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Pousada Portal da Palmeira

3.0 star property
3-star hotel in Jardim Carolina

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Photo gallery for Pousada Portal da Palmeira

Indoor pool, outdoor pool
Traditional Room
Interior
Exterior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av. Bráulio Santos, 86, Ubatuba, SP, 11691-054
  • Place, Rio Tavares
    ‪14 min walk‬
  • Place, Toninhas Beach
    ‪13 min drive‬
  • Place, Lazaro Beach
    ‪23 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Room

Traditional Room

Traditional Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

About the area

Ubatuba

Jardim Carolina stay.Your stay at this Jardim Carolina hotel places you within 3 miles (5 km) of Rio Tavares and Praia de Iperoig. Exaltation of the Holy Cross Church and Cadeia Velha Historical Building are also within 3 miles (5 km).

What's nearby

  • Rio Tavares - 14 min walk - 1.2 km
  • Itagua Beach - 5 min drive - 3.2 km
  • Praia Grande - 7 min drive - 5.3 km
  • Toninhas Beach - 13 min drive - 11.0 km
  • Lazaro Beach - 23 min drive - 18.8 km

Restaurants

  • ‪Vampeta Lanches - ‬3 min drive
  • ‪Restaurante e Pizzaria Ubatuba - ‬3 min drive
  • ‪Jair Lanches - ‬4 min drive
  • ‪Bom Boteco - ‬4 min drive
  • ‪Restaurante Utiyama - Posto Kamôme - ‬3 min drive

About this property

Pousada Portal da Palmeira

3-star hotel in Jardim Carolina
Pousada Portal da Palmeira offers its guests a children's pool, an indoor pool, an outdoor pool, and a sauna. Public spaces have free WiFi. Free breakfast is served daily. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Ubatuba hotel.

  • 16 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (24 hours)
  • Pool or billiards table
  • Garden
  • Smoking in designated areas
Pousada Portal da Palmeira offers 16 accommodations with air conditioning. This Ubatuba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Pousada Recanto das Palmeiras Itagua - Ubatuba
Itagua
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.3 out of 5, Excellent, 8 reviews
The price is CA $50
CA $52 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. 

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Portal Da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel
Pousada Portal da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel Ubatuba

Frequently asked questions

Does Pousada Portal da Palmeira have an airport shuttle?

Airport shuttle services are not available at Pousada Portal da Palmeira.

How close is Pousada Portal da Palmeira to the beach?

This hotel is 10.1 mi (34-min drive) from Lazaro Beach and 2.2 mi (11-min drive) from Praia de Iperoig. Don't forget your sunscreen!

Does Pousada Portal da Palmeira offer free breakfast?

Pousada Portal da Palmeira offers free buffet breakfast every day from 7:30 AM to 10:00 AM.

Is there a casino at Pousada Portal da Palmeira?

No, there is no casino at this hotel.

What time is check-in at Pousada Portal da Palmeira?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Pousada Portal da Palmeira?

This hotel offers free self parking.

Does Pousada Portal da Palmeira have a pool?

Pousada Portal da Palmeira features an indoor pool, an outdoor pool, and a children's pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Pousada Portal da Palmeira have a spa?

There are no spa services available at this hotel.

How close is Pousada Portal da Palmeira to downtown Ubatuba?

Pousada Portal da Palmeira is 1.3 mi away from Downtown Ubatuba.

Pousada Portal da Palmeira Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a cheap motel, but still, needs to be better. It took a long time to check in with Igor. He's not good. At night, when I came back from the beach, I realized there were no towels in my room! I told him. He gave me 1. I had to argue to get a 2nd, then realized the next morning that it was dirty! When I left, I saw in clean rooms that there were 2 towels on the beds. I didn't sleep well bc of a dog barking all night and the bed and pillows caused neck and back pain. It's far from the beaches too and wifi didn't work. The breakfast was the only good thing
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

ZELMA REGINA

Liked: Staff & service
Disliked: Amenities
Falta investimento na estrutura da pousada, q está c inúmeros problemas, desde o mato q tem por TD lado até os quartos c problemas no ar condicionado e banheiro entupido. O café da manhã e apenas: pão de sal, pão de forma, margarina, salsicha, queijo, presunto 2 bolos, café, leite, iogurte e um suco. Vale ressaltar q os funcionários são maravilhosos. Da pena de vê-los tentando contornar TDS as situações p nos agradar.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Fabio

Liked: Cleanliness, amenities
O quarto estava bom,as piscina eram agradáveis, bom atendimento na recepção.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Raquel de Oliveira

Liked: Cleanliness, staff & service, amenities
Eu gostei muito da minha estadia lá e muito família e calmo amei
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Mayara

Disliked: Cleanliness, amenities
As fotos do hotel no site não condiz com a realidade atual . Os quartos com paredes mofadas e sujas , cama dura e café da manhã com poucas opções.
Quarto , próximo a cama
Teto do quarto
Lençol
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Antônio

