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Element Vancouver Metrotown

3.0 star property
3-star hotel near Metropolis at Metrotown

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Photo gallery for Element Vancouver Metrotown

Exterior
Suite, 1 Bedroom, Balcony
Meeting facility
View from property
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪4 min walk‬
  • Place, Central Park
    ‪7 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Living room

Suite, 1 Bedroom, Balcony

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

Junior Studio, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

The Sutton Place Hotel Vancouver

Downtown Vancouver
  • Pool
  • Hot tub
  • Spa
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4.6 out of 5, Wonderful, 3,208 reviews
The price is CA $227
CA $274 total
includes taxes & fees
Jan 4 - Jan 5, 2026
The Sutton Place Hotel Vancouver

About the area

Burnaby

City center stay.You'll be steps from Crystal Mall and within a 10-minute walk of Metropolis at Metrotown with a stay at this Metrotown hotel. British Columbia Institute of Technology and Burnaby Hospital are also within 2 miles (3 km).

What's nearby

  • Crystal Mall - 1 min walk - 0.1 km
  • Metropolis at Metrotown - 4 min walk - 0.4 km
  • Central Park - 7 min walk - 0.7 km
  • British Columbia Institute of Technology - 19 min walk - 1.6 km
  • Deer Lake - 6 min drive - 4.3 km

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Marble House Eatery - ‬2 min walk
  • ‪Shiny Tea - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Horin Tonkotsu Ramen - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk

About this property

Element Vancouver Metrotown

3-star hotel near Metropolis at Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a hot tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Similar properties

Exterior
Hilton Vancouver Metrotown
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
4.3 out of 5, Excellent, 1,005 reviews
The price is CA $196
CA $227 total
includes taxes & fees
Jan 5 - Jan 6, 2026
Hilton Vancouver Metrotown

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Element Vancouver Metrotown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1002 reviews
Rating 8 - Good. 212 out of 1002 reviews
Rating 6 - Okay. 32 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

john, HUNTINGTON BEACH

Stayed 1 night in Nov 2025

10/10 Excellent

Meko

Stayed 1 night in Oct 2025

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was fine. However, the girlfriend started her period and got blood on the sheets. They fined me money for that.
Stayed 3 nights in Sep 2025

8/10 Good

TAKANORI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネス出張で初めて利用。部屋も広くて快適に過ごせた
Stayed 2 nights in Sep 2025

8/10 Good

Domiluis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Giselle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with a beautiful view. Staff were very friendly, breakfast was great and close to great shopping and restaurants.
Stayed 3 nights in Sep 2025

8/10 Good

jenny chieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Stayed 1 night in Sep 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Andrii

Stayed 7 nights in Aug 2025

10/10 Excellent

Nelani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience and stay
Stayed 2 nights in Sep 2025

6/10 Okay

Janelle

Liked: Cleanliness
Close to the metro station
Stayed 2 nights in Sep 2025

8/10 Good

David

Stayed 1 night in Sep 2025

10/10 Excellent

CLARABELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swift check-in; helpful staff and good breakfast options.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a varied and interesting area
Stayed 1 night in Sep 2025

8/10 Good

William

Stayed 7 nights in Sep 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, amenities
Very nice accommodations! We loved our stay
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious suite, extremely clean.Fabu
Stayed 8 nights in Aug 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff | Family-friendly | Good Breakfast

Great Staff | Family-friendly | Good Breakfast Excellent customer service, especially from the breakfast staff. The front desk was always helpful
Stayed 10 nights in Aug 2025

8/10 Good

MUTSUKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
ラウンジを見に行ったりした際もすぐに声をかけてくださったり、朝食の際も丁寧に対応されていました。フロントの方も優しくてスタッフの方たちが安心させてくださいました。 お部屋も私たちにはちょうど良い広さで、バルコニーがあることで開放感もありました。 またプールや更衣室も使いやすく、タオルも十分でした。ジャグジーも何度も利用させて頂きました。 快適な宿泊をありがとうございました。
Stayed 2 nights in Aug 2025

10/10 Excellent

yujiue

Stayed 5 nights in Sep 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Set up a valet parking
Stayed 3 nights in Sep 2025

10/10 Excellent

Jenelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 2 nights in Aug 2025

8/10 Good

Juan Felipe Garcia

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was not that good, but the rest of it was a good experience, I would definitely come back
Stayed 14 nights in Aug 2025