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Best Western Ferrat

Property class: 4
4-star hotel near Temuco Shopping Mall

Choose dates to view prices

Photo gallery for Best Western Ferrat

A modern hotel kitchen with a long counter, coffee machine, and various food items.
A modern building with a mix of glass and metal facades, large windows, and a flat roof.
A modern lobby with a wooden wall, seating area, and a reception desk.
A modern lobby with a wooden partition, seating area with chairs, and a wall with a geometric light feature.
A hotel room with two beds, a large window, and a breakfast tray on the bed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Business services

Explore the area

View in a map
JUAN REUSCH 445, Temuco, 4780000
  • Place, Casino Dreams Temuco
    ‪6 min walk‬
  • Place, Temuco Shopping Mall
    ‪9 min walk‬
  • Place, German Becker Municipal Stadium
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a TV, a bedside table with a lamp, and a telephone.

Standard Room, 2 Twin Beds, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, a small desk, and a view of the city through the window.

Standard Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, wardrobe, and a small kitchenette.

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2
  • 1 King Bed

2 Single Beds, Non-Smoking, Standard Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2
  • 2 Twin Beds

1 King Bed, Non-Smoking, Superior Room, Safe, Work Desk, Air-Conditioned

  • Sleeps 2
  • 1 King Bed

About the area

Temuco

Temuco retreat .You'll be within half a mile (1 km) of Temuco Shopping Mall and 2 miles (3 km) of German Becker Municipal Stadium with a stay here. Temuco Catholic University and Cerro Ñielol are also within 2 miles (3 km).

What's nearby

  • Casino Dreams Temuco - 6 min walk - 0.5 km
  • Temuco Shopping Mall - 9 min walk - 0.8 km
  • German Clinic of Temuco - 16 min walk - 1.4 km
  • German Becker Municipal Stadium - 4 min drive - 1.7 km
  • Temuco Catholic University - 5 min drive - 2.3 km

Getting around

  • Padre Las Casas Station - 15 min drive

Restaurants

  • ‪Cassis - ‬11 min walk
  • ‪Cafetería Marriet - ‬9 min walk
  • ‪Fresa - ‬9 min walk
  • ‪Papa John's - ‬3 min walk
  • ‪El Bajón de Torremolinos - ‬5 min walk

About this property

Best Western Ferrat

4-star hotel near Temuco Shopping Mall
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. A vending machine, multilingual staff, and laundry facilities are also featured at Best Western Ferrat. Free self parking is available.

This 4-star Temuco hotel is smoke free.

  • 88 guestrooms or units
  • 8 levels
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Best Western Ferrat offers 88 air-conditioned accommodations with bathrobes and hair dryers. 42-inch Smart televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Accessibility

  • Elevator

Room amenities

Entertainment

  • 42-inch smart TV with satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Ferrat Hotel
Best Western Ferrat Temuco
Best Western Ferrat Hotel Temuco

Frequently asked questions

Does Best Western Ferrat have an airport shuttle?

Airport shuttle services are not available at Best Western Ferrat.

How much does it cost to stay at Best Western Ferrat?

As of Sept 2, 2026, prices found for a 1-night stay for 2 adults at Best Western Ferrat on Sept 6, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Ferrat offer free breakfast?

Yes, Best Western Ferrat offers free breakfast.

Is there a casino at Best Western Ferrat?

No, there is no casino at this hotel, but Casino Dreams Temuco (6-min walk) is nearby.

What time is check-in at Best Western Ferrat?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Best Western Ferrat?

This hotel offers free self parking.

Does Best Western Ferrat have a pool?

Best Western Ferrat does not have a pool.

Does Best Western Ferrat have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Ferrat have a spa?

There are no spa services available at this hotel.

How close is Best Western Ferrat to downtown Temuco?

Best Western Ferrat is 1.5 mi away from Temuco.

