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Mama Shelter Toulouse

4.0 star property
4-star hotel near Place du Capitole

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Photo gallery for Mama Shelter Toulouse

Restaurant
XXL MAMA TERRACE
Restaurant
Miscellaneous
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
54-56 Boulevard Lazare Carnot, Toulouse, Haute-Garonne, 31000
  • Place, Place Wilson
    ‪2 min walk‬
  • Place, Capitole de Toulouse
    ‪5 min walk‬
  • Place, Place du Capitole
    ‪6 min walk‬
  • Airport, Toulouse (TLS-Blagnac)
    ‪18 min drive‬

Room options

View all photos for LARGE MAMA DOUBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for MEDIUM MAMA DOUBLE

A bedroom with a large bed, bedside tables, a reading lamp, and a window with a view.

MEDIUM MAMA DOUBLE

8.4 out of 10
Very good
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

SMALL MAMA DOUBLE

8.8 out of 10
Excellent
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA TERRACE

XXL MAMA TERRACE

XXL MAMA TERRACE

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free WiFi

View all photos for XXL MAMA FAMILY

A hotel room with a red accent wall, a bed with white bedding, a wooden bench, a wall-mounted coat rack, and a hanging light fixture.

XXL MAMA FAMILY

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for LARGE MAMA DOUBLE ACCESSIBLE

Premium bedding, pillowtop beds, in-room safe, desk

LARGE MAMA DOUBLE ACCESSIBLE

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for XXL MAMA

XXL MAMA

XXL MAMA

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for MEDIUM MAMA TWIN

A hotel room with two beds, a bedside table with a lamp, a chair, and a window with a view of buildings.

MEDIUM MAMA TWIN

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Bar (on property)

FirstName Toulouse Résidence, part of JdV by Hyatt

Toulouse City-Centre
  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 437 reviews
The price is CA $150
CA $177 total
includes taxes & fees
Jul 4 - Jul 5
FirstName Toulouse Résidence, part of JdV by Hyatt

About the area

Toulouse

City center retreat .Within a 10-minute walk of this Toulouse City-Centre hotel, you'll find Place du Capitole and Saint Etienne Cathedrale. Museum of the Augustins and Basilica of Saint-Sernin are also within half a mile (1 km).

What's nearby

  • Place Wilson - 2 min walk - 0.2 km
  • Capitole de Toulouse - 5 min walk - 0.4 km
  • Garonne - 5 min walk - 0.4 km
  • Place du Capitole - 6 min walk - 0.6 km
  • Basilica of Saint-Sernin - 11 min walk - 0.9 km

Getting around

  • Jean-Jaurès Metro Station - 2 min walk
  • Toulouse Matabiau Station - 11 min walk
  • Blagnac Airport (TLS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪La Cantine du Bistroquet - ‬2 min walk
  • ‪Le Cardinal - ‬3 min walk
  • ‪La Maison - ‬2 min walk
  • ‪The Frog & Rosbif - ‬2 min walk

About this property

Mama Shelter Toulouse

4-star hotel near Place du Capitole
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There are 4 meeting rooms available. A rooftop terrace, multilingual staff, and dry cleaning/laundry services are also featured at Mama Shelter Toulouse.

This 4-star Toulouse hotel is smoke free.

  • 120 guestrooms or units
  • 2 bars or lounges
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Dining venue
Mama Shelter Toulouse offers 120 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Interior entrance
Appart-Hôtel Clément Ader
Toulouse City-Centre
  • Pool
  • Kitchen
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 484 reviews
The price is CA $187
CA $217 total
includes taxes & fees
Jul 11 - Jul 12
Appart-Hôtel Clément Ader

Property amenities

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 21 for adults and EUR 10 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Bicycle storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch TV with cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 5 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Toulouse Hotel
Mama Shelter Hotel
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Toulouse Mama Shelter Toulouse Hotel
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Mama Shelter Toulouse Hotel Toulouse

Frequently asked questions

How close is Mama Shelter Toulouse to the airport?

