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Inn at the Quay

4.0 star property
Hotel near Douglas College in New Westminster

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Photo gallery for Inn at the Quay

Balcony view
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Fitness facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Columbia Square Plaza
    ‪6 min walk‬
  • Place, Queens Park
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(37 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(39 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

About the area

New Westminster

On riverwalk.A stay at this hotel places you within half a mile (1 km) of Douglas College and 6 miles (10 km) of Metropolis at Metrotown. Holland Park is within 6 miles (10 km) and Simon Fraser University is within 9 miles (15 km).

What's nearby

  • Landmark Cinemas New Westminster - 1 min walk - 0.2 km
  • River Market - 2 min walk - 0.2 km
  • Douglas College - 4 min walk - 0.4 km
  • Columbia Square Plaza - 6 min walk - 0.5 km
  • Queens Park - 19 min walk - 1.6 km

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Big Way Hot Pot 大味·锅物料理 - ‬4 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co. - ‬4 min walk
  • ‪A&W Restaurant - ‬5 min walk
  • ‪Quesada Burritos & Tacos - ‬4 min walk

About this property

Inn at the Quay

Hotel near Douglas College in New Westminster
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with coffee/tea makers and bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 17 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Linda, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

6/10 Okay

Brianne

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The bathrooms havent been updated since i stayed in 2009. Really dated, dirty grout, tiny bathtub. The beds are comfy and the linens are good quality. Staff are very nice. Love being right on the river.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 7 nights in Sep 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
First time I’ve stayed at the Quay despite living in new west and then area for 0ver 40 years. Disappointed I haven’t stayed here sooner and will definitely be back
Stayed 1 night in Sep 2025

10/10 Excellent

Ria

Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River front. Beautiful balcony views.
Stayed 1 night in Oct 2025

6/10 Okay

Arlene

Liked: Staff & service
No bar on site. Restaurant and bar were next door. The train noise was manageable as long as you kept the balcony door closed. The hotel room was okay, a little tired looking but the view was awesome of the Fraser River. It is advertised as a 3 star hotel and I think that rating fits. The ladies on the day shift at the front desk were very nice but the gentleman on the night shift was not so helpful. The facility was close to family so very convenient. I did not like the underground parking situation much. At times it was hard to find parking, nothing was reserved for hotel guests only. Travelling by myself I didn't like coming back at night and being in the underground parking by myself as it was open and not gated. The ammenities lacked such as the hotel store to pick up snacks etc. Some floors had an ice and pop machine. I would think about staying here again if there wasn't something else closer and a bit newer. The nightly rate was $303 canadian (expedia rate) and I feel like the amenities and room could have been better.
Stayed 4 nights in Sep 2025

8/10 Good

Barbara

Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Stayed 1 night in Oct 2025

10/10 Excellent

Sofo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we got a river view room, really nice view , sexy room
Stayed 1 night in Sep 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Weekend

Had a great stay, the room was clean and quiet. We had our dog with us and they were very accomdating
Stayed 5 nights in Sep 2025

10/10 Excellent

Emily, Abbosford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

4/10 Poor

Adrian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Simply outdated
Stayed 1 night in Sep 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Nice view
Stayed 3 nights in Aug 2025

10/10 Excellent

Trinh

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Al, Saskatoon

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
A very good option for New Westminster and for access to the GVA with the SkyTrain stop so near. Boardwalk available for morning and evening walks with your dog.
Stayed 3 nights in Sep 2025

6/10 Okay

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Views were great. Parking was easy and restaurants nearby were delicious.
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet rooms, comfy beds.
Stayed 1 night in Sep 2025

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In was great with great views. Room was comfortable and clean. Only downside was person in next room had a small dog that barked a lot and was quite disruptive.
Stayed 4 nights in Sep 2025

10/10 Excellent

Family

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025