Liked: Cleanliness
O quart estava bem limpinho, porém as áreas comuns com bastante mato, as piscinas muito sujas cheias de lodo, o café da manhã básico sem muitas opções. Fui tomas café às 8h e não tinha mais café. Não tem um micro-ondas para aquecer algo. As imagens para locação no booking estão perfeitas mas ao chegar no local nada a ver. Apesar de ser um local simples o cuidado é essencial.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Suellen Cristina

Liked: Cleanliness, staff & service, amenities
Bom atendimento
Stayed 1 night in Dec 2025
Verified

8/10 Good

Olga

Liked: Cleanliness, staff & service
Quarto limpo. Ar condicionado bom. Chuveiro não esquentou. Lençol na cama não é de elástico. Vc dorme e ele fica saindo. Piscina ext
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Cléber

Liked: Cleanliness, staff & service, amenities
O pessoal muito gentil, a porta do banheiro não fechava
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos os funcionários muito atenciosos, piscinas limpas, café da manhã cortesia muito bom e com variedade.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

José Roberto

Disliked: Property conditions & facilities, room comfort

Pena que não tem qualquer cuidado.

Estrutura necessitando de reforma. Equipamentos não funcionam.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout est bien 👍👍

A mon sens le seul problème est que cette pousada se situe dans une zone assez désaffectée ....mais quand on est a l intérieur tout est bien .le personnel le jardin le petit déjeuner...ils sont parfaits et ne savent pas quoi faire pour nous faire plaisir....c est très agréable ...
Stayed 3 nights in Jan 2025
Verified

8/10 Good

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito boa
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Pelo aplicativo o check in era ao às 12:00, chegamos tivemos que esperar até as 14:00, não tinha toalhas, só nos passaram no dia do check out.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo benefício, pelo valor atende as expectativas, com certeza voltarei a me hospedar.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Luciene

Liked: Cleanliness, staff & service, room comfort

Poderia melhorar em algumas coisas!

Funcionários fizeram o que puderam, porém não há gerenciamento presencial, onde não vê as falhas que precisam mudar ou melhorar... Nós não tivemos toalha de rosto em nenhum dia, pq a máquina que lava estava quebrada e teve hóspedes que ficaram sem toalha de banho... tiveram que trazer de outra pousada pra suprir a demanda. Café da manhã de terça até quinta foi mais simples, na sexta teve mais opções... infelizmente ficou enjoativo, pq todos os dias eram o msm sabor de bolo: fubá com goiabada e formigueiro. Pão francês com frios, salsicha, café, leite, iogurte e suco de caixinha. Não tinha manteiga, era margarina... Funcionários que ficam na recepção, fazem de tudo: café, lava louça, etc... está com pouco staff! Apenas uma funcionária pra limpar toda a pousada... Creio que se tiver um gerente presencial ou donos olhando de perto, tem tudo pra ser uma das melhores pousadas! Precisa de alguns acabamentos, manutenção. Sauna não existe mais... Parabéns para os funcionários que estavam fazendo malabarismo pra pousada funcionar. Tem que ter gerente pra lidar com as demandas de perto e rapidamente. A piscina aquecida é muito bacana, salva os dias de chuva ou frio... mas o espaço da msm precisa de manutenção urgente.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

CLEUDEMIR M

Liked: Staff & service

Razoável

A pousada é boa o preço é bom fica bem localizada perto de mercado e outros, o serviço de quarto deixa um pouco a desejar, a piscina quente não estava 100% e uma sauna que existe no local estava desligada.
Stayed 4 nights in Oct 2024
Verified

4/10 Poor

Ri

Disliked: Staff & service, property conditions & facilities, room comfort

Decepção de Café e atendimento. Sem sauna.

Fujam dessa pousada. Não havia nem guardanapo no café da manhã, faltou fruta no primeiro dia e no segundo dia sem fruta novamente e nem suco que aliás são industriais. Só por esse motivo já não recomendo a ninguém. No último dia faltou água quente para o banho. Aparentemente, os funcionários presentes na recepção não podem resolver os problemas, colocaram a responsabilidade do café em uma pessoa que não se encontrava e já deveria estar lá. Localização não é boa, vizinho é um terreno de uma mêcanica ou um estacionamento de peruas , ônibus algo assim. Quartos e banheiros apresentam bolor no teto e em umas das paredes. No anúncio dizia que tinha sauna. Mas NÃO TEM . Segundo a recepção, a antiga pousada que tinha. Então criem um anúncio novo que conduza com a nova realidade.
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Tiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mais funcionários para melhorar qualidade do servi

Lugar bem gostoso mais o café da manhã deixa muito a desejar poucas coisas e quando acaba demoram para repor no último dia ficamos sem agua quente não indico
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Danieli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MARAVILHOSO

INCRÍVEL, MINHAS FILHAS AMARAM O LUGAR, CAFÉ DA MANHÃ ESPETACULAR.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Daiany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento,funcionários super atenciosos e prestativos,uma piscina aquecida incrível. Próxima viagem voltarei lá
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Nezuilha

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Bruna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples. Mais excelente ótimo

Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024