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4.5 out of 5

"Good location and service. Clean rooms and helpful staff. " More

By a verified traveller on Thu 17 Oct 2019

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Hotel Description

Enjoy the indoor pool at this Richmond hotel

In entertainment district

At this Richmond hotel, you'll be within half a mile (1 km) of Riverport Sports and Entertainment Complex and 6 miles (10 km) of Richmond Centre Mall. Richmond Nature Park and Minoru Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 147 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$105* Per night/room 16 Apr. - 17 Apr.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Riverport Richmond ratings based on 44 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Riverport Richmond

Everyone (11) Couples (1) Family (8)
4 out of 5

Posted by on 8 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by pogi

Dear "Anonymous" Thank you for taking your time to write a fantastic review for us. We are glad that you enjoyed your time staying with us. We hope to see you again in your next trip in Richmond BC. Warm Regards, Michael

4 out of 5

Posted by on 17 Mar. 2019

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Comment from Hotel Management

8 Apr. 2019 by pogi

Dear " Anonymous" Thank you for taking your time to give us a wonderful review. We are glad that you had a great stay with us We hope to see you again in your next trip in Richmond BC. Warm Regards, Michael

5 out of 5

Posted by on 25 Oct. 2019

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Comment from Hotel Management

31 Oct. 2019 by Eduardo

Dear "Anonymous" We appreciate taking your time to give us a 5 out of 5 rating. Every feedback is important to us. We are glad that we met your expectations. We hope to see you again in your next stay in Richmond BC. Warm Regards, Eduardo

4 out of 5
Good location and service. Clean rooms and helpful staff.

Posted by on 17 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by michael

Dear "Anonymous" We appreciate taking your time to give us a 4 out of 5 rating. Every feedback is important to us. We are glad that we met your expectations. We hope to see you again in your next stay in Richmond BC. Warm Regards, Michael

3 out of 5
We arrive with 2 big suitcases, not convinient to reach the room. The front desk is not proffesional. i paid ahead threw travelocity, I was charged more money as a depposit, when i checked out I did not get a cancallation.

Posted by on 1 Oct. 2019

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5 out of 5
The only draw back is it isn’t close to the cruise terminal.

Posted by on 30 Sep. 2019

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Comment from Hotel Management

18 Oct. 2019 by michael

Dear "Anonymous" We appreciate taking your time to give us a 5 out of 5 rating. Every feedback is important to us. We are glad that we met your expectations. We hope to see you again in your next stay in Richmond BC. Warm Regards, Michael

5 out of 5
The staff was incredibly helpful and the room was spacious and comfortable.

Posted by on 24 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by pogi

Dear "Anonymous" We appreciate taking your time to give us a 5 out of 5 rating. We are glad we have met all your expectation. We hope to see you again in your next stay in Richmond BC. Warm Regards, Michael

2 out of 5
This place is a long way from Richmond, its surrounded by farmland with no transport or facilities within walking distance. Quite incorrectly advertised we had to taxi everywhere at great cost. It is nowhere near the airport, cost us twice as much to taxi there as it did from airport to city. A very disappointing experience but staff were as helpful as they could be.

Posted by on 16 Sep. 2019

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5 out of 5
Satisfied, clean, spacious and quiet. Affordable, courteous staff, yummy breakfast.

Posted by on 20 Jul. 2019

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Comment from Hotel Management

11 Sep. 2019 by michael

Dear "Anonymous" Thank you for taking your time to give us a 5 out of 5 review. We are glad that you had a good stay with us and enjoyed all the amenities we offered. We hope to see you again in your next stay in Richmond BC. Warm Regards, Michael

2 out of 5
THEY CATERED TO LARGE GROUPS OF KIDS GOING TO SPORTING EVENTS/CAMPS WHICH MADE IT VERY LOUD AND HARD TO SLEEP.

Posted by on 9 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by Karen McFerran

Dear "Anonymous", Thank you for your review and appreciate your feedback. We apologize to you that your sleep was interrupted. Yes, we do accommodate a lot of different types of groups due to our location. This does not mean that our other guests should be affected though. I do hope that you were able to contact our Guest Services for assistance. Kind Regards, Karen McFerran Hotel Manager

About the Holiday Inn Express Hotel & Suites Riverport Richmond

Location 10688 No. 6 Road, Richmond, BC V6W1E7

Property Features

Holiday Inn Express Hotel & Suites Riverport Richmond offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1204 square feet (112 square meters). A roundtrip airport shuttle is free (available 24 hours). Tour/ticket assistance, multilingual staff, and ski storage are also featured at the business-friendly Holiday Inn Express Hotel & Suites Riverport Richmond. Free self parking is available. Smoking is allowed in designated areas at this Richmond hotel.

  • 147 guestrooms or units
  • 4 levels
  • 2 buildings
  • 1204 sq ft of conference space
  • 112 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Ski equipment storage
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (13.8 km / 8.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Riverport Richmond offers 147 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 5 per night
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Riverport Richmond
  • Holiday Inn Express Riverport Richmond
  • Holiday Inn Hotel Riverport
  • Holiday Inn Riverport
  • Holiday Inn Express Hotel Suites Riverport Richmond
  • Holiday Inn Express Hotel & Suites Riverport Richmond Hotel
  • Holiday Inn Express Hotel & Suites Riverport Richmond Richmond

You should know

  • Holiday Inn Express Hotel & Suites Riverport Richmond offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Vancouver-Hotels-Holiday-Inn-Express-Hotel-&-Suites-Riverport-Richmond.h1710976-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.