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4.4 out of 5

"I would stay there again for sure. The grab and go breakfast was excellent--healthy and tasty. " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

4-star eco-friendly hotel near Metropolis at Metrotown

In entertainment district

With a stay at this Metrotown hotel, you'll be within half a mile (1 km) of Metropolis at Metrotown and 9 miles (15 km) of Rogers Arena. Also within 9 miles (15 km) are BC Place Stadium and Robson Street.

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 283 guestrooms also offer free wired Internet and LCD TVs with digital channels. Other amenities include WiFi, room service, and down comforters.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$155* Per night/room 25 May - 26 May

Room, 1 King Bed (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Vancouver Metrotown ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Vancouver Metrotown

Everyone (3) Family (6)
3 out of 5
The walls are paper thin. We could hear a conversation in the next room in the middle of the afternoon.

Posted by on 16 Aug. 2019

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5 out of 5
I would stay there again for sure. The grab and go breakfast was excellent--healthy and tasty.

Posted by , from Portland Oregon on 11 Mar. 2020

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4 out of 5
Probably an hotel with histoy... the room is typical not exciting...

Posted by on 1 Aug. 2019

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5 out of 5
I LIKED EVERYTHING EXCEPT THE POOL. IT IS TOO SMALL. LOCATION, SERVICE AND EVERYTHING ELSE WAS FINE.

Posted by on 30 Jun. 2019

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4 out of 5
There is a construction directly across the street facing my room, the constructions/machinaries starts as early as 7am and woke the whole family up.

Posted by , from Palo Alto, CA on 30 May 2019

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4 out of 5
Hotel is located in Metrotown, sky train service is within walking distance from Hilton to get to downtown Vancouver and other regional locations. There is a mall at the Hilton and several construction projects...which is a bit of a nuisance...particilarly with the underground parking...avoid if possible. Front desk was welcoming and efficient; room was comfortable and well appointed. Breakfast buffet not worth the cost..pretty limited. Shuttle service available to the Grand Villa Casino...hope you don’t get the psycho driver we had...white knuckle ride. Overall we would stay again

Posted by , from Tampa, Florida on 17 Sep. 2018

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5 out of 5
We had a very comfortable stay. We had only one night and the staff treated us like we were residence. Very nice.

Posted by on 10 Aug. 2018

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4 out of 5

Good location for Vancouver area

Pros: Location, quiet
Cons: Would like to see WIFI included in room rate.
Location: Metrotown, downtown Vancouver, skytrain good access.
Stayed at the Hilton in Metrotown for one night. Good access to downtown Vancouver and right next to Metrotown mall. King room was average size and room was comfortable and quiet. Parking and internet were additional charges for us.

Posted by on 11 Jul. 2016

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4 out of 5

Clean and quiet and good service.

Highly recommend, especially for those who want Chinese food as the Crystal Court is attached to the hotel.

Posted by , from los angeles, CA on 23 Oct. 2013

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5 out of 5

great location...shopping and dinning near by....

Metrotown is near by...great location for shopping and dinning

Posted by , from Seattle on 26 Jun. 2012

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About the Hilton Vancouver Metrotown

Location 6083 McKay Ave, Burnaby, BC V5H2W7

Property Features

Hilton Vancouver Metrotown offers its guests an outdoor pool, a children's pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the eco-friendly Hilton Vancouver Metrotown. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Burnaby hotel.

  • 283 guestrooms or units
  • 18 levels
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (15.7 km / 9.8 mi)
  • Metro station: Metrotown Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Vancouver Metrotown offers 283 accommodations with safes and complimentary newspapers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Reflect Social Dining - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay), plus a deposit of CAD 55.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 24.00 for adults and CAD 8.95 for children (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per 24-hour period (3-device limit, rates may vary)
  • Self parking fee: CAD 19.00 per night (in/out privileges)
  • Valet parking fee: CAD 25.00 per night (in/out privileges)
  • Pet deposit: CAD 55.00 per stay
  • Pet fee: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Metrotown
  • Hilton Metrotown Vancouver
  • Hilton Vancouver Metrotown
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Metrotown Hilton
  • Metrotown Hilton Vancouver
  • Vancouver Hilton Metrotown
  • Vancouver Metrotown Hilton
  • Burnaby Hilton Metrotown
  • Hilton Burnaby
  • Hilton Hotel Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel Burnaby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.