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Hotel Madrid Tuxtla

3.0 star property
3-star hotel near Marimba Park

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Photo gallery for Hotel Madrid Tuxtla

Food court
Down comforters, desk, iron/ironing board, rollaway beds
Interior entrance
Interior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
6ta Poniente Norte No. 175, Col. Centro, Tuxtla Gutierrez, CHIS, 29000
  • Place, Marimba Park
    ‪2 min walk‬
  • Place, Tuxtla Guitierrez Central Square
    ‪8 min walk‬
  • Place, Bicentennial Park
    ‪8 min walk‬
  • Airport, Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪96 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Down comforters, desk, iron/ironing board, rollaway beds

Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Quadruple Room

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Double Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Triple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Triple Room Standard

  • 15 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Quadruple Room Standard

Down comforters, desk, iron/ironing board, rollaway beds

Quadruple Room Standard

  • 15 sq m
  • Sleeps 4
  • Free WiFi

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About the area

Tuxtla Gutierrez

Heart of Tuxtla Gutierrez.Within a 5-minute walk of the hotel, you'll find Marimba Park and Museo de la Marimba. Museum of the City of Tuxtla Gutiérrez and Tuxtla Guitierrez Central Square are also within half a mile (1 km).

What's nearby

  • Marimba Park - 2 min walk - 0.2 km
  • Museo de la Marimba - 3 min walk - 0.3 km
  • Tuxtla Guitierrez Central Square - 8 min walk - 0.7 km
  • Bicentennial Park - 8 min walk - 0.7 km
  • San Marcos Cathedral - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 41 min drive

Restaurants

  • ‪el taco loco - ‬3 min walk
  • ‪Esquites MARY-MARIMBA - ‬3 min walk
  • ‪Pillo's - ‬3 min walk
  • ‪Cafe Chichon - ‬2 min walk
  • ‪La Esphera Café - ‬3 min walk

About this property

Hotel Madrid Tuxtla

3-star hotel near Marimba Park
Along with a restaurant, there's a coffee shop/cafe on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Madrid Tuxtla also features tour/ticket assistance, concierge services, and 24-hour room service.

This 3-star Tuxtla Gutierrez hotel is smoke free.

  • 28 guestrooms or units
  • Manager's reception (free)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Madrid Tuxtla offers 28 air-conditioned accommodations with complimentary bottled water and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Tuxtla Gutierrez hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 540 reviews
The price is CA $54
CA $64 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madrid Tuxtla

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 350.0 per night.
  • Cribs (infant beds) are available for MXN 100.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 750 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 350 (one-way)
  • Crib (infant bed) fee: MXN 100.0 per day
  • Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Up to 4 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Madrid Tuxtla
Madrid Tuxtla
Hotel Madrid Tuxtla Gutierrez, Mexico - Chiapas
Hotel Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierrez
Madrid Tuxtla Tuxtla Gutierre
Hotel Madrid Tuxtla Hotel
Hotel Madrid Tuxtla Tuxtla Gutierrez
Hotel Madrid Tuxtla Hotel Tuxtla Gutierrez

Frequently asked questions

How close is Hotel Madrid Tuxtla to the airport?

Hotel Madrid Tuxtla is 21 mi (41-min drive) away from the Angel Albino Corzo Intl Airport (TGZ) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Madrid Tuxtla?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Hotel Madrid Tuxtla on Jun 23, 2026 start from CA $50, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Madrid Tuxtla have an airport shuttle?

Hotel Madrid Tuxtla offers an airport shuttle 24 hours a day, on request, for a charge of MXN 750 per vehicle, roundtrip.

Does Hotel Madrid Tuxtla offer free breakfast?

Hotel Madrid Tuxtla does not offer free breakfast.

Is there a casino at Hotel Madrid Tuxtla?

No, there is no casino at this hotel.

What time is check-in at Hotel Madrid Tuxtla?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Hotel Madrid Tuxtla?

Free parking is not available at this hotel.

Does Hotel Madrid Tuxtla have a pool?

Hotel Madrid Tuxtla does not have a pool.