Mama Shelter Toulouse is 5.4 mi (18-min drive) away from the Blagnac Airport (TLS) airport, the closest popular airport to the property.

How much does it cost to stay at Mama Shelter Toulouse?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at Mama Shelter Toulouse on Jul 19, 2026 start from CA $149, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mama Shelter Toulouse have an airport shuttle?

Airport shuttle services are not available at Mama Shelter Toulouse.

How close is Mama Shelter Toulouse to the beach?

This hotel is 9.8 mi (27-min drive) from Toulouse Plage.

Does Mama Shelter Toulouse offer free breakfast?

Free breakfast isn’t provided at Mama Shelter Toulouse, but buffet breakfast is offered for a fee of EUR 21 for adults and EUR 10 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mama Shelter Toulouse?

No, there is no casino at this hotel, but Casino Theater Barriere of Toulouse (7-min drive) is nearby.

What time is check-in at Mama Shelter Toulouse?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

Is there free parking at Mama Shelter Toulouse?

Free parking is not available at this hotel.

Does Mama Shelter Toulouse have a pool?

Mama Shelter Toulouse does not have a pool.

Does Mama Shelter Toulouse have a restaurant?

Yes, there is a restaurant on site.

Does Mama Shelter Toulouse have a spa?

There are no spa services available at this hotel.

How close is Mama Shelter Toulouse to downtown Toulouse?

Mama Shelter Toulouse is 0.3 mi away from Toulouse.

Mama Shelter Toulouse Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 386 out of 544 reviews
Rating 8 - Good. 104 out of 544 reviews
Rating 6 - Okay. 38 out of 544 reviews
Rating 4 - Poor. 10 out of 544 reviews
Rating 2 - Terrible. 6 out of 544 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yngve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and well located. I liked the personnel, especially in the reception. The rooftop was nice. The breakfast room was less exciting, but more of a standard hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean and comfortable rooms, welcoming personnel, good bar and restaurant.
Stayed 9 nights in Sep 2025
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with excellent entertainment and vibrant energy from all staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities
Super!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super emplacement, super Hotel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness
Great staff and great stqy
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Déborah

Correct
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sarah

Wonderful staff, clean and comfortable rooms and the vibes are top notch!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Loved every minute of my stay here!
Verified

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were nice but no coffee maker in the regular rooms is a bust
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sinead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, food and drinks a bit pricey though. Overall, great place to stay.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location amazing food!! Lively atmosphere
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we’re simply lovely, friendly and helpful.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Marjeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was amazing. Good service, good breakfast and better ambiance.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of Toulouse, near the train station, walkable to city centre. Decorations inside the suite were quite fun. Staff were very helpfully able to keep my bag before and after I had checked out.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mama Shelter was fun and conveniently located. Room was large and nice and staff was very friendly and helpful. Perfect stay!
Stayed 3 nights in Nov 2022
Verified

6/10 Okay

Tere

Liked: Cleanliness, amenities, property conditions & facilities
Very noisy until 5am, not only around the hotel, also in the rooms around ours. Staff was hit or miss, some of them very nice, helpful and kind, some of them very standoffish and rude.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel were very friendly and helpful, particularly with local recommendations and bookings. The rooms were a good balance between funky decor and quality, with a comfy bed!
Stayed 2 nights in Oct 2022
Verified

8/10 Good

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Party hotel

A chain hotel with a theme and decor geared for younger guests. Rooftop bar, DJ music, and loud and party-like ambiance and music all the time. Great, if that’s your sensibility.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Fun atmosphere, double room great for just 1 person. large shower & bathroom, helpful staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique Hotel!

The people at the reception and the security are very friendly!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel stay in a long time

Fantastic hotel in a great location. Easily one of the most comfortable beds I've ever slept in. Room was exceptionally clean and quiet. Staff were super welcoming and friendly.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Stefen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hip and reasonably-priced hotel in the center of Toulouse
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location everything is very walkable. Room and price were great. Room was suitable for one person.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Rugs need to be changed or deep cleaned
Stayed 1 night in Jan 2026