For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within a 10-minute walk of this Downtown Toronto hotel, you'll find Ryerson University and Queen Street. Also, PATH Underground Shopping Mall is within half a mile (1 km) and Yonge-Dundas Square is within 2 miles (3 km).
Round-the-clock service
Free WiFi in public areas, express check-out, and luggage storage are available at this hotel. The front desk is staffed around-the-clock and concierge services are on offer.
Free WiFi, flat-screen TVs
The 50 guestrooms offer flat-screen TVs with cable channels, along with free WiFi and free newspapers. Desks and free toiletries are also available.
I came to Toronto for a college visit and regretfully did not read the reviews on this hotel.The area around the hotel is the scariest place. There is no parking and the staff sent me to a public parking lot around the corner. The two tugs there wanted only cash, $25 for less than 24h. The place was run down and scary too.When I wanted to leave they told me I parked there so I have to pay, they would not let me leave, they said that the parking lot is private as well. My phone is not working in Canada so I couldn’t call the police.
When I asked the staff if the area around is safe they told me the area is ok, it is NOT. Don’t ever stay in this property if you value your safety. We try to go out and find something to eat, there is only rundown places and scary drug addicts, garbage and used syringes. We decided to skip dinner and stay in the room. Unfortunately I cannot sleep the air conditioner is very loud but if you switch it off you will listen to some one else’s tv so no matter.
The only good thing is that the room was clean, we should be thankful for that, but no fridge or coffee as other reviewers had said.
Unfortunately my son will never consider UToronto no matter the great ratings they have.
Posted by K on 17 Jul. 2019
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Comment from Hotel Management
20 Jul. 2019
by Regards, Management
Dear Guest,
We are sorry to hear that you had a not so great stay. We are located in downtown Toronto, within ten minutes walking distance.
As a guest of Pembroke Inn, you'll find a vending machine, concierge services, and express check-out. WiFi is free in public spaces. The business-friendly Pembroke Inn also features ATM/banking services and a television in a common area. This 3-star Toronto hotel is smoke free.
50 guestrooms or units
3 levels
Front desk (24 hours)
Express check-out
Storage area for luggage
Concierge
Television in lobby
ATM
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Airport: Pearson Intl. Airport (YYZ) (29 km / 18 mi)
Train station: Union Station (2.4 km / 1.5 mi)
Metro station: Dundas St East at Sherbourne St Stop (0.4 km / 0.2 mi)
Room Amenities
Pembroke Inn offers 50 air-conditioned accommodations with complimentary newspapers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Flat-screen television
Cable channels
Shower and tub combination
Housekeeping (daily)
Newspapers (free)
Hair dryer available
Toiletries (free)
Desk
Air conditioning
Ensuite bathroom
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11 PM
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitization practices of any association
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
