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Hotel Innes by HappyCulture

Property class: 4
4-star Baroque hotel in Toulouse City-Centre

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Photo gallery for Hotel Innes by HappyCulture

A modern dining area with glass walls, a buffet setup, and outdoor views.
A modern office space with large windows, a black and white air conditioning unit, a round table, two blue chairs, a sofa, and a decorative wall piece.
A bedroom with a bed, curtains, a hanging light, and a wall with a circular mirror and a plant.
A modern living room with a sofa, two armchairs, a coffee table, and a dining table with chairs.
A hotel entrance with a reception desk, a seating area with a sofa and a coffee table, and a large potted plant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000
  • Place, Basilica of Saint-Sernin
    ‪6 min walk‬
  • Place, Capitole de Toulouse
    ‪9 min walk‬
  • Place, Place du Capitole
    ‪9 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪16 min drive‬

Room options

View all photos for Classic Twin Room

A hotel room with a bed, a bedside table with a lamp, a coffee maker, and a flat-screen TV on the wall.

Classic Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

A modern hotel room with two beds, a desk, a chair, a TV, and a large mirror.

Comfort Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

A hotel room with a bed, a desk, a chair, a lamp, a TV, and a large window with curtains.

Classic Double Room

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Toulouse

Heart of Toulouse.Within a 10-minute walk of this Toulouse City-Centre hotel, you'll find Rue d'Alsace-Lorraine and Centre Culturel Bellegarde. Garonne and Victor Hugo Market are also within half a mile (1 km).

What's nearby

  • Garonne - 5 min walk - 0.4 km
  • Basilica of Saint-Sernin - 6 min walk - 0.6 km
  • Place Wilson - 8 min walk - 0.7 km
  • Capitole de Toulouse - 9 min walk - 0.8 km
  • Place du Capitole - 9 min walk - 0.8 km

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Le Colombier - ‬4 min walk
  • ‪La Compagnie Française - ‬4 min walk
  • ‪Le Sukhothai - ‬1 min walk
  • ‪La Taverne Bavaroise - ‬5 min walk
  • ‪Crystal Cafe - ‬3 min walk

About this property

Hotel Innes by HappyCulture

4-star Baroque hotel in Toulouse City-Centre
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Innes by HappyCulture. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Baroque Toulouse hotel is smoke free.

  • 1 building
  • 43 guestrooms or units
  • 7 levels
  • Built in 1986
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
Hotel Innes by HappyCulture offers 43 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite self parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

How close is Hotel Innes by HappyCulture to the airport?

Hotel Innes by HappyCulture is 5.6 mi (21-min drive) away from the Blagnac Airport (TLS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of Nov 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on Dec 13, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Innes by HappyCulture have an airport shuttle?

Airport shuttle services are not available at Hotel Innes by HappyCulture.

How close is Hotel Innes by HappyCulture to the beach?

This hotel is 9.4 mi (32-min drive) from Toulouse Plage.

Does Hotel Innes by HappyCulture offer free breakfast?

Free breakfast isn’t provided at Hotel Innes by HappyCulture, but buffet breakfast is offered for a fee of EUR 15 for adults and EUR 8 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Hotel Innes by HappyCulture?

No, there is no casino at this hotel, but Casino Theater Barriere of Toulouse (8-min drive) is nearby.

What time is check-in at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Innes by HappyCulture?

Free parking is not available at this hotel. Self parking is available for EUR 10 per night.

Does Hotel Innes by HappyCulture have a pool?

Hotel Innes by HappyCulture does not have a pool.

Does Hotel Innes by HappyCulture have a spa?

There are no spa services available at this hotel.

How close is Hotel Innes by HappyCulture to downtown Toulouse?

Hotel Innes by HappyCulture is 0.4 mi away from Toulouse.

Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 310 out of 540 reviews
Rating 8 - Good. 178 out of 540 reviews
Rating 6 - Okay. 43 out of 540 reviews
Rating 4 - Poor. 8 out of 540 reviews
Rating 2 - Terrible. 1 out of 540 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very helpful staff, and generous rooms for the price. Highly recommended.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing services and even though rooms are small it has all the amenities. Easily walkable to many of the top sights. We enjoyed our stay here!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean hotel with friendly, helpful staff. Easy walking distance to the Place du Capitole. Appreciated the free iced water and air conditioning in the bedroom, which made a big difference in the heatwave.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super room great breakfast thank you to reception for your help
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night as we were travelling through. Very convenient for the train station.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Not much information to help tourists at the hotel.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Small but functional room ,very clean with comfortable bed great location Breakfast was adequate
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean smallish room .Comfortable bedding.very pleasant staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early for check-in and as expected our room was not ready so the extremely helpful receptionist took our luggage and held it in their left luggage facility until we returned to check-in later. The room was comfortable and quiet. Although we hadn’t booked breakfast we were able to enjoy the buffet breakfast and pay that morning.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,still quiet neighborhood, a very clean hotel with friendly staff willing to help with the navigation of Toulouse. I highly recommend it.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Overall a great stay. Staff, room, parking all excellent. Breakfast was good, but not great. All in all, very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly little lovely place

Nice little friendly Hotel in good walking distance to centre and close to railway station!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh breakfast with grocery shops nearby as well as rsstaurants
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with many convenient features like filtered water.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in Toulouse

Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location close to centre, helpful staff
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great wee hotel

Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel well located close to the capitole
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little hotel with friendly, helpful staff. Room was nice, fresh and modern. Good shower! The location was very good and was a five minute walk to the metro and five minute walk to the bus stop which takes you direct to the airport. Really convenient. I only stayed one night and was leaving early so I didnt have breakfast. There was free tea and coffee available throughtout and there were pastries out in the afternoon. Highly recommend. Great little hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying at this hotel. The staff, they are excellent. They took nice care of me. I will stay there again!
Stayed 1 night in May 2025