River Rock Casino Resort

4.0 star property
4-star spa resort near Richmond Night Market

Choose dates to view prices

Photo gallery for River Rock Casino Resort

Front of property - evening/night
Terrace/patio
1 King Bed (Hotel Tower- Sky Bridge to Casino) | Living area
Lounge
3 restaurants, breakfast served

Reviews

8.2

Very good

Popular amenities

  • Hot tub
    Hot tubHot tub
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Pool
    PoolPool
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Popular LocationGreat Canadian Casino4 min walk
  • Popular LocationRichmond Night Market7 min walk
  • Popular LocationMcArthurGlen Designer Outlet5 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)8 min drive

Similar properties

About the area

Richmond

Richmond City Centre stay.Within a 10-minute walk of this Richmond City Centre resort, you'll find Richmond Night Market and Great Canadian Casino. Aberdeen Centre and McArthurGlen Designer Outlet are also within 2 miles (3 km).

What's nearby

  • Great Canadian Casino - 4 min walk
  • Richmond Night Market - 7 min walk
  • Aberdeen Centre - 2 min drive
  • Lansdowne Centre - 3 min drive
  • McArthurGlen Designer Outlet - 5 min drive

Getting around

  • Bridgeport Station - 2 min walk
  • Vancouver Waterfront Station - 29 min drive
  • Vancouver Intl. Airport (YVR) - 8 min drive

Restaurants

  • ‪Costco Business Center - ‬7 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Ginger Indian Cuisine - ‬10 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Subway - ‬8 min walk

About this property

River Rock Casino Resort

4-star spa resort near Richmond Night Market
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a spa tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Waterslide

Parking and transportation

  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 22.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2649 out of 5685 reviews" "
Rating 8 - Good. 1571 out of 5685 reviews" "
Rating 6 - Okay. 779 out of 5685 reviews" "
Rating 4 - Poor. 417 out of 5685 reviews" "
Rating 2 - Terrible. 269 out of 5685 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robin, Jensen Beach

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Deborah O.

Liked: Amenities
The checking process was horrible. The guy who tried to check us in had no idea what he was doing. Then Armand, the night manager stepped in and took good care of us!
Stayed 1 night in Jun 2024

10/10 Excellent

VIRGINIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear kids in the room on one side of us and a dog barking on the other. Other then that great hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Todd

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem of a casino resort! From the moment I arrived, I was greeted with top-notch service and luxurious amenities. The variety of games kept me entertained for hours, and the dining options were exquisite. The rooms were spacious and elegantly furnished, providing a perfect retreat after a night of excitement. Whether you're a high roller or just looking for a weekend getaway, this resort has it all. Five stars without a doubt!"
Stayed 4 nights in Apr 2024

6/10 Okay

Rachel

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport
Stayed 1 night in Apr 2024

10/10 Excellent

Micayla

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Really great customer service.
Stayed 2 nights in Apr 2024

8/10 Good

SIN YU

Stayed 1 night in Apr 2024

10/10 Excellent

Thelma

Great hotel
Stayed 3 nights in Apr 2024

6/10 Okay

Brian and Candace

Travelled with family
Disliked: Cleanliness
At check in there was one person at the front desk and a long line up. The room was clean but the hall carpet was filthy.
Stayed 1 night in Apr 2024

6/10 Okay

Philip

Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff & service! Extremely clean & comfortable!
Stayed 1 night in Mar 2024

10/10 Excellent

David, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities
Fine
Stayed 1 night in Apr 2024

4/10 Poor

Jeff

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Your reception desk was professional and courteous however the room lacked cleanliness. This is not a situation where the housekeeping should be reprimanded as the room itself had an overall cleanliness but there was mold spots in the shower. It needs to be regrouted and a deep clean. I would not recommend any of my clients to stay here until the rooms are repaired.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Stayed 1 night in Apr 2024

4/10 Poor

Thythy

Disliked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and friendly. Room is comfortable and quiet.
Stayed 1 night in Apr 2024

8/10 Good

Ngai Ying

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Apr 2024

4/10 Poor

Tanya

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was in fair condition. Paid waaaay too much for no view and older room. The casino bar area to get a drink was ridiculous. Definitely had higher expectations for this place.
Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looked amazing !!!
Stayed 1 night in Apr 2024