutique hotel in Tel Aviv City Center
A free manager's reception is offered on select days. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Casa Suzanna. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Tel Aviv hotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • Manager's reception (free)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • Smoking in designated areas
Casa Suzanna offers 30 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include espresso makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Hebrew, Russian

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (ILS 120 per night)
  • Limited onsite parking (max 9 spaces per unit)

Food and drink

  • Daily full breakfast available 9:00 AM to 1:00 PM for a fee: ILS 65 for adults and ILS 65 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • In-room roll-in shower
  • Tile flooring in public areas

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from midnight to 9:00 AM

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ILS 65 for adults and ILS 65 for children
  • Airport shuttle fee: ILS 330 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: ILS 120 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: ILS 350
  • Facilities fee: ILS 350 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve sofa beds and onsite parking
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve sofa beds and onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Hotel TLV
Brown TLV
Brown TLV Hotel
Brown TLV Urban Hotel
Brown TLV Urban Hotel Tel Aviv
Brown TLV Urban Tel Aviv
Brown Urban Hotel
Hotel Brown TLV
TLV Brown
Brown Tlv Hotel Tel Aviv
Brown TLV Urban
Casa Suzanna Hotel
Casa Suzanna Tel Aviv
Brown TLV Urban Hotel
Casa Suzanna Hotel Tel Aviv

Casa Suzanna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 190 out of 375 reviews
Rating 8 - Good. 111 out of 375 reviews
Rating 6 - Okay. 39 out of 375 reviews
Rating 4 - Poor. 17 out of 375 reviews
Rating 2 - Terrible. 18 out of 375 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

JEFFREY

Stayed 3 nights in Sep 2024

6/10 Okay

mark

Stayed 5 nights in Apr 2024

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
Service was awful. No one was helpful. All of the bars in the hotel were closed from 1815.

6/10 Okay

Ofelia

Breakfast was not available at the hotel as indicated at time of booking for which I paid extra. Had to walk about 4-5 blocks to another hotel. Not at all convenient and did not make use of it. Would not have paid for it if I’d know in advance. I’d like to request a refund for that.
Stayed 3 nights in Feb 2024

4/10 Poor

Rachel

Liked: Cleanliness
Disliked: Staff & service

Bad experience

I was very disappointed. room is extremely small. Breakfast is 1k away and the poorest breakfast I ever had in Israel. Asked me to pay tax again in checkout after already paid though the app.
Stayed 1 night in Jan 2024

10/10 Excellent

Gal

Stayed 1 night in Nov 2023

10/10 Excellent

Oren

Stayed 1 night in Sep 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed to change my reservation due to Shabbat and no transport. Daniel, Jacob and Yali were great in getting the info and helped me change my booking and getting a refund. It took a while to get through to Expedia but James an Expedia agent was great and I got the refund. Thanks everyone you really helped me alot.
Stayed 4 nights in Sep 2023

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Quiet little hotel in south central Tel Aviv. My room was small but clean and perfect for one person, two people might have been a squeeze. The rooftop area is good for relaxing and there is a hot tub although it is not easy to use. Breakfast is actually served at another hotel 5-10 minutes walk - I may have missed this but I don’t remember reading about it when booking. The breakfast choice was limited but tasty, service at breakfast could be improved with a “if you want it, you have to ask for it” approach. Overall good choice for a solo trip of a few nights in Tel Aviv.
Stayed 4 nights in Sep 2023

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for visit Tel Aviv
Stayed 7 nights in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple, clean hotel in a good location.

The hotel itself is clean and in a good location just 5-10 minutes walk to the beach. The air conditioning in the bedroom seemed to struggle a little bit in the heat (30C+), so not as cool as we would have liked but bearable. The hotel doesn't have that much in the way of amenities, for example there is no restaurant or breakfast offering, so if that matters to you then bear it in mind. There is a bar area but we didn't use it or see that many people in there. The room itself was compact but had everything you need. Wifi on the upper floors was a bit hit and miss but fine in the lobby area. There is also a free Nespresso machine and fresh water containers in the lobby you can use. The location of the hotel is the best part, just 5-10 minutes walk to the beach and 15 minute walk to the Florentin area where there are lots of quirky bars where you can get a range of drinks and street food.
Stayed 4 nights in Aug 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with unlimited eating/drinking options, all in walking distance.
Stayed 1 night in Jul 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and unique ambiance. However the air conditioning did not work and was not fixed for our room. The whole family woke with sour backs over the several days we stayed as well. The staff was generally very prompt and helpful but were unable to address the Apple conditioning issue for us.
Stayed 4 nights in Jun 2023

4/10 Poor

SARA

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Do not recommend not clean and no c.service

Firstly there wasn’t any parking even though it said no reservation was necessary and had no help from the front desk. Only when I finished driving around tel aviv looking for a space and came back, I was allowed to park on site and there had been a space all along. The condition of the room was one of the dirtiest I’ve ever stayed in and even found a bed bug on my pillow. One of the worst places I’ve stayed in, not clean and not helpful however the location was the only good thing about it.
Stayed 1 night in Jun 2023

4/10 Poor

Alexey

Stayed 1 night in May 2023

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quite small but very clean and comfortable. Staff were friendly and helpful and the Hotel was in a really good location.
Stayed 7 nights in Apr 2023

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location with a great people!
Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn’t recommend

This hotel is incredibly tired and run down. The attitude of the staff leaves an awful lot to be desired, they cannot even be bothered to lift their heads to greet you when you return. Too busy looking at their phones. The rooftop is drab, tired and overlooks a multi story car park. The bathroom was the smallest bathroom I’ve ever experienced in a hotel, towels scratchy, dark and damp. Even simple requests like extra pillows were repeatedly ignored, we ended up emailing the manager who replied but surely the first thing he would have done would to have made sure they were sent to the room?? Clearly not. Don’t even get me started on the random bath on the roof top!!! Gross.
Stayed 4 nights in Apr 2023

10/10 Excellent

Ruman

Stayed 4 nights in Mar 2023

8/10 Good

Oren

Stayed 2 nights in Mar 2023

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

I had a great stay. Friendly staff, great service, convenient location.
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room is very small but it is close to everything you need. Bathroom needs some better updating and ventilation.
Stayed 4 nights in Feb 2023

8/10 Good

Katie

Liked: Staff & service, property conditions & facilities

Fabulous location

Fabulous location - small rooms but that’s ok! Unfortunately, we woke up to drilling in the room next door at 845 am and house keeping knocking on doors at 8am. The walls are quite thin
Stayed 2 nights in Feb 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service

Great location , very friendly and helpful staff .

Great great location. Very friendly and helpful staff . Other than that , it’s “ just ok”.
Stayed 5 nights in Dec 2022