Hilton Vancouver Metrotown

4.0 star property
4-star hotel near Metropolis at Metrotown

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Photo gallery for Hilton Vancouver Metrotown

Lobby
Creator video - submitted by Coffee Cup Exec
Studio Suite, 1 King Bed
Suite, 1 King Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6083 McKay Ave, Burnaby, BC, V5H2W7
  • Place, Crystal Mall
    ‪1 min walk‬
  • Place, Metropolis at Metrotown
    ‪1 min walk‬
  • Place, Central Park
    ‪8 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

One King Studio Suite with Sofabed

  • Sleeps 4

Executive Room, 1 King Bed, Club Lounge Access

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds, Club Lounge Access

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(21 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Executive Level

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room (Parlor)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed

1 King Mobility Accessible W/ Roll in Shower

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Deluxe Room High Floor

  • Sleeps 2

One King Deluxe Room

  • Sleeps 2

Two Queen Deluxe Room High Floor

  • Sleeps 4

Two Queen Deluxe Room

  • Sleeps 4

One King Suite with Sofabed

  • Sleeps 4

One King Suite High Floor

  • Sleeps 4

King Room Executive Floor

  • Sleeps 2

Two Queen Room Executive Floor

  • Sleeps 4

One King Accessible Room

  • Sleeps 2

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive 2 Room 1 King Suite Living Area

  • Sleeps 4

1 KING 2 ROOM EXECUTIVE SUITE - LOUNGE ACCESS

  • Sleeps 4

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(35 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burnaby

Metrotown stay.With a stay at this Metrotown hotel, you'll be within half a mile (1 km) of Metropolis at Metrotown and 9 miles (15 km) of Rogers Arena. Also within 9 miles (15 km) are BC Place Stadium and Robson Street.

What's nearby

  • Crystal Mall - 1 min walk - 0.0 km
  • Metropolis at Metrotown - 1 min walk - 0.2 km
  • Central Park - 8 min walk - 0.7 km
  • British Columbia Institute of Technology - 2 min drive - 1.9 km
  • Deer Lake - 5 min drive - 4.3 km

Getting around

  • Metrotown Station - 6 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪Cactus Club Cafe - ‬2 min walk
  • ‪Shiny Tea - ‬3 min walk
  • ‪Marble House Eatery - ‬3 min walk
  • ‪Grand Crystal Seafood Restaurant - ‬3 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk

About this property

Hilton Vancouver Metrotown

4-star hotel near Metropolis at Metrotown
Hilton Vancouver Metrotown offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 15419 square feet (1432 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Hilton Vancouver Metrotown. For a fee, parking is available.

This 4-star Burnaby hotel is smoke free.

  • 283 guestrooms or units
  • 18 levels
  • 15419 sq ft of conference space
  • 1432 sq m of conference space
  • Built in 1999
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Vancouver Metrotown offers 283 accommodations with safes and coffee/tea makers. Beds feature down comforters. 55-inch LCD televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 22 per night; includes in/out privileges)
  • Covered valet parking on site (CAD 30 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 35.70 for adults and CAD 23.10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 25
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 55.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.75 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Covered self parking fee: CAD 22.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 30.00 per night (in/out privileges)
  • Pet fee: CAD 55.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Free WiFi in public areas has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Metrotown
Hilton Metrotown Vancouver
Hilton Vancouver Metrotown
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Hotel Burnaby
Metrotown Hilton
Metrotown Hilton Vancouver
Vancouver Hilton Metrotown
Vancouver Metrotown Hilton
Burnaby Hilton Metrotown
Hilton Burnaby
Hilton Hotel Burnaby
Hilton Vancouver Metrotown Hotel
Hilton Vancouver Metrotown Burnaby
Hilton Vancouver Metrotown Hotel Burnaby

Hilton Vancouver Metrotown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1006 reviews
Rating 8 - Good. 258 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 40 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

LaTonia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms great location
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Adam, Seatttle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel in a good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 6 nights in Oct 2025

8/10 Good

Elizabeth

Business traveller
Room is clean and basic, staff were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Levi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff! They kept our bags for us after check out and we picked them up before flight. 10/10
Stayed 1 night in Nov 2025

6/10 Okay

Seanathon

Business traveller
Liked: Cleanliness
We booked one night with two queen beds through Expedia, which showed the parking symbol in the listing. However, we didn’t realize until we arrived that parking was an additional fee per car per night. We already thought the stay was quite expensive before the parking fee. The hotel itself seems to be on the older side, but it was clean and the beds were comfortable. That said, the bathroom door was completely coming apart, which was disappointing for the price. Overall, it was fine for one night, but next time we’d probably just go with an Airbnb instead.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cherry

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I come back here each time when I can.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay. Really comfortable beds
Stayed 1 night in Oct 2025

10/10 Excellent

Chia Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before taking family to a tour, it was a great place for staying. And, staffs there are very nice and friendly. Also, the front door was easy to park Uber.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

8/10 Good

Elissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall wonderful. The charging options in the room were not great and charged very slowly. Would have liked access to a wall outlet to plug in my own charging block near the bed.
Stayed 1 night in Oct 2025

2/10 Terrible

Mohinder

Disliked: Cleanliness, property conditions & facilities
Service very bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Shiho

Stayed 2 nights in Oct 2025

6/10 Okay

Adrienne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Somehow, I expected more. Especially with the lounge that came with the room. That place smelled the wet cigarettes and had nothing but things that you would pick up at a gas station. There was no actual coffee in there. It was just some sort of mixture out of the machine. This stay has convinced me I don’t need to bother staying at Hilton again
Stayed 1 night in Sep 2025

8/10 Good

Noemie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet
Stayed 5 nights in Oct 2025

10/10 Excellent

Kai yam

Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Jeseline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Shop nearby
Stayed 1 night in Sep 2025

6/10 Okay

Marcella

Travelled with partner
Liked: Amenities
I should have chosen the Hilton Downtown vs Metrotown for Seattle sightseeing. I was surprised that glassware had to be requested and didn’t see the notice to that effect, and the bottled water in the room was $3. For what we paid, I expected free water and glasses. And the hot tub was broken
Stayed 2 nights in Sep 2025

8/10 Good

Soheil

Liked: Cleanliness
Rooms were clean but hallways and other areas need attention. Most of staffs were not very friendly, however housekeeping personnel's were fantastic.
Stayed 3 nights in Sep 2025

2/10 Terrible

JITEN

Stayed 2 nights in Sep 2025