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4.4 out of 5

"very nice hotel great for the family we had lots of fun " More

By a verified traveller on Tue 28 Jan 2020

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Hotel Description

4-star spa hotel near Richmond Night Market

Near the airport

With a stay at this Richmond City Centre hotel, you'll be within half a mile (1 km) of Richmond Night Market and 3 miles (5 km) of Richmond Centre Mall. Aberdeen Centre and Main Street are also within 2 miles (3 km).

Casino, indoor pool

This smoke-free hotel features a casino, a full-service spa, and a marina. Traveling on business? Take advantage of the free WiFi in public areas, conference center, and valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 396 guestrooms also offer free WiFi and LCD TVs with cable channels. Other amenities include iPod docks, room service, and premium bedding. Weekly housekeeping is available.

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

1 King Bed (Hotel Tower- Sky Bridge to Casino)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom Marina View Suite (Casino Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 Bedroom Suite (Casino Tower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

River Rock Casino Resort ratings based on 26 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for River Rock Casino Resort

Everyone (18) Couples (1) Family (6)
5 out of 5

Posted by on 2 Jan. 2020

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5 out of 5
The amenities are great and the rooms are excellent. Totally enjoyed staying there and would definitely stay there again

Posted by on 16 Dec. 2019

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4 out of 5
Close to the airport, clean and comfortable. Standard rooms located in a different building. Limited food options for children under the age of 19

Posted by on 18 Aug. 2019

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2 out of 5
I paid for the marina view suite, but they gave me almost no view room , which was blocked by something . The only reason I chose this hotel is the marina view photo that attracted me. Very disappointed! Not worthy!

Posted by on 12 Jun. 2019

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Comment from Hotel Management

12 Jun. 2019 by Ann M., Manager

Thank you for your feedback.

4 out of 5

Posted by on 12 Feb. 2019

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5 out of 5
very nice hotel great for the family we had lots of fun

Posted by on 28 Jan. 2020

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2 out of 5
I requested that the toilet seat be secured and no one could get around to do that, a little disappointing. In addition the fire alarm went off at four in the morning which was not their fault but they had to repeat 10 to 15 times at the building was all clear afterwards. This happened between four and five in the morning not so easy to get back to sleep.

Posted by on 14 Oct. 2019

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4 out of 5
Little bit pricey but it’s ok. Close to everything.

Posted by on 25 Aug. 2019

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5 out of 5
Front desk is very accommodating with change in room type. Thanks

Posted by on 2 Aug. 2019

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Comment from Hotel Management

8 Aug. 2019 by Ann M., Manager

Wonderful comments to hear on our front desk team!

5 out of 5
Good stay for 1 night, happy for the complimentary upgrade to suite room

Posted by on 19 Jul. 2019

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About the River Rock Casino Resort

Location 8811 River Road, Richmond, BC V6X 3P8

Property Features

River Rock Casino Resort offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 13000 square feet (1208 square meters) and includes a conference center. A casino, a spa tub, and a 24-hour fitness center are also featured at the business-friendly River Rock Casino Resort. Self parking is free. This 4-star Richmond hotel is smoke free.

  • 396 guestrooms or units
  • 11 levels
  • 2 buildings
  • 3 dining venues
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Vancouver Intl. Airport (YVR) (4.6 km / 2.8 mi)
  • Metro station: Bridgeport Station (0.1 km / 0.1 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided weekly.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (weekly)
  • Newspapers (free)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Tramonto - This restaurant serves dinner only.

The Buffet - This restaurant serves breakfast, brunch, lunch, and dinner.

Curve - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Starbucks - This café serves breakfast, lunch, and light fare.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Spa Services

  • Mud bath in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note: Tower Rooms are located in the South Tower across from main resort.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast and lunch.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 11.60 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 19.95 per person (approximately)
  • Valet parking fee: CAD 21 per night
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel River Rock
  • Hotel River Rock Richmond
  • River Rock Hotel
  • River Rock Richmond
  • Rock River Hotel
  • River Rock Casino Resort Richmond
  • River Rock Casino Richmond
  • River Rock Casino
  • River Rock Hotel Richmond
  • The Hotel at River Rock
  • River Rock Casino Resort Hotel
  • River Rock Casino Resort Richmond
  • River Rock Casino Resort Hotel Richmond
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.