Does Hotel Madrid Tuxtla have a restaurant?

Hotel Madrid Tuxtla is home to NOVELTY, which features local cuisine.

Does Hotel Madrid Tuxtla have a spa?

There are no spa services available at this hotel.

How close is Hotel Madrid Tuxtla to downtown Tuxtla Gutierrez?

Hotel Madrid Tuxtla is 0.6 mi away from Tuxtla Gutierrez.

Hotel Madrid Tuxtla Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 473 reviews
Rating 8 - Good. 165 out of 473 reviews
Rating 6 - Okay. 54 out of 473 reviews
Rating 4 - Poor. 6 out of 473 reviews
Rating 2 - Terrible. 8 out of 473 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The staff was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this place so clean close to everything I ll stay again n the hotel
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Veri

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Joel

Disliked: Property conditions & facilities
bed was very good room seems outdated no window smell came out from sink breakfast was exellent
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with an accessible price, very close to the Marimba Park, the hotel is very quiet and clean, breakfast is not included so keep in mind.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tomás Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Terry

Liked: Cleanliness
Disliked: Amenities
The good: it was a VERY good price and located close to Marimba park with many food options nearby. Staff were friendly and helpful. The bad: there was a smoke alarm - low battery alarm going off every 10 seconds that was very annoying and went unfixed even after being advised. How hard is it to change a battery?
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great news lace to stay Vegetarian restaurant across the street and great coffee around the corner, and just a few minutes walk from the park
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NA
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hot water with strong pressure. Very important for most travelers.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Diva

Liked: Cleanliness, staff & service, property conditions & facilities
It is excelent
Stayed 1 night in Jun 2024
Verified

6/10 Okay

William

Liked: Cleanliness
Disliked: Amenities
The room was fine, minimal amenities, (soap). Staff were courteous. The AC worked fine but the fan made a lot of noise. There were no lights on the 3rd floor, we did find our room. In the morning we discovered a light switch. There was NO hot water, at all. Made me wonder if they were following the Mexican "motel" model - LOL The restaurant advertised was closed like permanent!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
A solid three star hotel experience, walkable to Marimba Plaza, which is very active and fun at night. Short cab ride to the ADO bus terminal. Tuxtla centro is not a tourist area. People are friendly enough, but the town is loud, dirty and smoggy. Hotel Madrid is a solid oasis, and with the a/c on, even the traffic sounds are drowned out.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities
I liked all
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Fran

Disliked: Amenities
They advertised 24 hour airport shuttle and then told me to take a cab. The can fare was as much as the hotel.
Stayed 1 night in Apr 2023
Verified

8/10 Good

SALOMON A

Liked: Cleanliness, staff & service

Nice

AC is opd and not working properly
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
U
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Luis Hector Martinez De

Liked: Staff & service, amenities
Disliked: Cleanliness
La habitacion tenia lo basico y limpia, cama comoda, aunque el control del clima no funcionada del todo bien. Los desayunos son muy ricos y variados. El personal que atiende la recepecion son amables. No cuentan con servicio de cena en habitación, pero hay muchas opciones cerca del hotel.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

José Juan

Liked: Cleanliness, staff & service, amenities
LA HABITACION IMPECABLE, LIMPIEZA Y SERVICIO DEL PERSONQAL, TODO EL PERSONAL SIEMPRE MUY ATENTO, AMABLE Y BRINDANDO EL MEJOR SERVICIO, AREA DE COMEDOR ALIMENTOS RICOS, LIMPIOS Y A TIEMPO.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Holga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio estuvo excelente. El personal del hotel muy amable y atento a nuestras necesidades. La señora de la cosina muy amable y nos gustó el desayuno, tascalate mi preferido! Recomiendo este lugar que esta a 2-3 cuadras del parque de la marimba. Diversos restaurantes y cafecito en la noche.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Marco

Liked: Staff & service
El personal muy amable, pero todo lo que tiene que ver con cocina es un desastre. El desayuko es un solo platillo(siempre el mismo?
Stayed 6 nights in Dec 2025