"We did not stay at the Oaks Gateway Suites they had an issue with water leak and move us to the their partner hotel Oaks Metropole Hotel. The area wa ... " More
On river
At this South Townsville apartment, you'll be within a 5-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within half a mile (1 km).
Outdoor pool
This apartment features an outdoor pool and a fitness center. Enjoy the spa tub and perks like free self parking and free WiFi. WiFi in public areas, dry cleaning, and luggage storage are also on offer.
WiFi, balconies
Along with WiFi, the 111 apartments offer wired Internet and balconies. TVs, refrigerators, and hair dryers are also available.
26 Apr. 2019 by Oaks Gateway Suites
Thank you for taking the time to leave a review. I apologise that on this occasion we did need to move your reservation due to a water leak. Guest relocations are only ever done as a last resort and we will always try to move our guests to our sister property Oaks Metropole to ensure they still experience the Oaks standard of accommodation and service. I appreciate that it is a little further from restaurants and hope this caused you only minimal inconvenience during your stay. We do hope you choose to stay with us again so we have the opportunity to take care of you at Oaks Gateway Suites.
Oaks Townsville Gateway Suites offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. The luxury Oaks Townsville Gateway Suites also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This 4.5-star Townsville apartment is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , WiFi (surcharge)
Free self parking
Oaks Townsville Gateway Suites offers 111 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. This Townsville apartment provides wired and wireless Internet access for a surcharge. Bathrooms include showers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This hotel’s reception is open 24 hours from Tuesday to Saturday and from 6 AM to 11 PM on Sundays and Mondays.
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and debit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.