Best Western Ferrat Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 164 out of 228 reviews
Rating 8 - Good. 42 out of 228 reviews
Rating 6 - Okay. 11 out of 228 reviews
Rating 4 - Poor. 4 out of 228 reviews
Rating 2 - Terrible. 7 out of 228 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, quiet, good breakfast, nice efficient check in and out, nice service, clean and modern and convenient to many nearby restaurants
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Extremely well managed and service provisions by hotel personnel. A 100%
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel, great service and location
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Comfortable hotel and rooms. Staff very attentive and good service. Would stay again.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot, quiet and clean.
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff! Good breakfast, and clean rooms
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

VIRGINIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very modern and looks beautiful. Staff are amazing and display excellent customer service.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining hosts were very friendly and accommodating
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything we need.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent overall stay. Great and plentiful breakfast. Very comfortable room. Quiet. Pleasant and helpful staff. Convenient location.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was really surprised 👍

One of the best experiences ever in a 4 star hotel: friendly staff, comfortable rooms and especially the breakfast is absolutely great.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Brian

The lobby and my room are nice and modern.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff professional and friendly. Made copies for me and recommended international shipping. Breakfast buffet was great. Rooms modern and clean w comfortable bed with cotton sheets. Would stay here again.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good with excellent welcoming staff. However the city was not for us. I am sure it would be suitable for business use though.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

PABLO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Pablo

Liked: Amenities
.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Strong cigarette smell in hotel room
Stayed 1 night in Jan 2023
Verified review

6/10 Okay

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
My room was big, but very cold, it's like they do not understand that these units are cold in the winter and need sufficient heat to keep the occupants warm. I should've just gone to holiday inn express, their units are always cozy no matter the weather.
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never ever again

the hotel is a typical mid-range hotel, ideal to stay in on the way south or north. Our bad experience had to do with the management's lack of attention to customer satisfaction. We wanted to book dinner for Valentine's Day, which we happened to be passing through on our way south. We just wanted to stay and eat in peace, as we were coming from a 800 km trip. It turned out that they wanted to force us to take a Valentine's dinner, which was horribly expensive and not at all attractive for us. In addition, we had already confirmed the hotel reservation, so we considered that denying restaurant service to hotel guests was absolutely unacceptable, and so we made it known. Finally, they agreed, but we had a hard time anyway. When greed forgets customer satisfaction, something is very wrong.
Stayed 1 night in Feb 2025
Verified review

2/10 Terrible

Rodrigo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Dinner never arrived, wifi didn't work.

Went to the hotel for a 1 night stay for a business trip. I had to do some work on the computer and while checking in at the front desk, I tried to connect to the wifi without success, as the login portal kept saying "wrong credentials". The person in charge at the time said the following words: "oh, it's been happening to some guests for a while, you should just try again and it might work". I was quite shocked: this is a recurring issue, but nobody seems to do nothing to fix it. That was around 8:30PM. At 9:30PM, still trying to login to the wifi network without any success (and the captive portal didn't show any support phone number for help), I went downstairs for dinner at the lobby restaurant. It was already 10:30PM and no signs of any food that I ordered, and still no wifi, so I went upstairs to try with other devices: I had two Android phones, two Windows PCs and one iPad, none of them were able to connect. Fast forward to the next morning, before breakfast I check with the front desk if there is any estimate of when wifi would work. They had no idea, but said they could provide a device where I could use wifi at my room. By the time I left at 10AM there was still no solution and tons of work I wasn't able to do.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rico Hotel siempre me quedo en mis viajes a Temuco, sugiero la habitacion mas grande es muy comoda
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com instalações novas, quartos limpos e confortáveis. Estacionamento fácil e seguro.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Luis M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento no local. Hotel com estrutura nova, de excelente qualidade. Quarto muito confortável. Achamos as camas de solteiro um pouco estreitas, mas, isso não trouxe problemas. Uma sugestão é disponibilizar travesseiros de alturas diferentes, pois, para mim, os travesseiros eram muito altos.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

WAGNER

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 1 night in Feb 2026