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Hilton Vancouver Metrotown

4.0 star property
4-star eco-certified hotel near Metropolis at Metrotown

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Photo gallery for Hilton Vancouver Metrotown

Exterior
Breakfast, lunch, dinner served; American cuisine
Studio Suite, 1 King Bed
Lobby
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Metropolis at Metrotown
    ‪3 min walk‬
  • Rogers Arena
    ‪15 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

View from room

Room (Parlor)

  • Sleeps 4
  • 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

Suite, 1 Bedroom, Executive Level

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed (High Floor)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access

Executive Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

1 King Mobility Accessible W/ Roll in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access

Executive Room, 2 Queen Beds, Club Lounge Access

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Executive Suite, 1 King Bed, Club Lounge Access

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Burnaby

Metrotown stay.With a stay at this Metrotown hotel, you'll be within half a mile (1 km) of Metropolis at Metrotown and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Canada Place Cruise Ship Terminal.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 km
  • Metropolis at Metrotown - 3 min walk - 0.3 km
  • Rogers Arena - 15 min drive - 10.7 km
  • BC Place Stadium - 15 min drive - 10.7 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.0 km

Getting around

  • Metrotown Station - 5 min walk
  • Vancouver Rocky Mountaineer Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Cactus Club Cafe Station Square - ‬2 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬4 min walk
  • ‪Boston Pizza - ‬3 min walk

About this property

Hilton Vancouver Metrotown

4-star eco-certified hotel near Metropolis at Metrotown
Hilton Vancouver Metrotown offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

  • 283 guestrooms or units
  • 18 levels
  • 15419 sq ft of conference space
  • 1432 sq m of conference space
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish

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Exterior

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

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  • Breakfast included
  • Parking included
  • Free WiFi
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includes taxes & fees
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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 33 for adults and CAD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 25
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 33 for adults and CAD 22 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ming

Stayed 1 night in Mar 2025

10/10 Excellent

ida**c**

Stayed 1 night in Feb 2025

2/10 Terrible

Shady

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, amenities
Easy to check in and it was clean
Stayed 3 nights in Mar 2025

8/10 Good

David Edgar

Stayed 2 nights in Mar 2025

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love staying at the hotel and always stay in lounge suite. This trip we were missing housecoats and the blanket for the sofa bed. Had to have housekeeping come twice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Snjezana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Our room was very clean and cleaning staff was amazing. Very close to a SkyTrain, mall and many great restaurants
Stayed 3 nights in Mar 2025

8/10 Good

Katherine L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Great hotel and location. Horrible guy at front de

Front desk guy was rude. I had to go get husband from car to check in. Never told us we had to pay for parking( my husband stays every year and has never paid) hot tubs were cold. When asked he said oh well
Stayed 3 nights in Feb 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Mar 2025

10/10 Excellent

Amar

Stayed 1 night in Feb 2025

8/10 Good

Chengxi

Stayed 1 night in Feb 2025

10/10 Excellent

krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back! Clean rooms, extremely helpful staff, mall around the corner, and lots of food options. Only complaint is parking is tight and can be backed up with the mall parking in the same building.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good area to walk around. Lots of food options and attached to crystal mall if you want the food court.
Stayed 3 nights in Feb 2025

10/10 Excellent

Norm, Chilliwack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was excellent.
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony, CALABASAS

Stayed 3 nights in Feb 2025

8/10 Good

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good. The only disappointment was that my room was really hot. Unfortunately there was no AC access from the room thermostat due to the time of year. I had the fan blowing on high at the lowest temperature possible and my room was still really hot. It would have been nice if there was access to open up a window in the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ming

Stayed 1 night in Feb 2025

10/10 Excellent

matthew

Stayed 3 nights in Feb 2025

2/10 Terrible

ALI

Stayed 13 nights in Feb 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities
Front desk staff were indifferent/unfriendly. Parking cost wasn’t mentioned until morning of checkout and was expensive when compared to similar hotels in the area.
Stayed 1 night in Feb 2025

10/10 Excellent

Karanpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 3 nights and didn’t have a problem with anything. Everything was mentioned during check in and everyday had room cleaning service. Location is so beautiful that you are staying in downtown and few mints walk to metrotown mall, skytrain station, and everything is on walking distance.
Stayed 3 nights in Feb 2025

8/10 Good

Sandra

Stayed 2 nights in Feb 2025