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River Rock Casino Resort

4.0 star property
4-star luxury resort near McArthurGlen Designer Outlet, connected to a rail/subway station

Choose dates to view prices

Photo gallery for River Rock Casino Resort

5 restaurants, breakfast served
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area
Front of property
Indoor pool
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Richmond Night Market
    ‪6 min walk‬
  • McArthurGlen Designer Outlet
    ‪2 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪16 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the area

Richmond

Heart of Richmond.With a stay at this Richmond City Centre resort, you'll be within 2 miles (3 km) of McArthurGlen Designer Outlet and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Robson Street.
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What's nearby

  • Richmond Night Market - 6 min walk - 0.5 km
  • McArthurGlen Designer Outlet - 2 min drive - 2.3 km
  • BC Place Stadium - 15 min drive - 10.5 km
  • Rogers Arena - 15 min drive - 10.2 km
  • Canada Place Cruise Ship Terminal - 16 min drive - 12.1 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

4-star luxury resort near McArthurGlen Designer Outlet, connected to a rail/subway station
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

A casino, an indoor pool, and a hot tub are also featured at the luxury River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 5 dining venues
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks, desk chairs, and phones. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 1,100 slot machines
  • 75 gaming tables
  • Casino (75,000 square feet of space)
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.19 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 105 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4644 out of 9166 reviews
Rating 8 - Good. 2423 out of 9166 reviews
Rating 6 - Okay. 1176 out of 9166 reviews
Rating 4 - Poor. 548 out of 9166 reviews
Rating 2 - Terrible. 375 out of 9166 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We spent 3 nights, had a great stay; housekeeping staff are outstanding.
Stayed 3 nights in May 2025

10/10 Excellent

Preston

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Geoff

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Stayed 1 night in May 2025

8/10 Good

Yinan, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect except elevator waiting time is too long
Stayed 1 night in Mar 2025

4/10 Poor

Megan, PORT ORCHARD

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Check-in was ridiculous. Check-in opens at 4pm, we got in line at 4:05. There were only 2 people checking people in and 2 unused check-in computers. A third person finally showed up at 4:35. It took us 35 minutes to get to the front of the line. Totally unacceptable when they know many people will be checking in at that time.
Stayed 1 night in Mar 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Busy (spring break) with a good family vibe.
Stayed 2 nights in Mar 2025

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walk in shower needs bar and lower second shower head service great.
Stayed 1 night in Mar 2025

10/10 Excellent

gurjit

Stayed 3 nights in Mar 2025

8/10 Good

Nikki

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Cebo

Stayed 1 night in Feb 2025

6/10 Okay

virginia

Travelled with family

overrated.

couldn't figure out how to work the tv, there was no channel guide that i could find. no biggie. however when i called the front desk to find out they never answered. i called for over half hour from the phone in the room. then i called using my cell phone, it rang 20 times and hung up. called Maintenance thought they might know but no answer. very dusty room, albeit spacious and nice furnishings. pool was difficult to find, so instead of using the cross bridge we went out soaking wet after the pool and crossed the street and froze. pool water was dirty.
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tv’s outdated

The tv in the room(tower hotel) was old, my kids tried to play with the PS5 but the tv didn’t have HDMI ports at all.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Gieon, Surrey

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. The prices in the restaurant are overpriced in my opinion, but the staff are great!
Stayed 1 night in Mar 2025

4/10 Poor

Tyson

Stayed 2 nights in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness
Clean and convenient to catch the early flight
Stayed 1 night in Mar 2025

8/10 Good

Nichola

Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had a puddle on the carpet, they tried to clean it up but it was still very wet. The manager moved us to another room with a dry floor. The property is getting old, the planes fly overhead constantly but they are not really a bother.
Stayed 2 nights in Mar 2025

8/10 Good

oliviasoping is

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Dianna, Duncan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a quiet room and it was clear that all around me were three families split up in different rooms going to visit, knock on doors, slam doors, non stop all night. I asked to not be near kids or people. The hotel should have put me on another level. It wasn't that busy.
Stayed 1 night in Mar 2025