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"easy check in. pretty quaint and cute, hippy. room is good size. " More

By a verified traveller on Thu 01 Dec 2022

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Hotel Description

Hotel near CF Toronto Eaton Centre in Toronto

Heart of Toronto

Within a 15-minute walk of this Downtown Toronto hotel, you'll find Ryerson University and CF Toronto Eaton Centre. University of Toronto - St. George Campus and Scotiabank Arena are also within 2 miles (3 km).

Round-the-clock service

Free WiFi in public areas, a garden, and a library are available at this hotel. A business center, luggage storage, and concierge services are also on offer.

Sub level Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CA $159* Per night/room 22 Apr. - 23 Apr.

Premium Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single Double Size Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Pembroke Inn ratings based on 4 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Pembroke Inn

Everyone (1) Couples (2) Family (2)
5 out of 5
easy check in. pretty quaint and cute, hippy. room is good size.

Posted by on 1 Dec. 2022

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Comment from Hotel Management

1 Dec. 2022 by Regards, Pembroke Inn management

Dear Olga, Thanks for your review!

1 out of 5
I stayed at this atrocity in Toronto because I had an international layover. The Pembroke Inn states their rooms are meticulously designed & mine was something out of a nightmare.After paying $253 USD plus they put a $200 extra hold on your credit card for "damages". It was kind of ironic they did this, because the room was already tore up before we got there. I stayed in Room 119. The hallways were dark & dank. There's a homeless encampment about 200 ft from this hotel made up of tents. I felt that I was in a terribly unsafe part of town. Their website states - "The well-appointed private bathrooms are designed to offer a spa-like experience. Step into the sleek, modern shower..." Please look at my bathroom pictures and ask yourself if the shower looks "spa-like." I encountered tons of mold and ceilings that looked like they may fall down. The shower did not drain properly and you stand in about an inch and a half of that moldy water. Then there was the rusty towel rack/toilet paper holder in the bathroom. Coming out of the bathroom & heading to bed, I stubbed my toe on a piece of laminate flooring that had peeled up (see floor picture). I booked this hotel because it was supposedly "right near" the Distillery District and I thought I'd see Toronto while I was on layover. The Distillery District turned out to be at least a 35 min walk through a shady part of town. To the owner of this atrocity - have at least a little pride and get some work ethic and clean it up. Awful.

Posted by on 17 Sep. 2023

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Comment from Hotel Management

21 Sep. 2023 by Regards, Pembroke Inn

Thank you very much for sharing your experience and please accept our sincerest apologies if we failed your expectations. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Toronto does have a little bit of a homeless issue throughout the city. it is a large socio economic issue that is much larger than what a small motel can handle. Will definitely look in to the issues mentioned

5 out of 5
Small rooms but exactly what we needed and a fantastic price

Posted by on 19 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Team Pembroke Inn

Dear Leanne, Thanks for this amazing review and we're glad that you had a great stay at our hotel. Hope to see you again soon!

2 out of 5
I came to Toronto for a college visit and regretfully did not read the reviews on this hotel.The area around the hotel is the scariest place. There is no parking and the staff sent me to a public parking lot around the corner. The two tugs there wanted only cash, $25 for less than 24h. The place was run down and scary too.When I wanted to leave they told me I parked there so I have to pay, they would not let me leave, they said that the parking lot is private as well. My phone is not working in Canada so I couldn’t call the police. When I asked the staff if the area around is safe they told me the area is ok, it is NOT. Don’t ever stay in this property if you value your safety. We try to go out and find something to eat, there is only rundown places and scary drug addicts, garbage and used syringes. We decided to skip dinner and stay in the room. Unfortunately I cannot sleep the air conditioner is very loud but if you switch it off you will listen to some one else’s tv so no matter. The only good thing is that the room was clean, we should be thankful for that, but no fridge or coffee as other reviewers had said. Unfortunately my son will never consider UToronto no matter the great ratings they have.

Posted by on 17 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Regards, Management

Dear Guest, We are sorry to hear that you had a not so great stay. We are located in downtown Toronto, within ten minutes walking distance.

Property Features

WiFi is free in public spaces. You'll find a business center on site. A library, tour/ticket assistance, and a vending machine are also featured at Pembroke Inn. This Toronto hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • Business facilities
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Television in lobby
  • ATM
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Transport

  • Train station: Union Station (2.6 km / 1.6 mi)
  • Metro station: Dundas St East at Sherbourne St Stop (0.4 km / 0.2 mi)

Room Amenities

Pembroke Inn offers 50 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hair dryers can be requested.

  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Knights Inn Hostel Toronto
  • Knights Inn Toronto
  • Toronto Knights Inn
  • Knights Inn Toronto Hotel
  • Pembroke Inn Toronto
  • Downtowner Inn Toronto
  • Downtowner Motel Toronto
  • Pembroke Toronto
  • Pembroke Inn Hotel
  • Pembroke Inn Toronto
  • Pembroke Inn Hotel Toronto

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.