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4.3 out of 5

"Very comfortable, modern hotel. Only complaint is that I didn't realize from the website that the shuttle to the airport was inactive. Jaw sort of d ... " More

By a verified traveller on Sat 25 Sep 2021

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Hotel Description

4-star eco-friendly hotel near Richmond Night Market

Richmond City Centre stay

Within a 15-minute walk of this Richmond City Centre hotel, you'll find Richmond Night Market and Great Canadian Casino. Richmond Olympic Oval and Richmond Centre Mall are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a gym on site, and laundry facilities and concierge services are also offered.

Traditional Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $333* Per night/room 24 Jul. - 25 Jul.

Traditional Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Westin Wall Centre, Vancouver Airport ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Wall Centre, Vancouver Airport

Everyone (8) Couples (4) Business (1) Family (2)
3 out of 5
Rooms were very nice and clean. Bathroom amenities very nice. Didn’t like the restaurant at all. Very cold in look and atmosphere. Bar consisted of 6 chairs in restaurant. Went off property for dinner.

Posted by , from Surrey bc on 24 Feb. 2019

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Comment from Hotel Management

25 Feb. 2019 by Guest Relations Manager

Dear Christine, thank you for taking the time to comment on your recent experience at the Wall Centre. It has been a pleasure to have you stay with us and we are disappointed to read that you were not entirely satisfied with the quality and service provided in our apron restaurant and lounge. Please rest assured that we have advised our food & beverage management in order to make any adjustments regarding a welcoming atmosphere for our guests moving forward. Thank you for bringing this to our attention. Wall Centre Hotels.

4 out of 5
Very comfortable, modern hotel. Only complaint is that I didn't realize from the website that the shuttle to the airport was inactive. Jaw sort of dropped when I called from the airport and heard, standing by the shuttle area, that there was no shuttle. Taxi was $20. Fortunately the Westin then picked up the bill for the taxi but yet more dragging suitcases through the airport.

Posted by on 25 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Reservations

Thank you for your kind feedback. We have reflected your comment to our management team.

5 out of 5
Everything was fine

Posted by , from Abrams on 23 Sep. 2021

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Comment from Hotel Management

26 Sep. 2021 by Reservations

Thank you for your kind feedback. We look forward to having you again.

5 out of 5
Shower was excellent. Could have used more toiletries

Posted by on 22 Sep. 2021

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Comment from Hotel Management

22 Sep. 2021 by Westin Wall Centre Team

Thank you for your kind feedback. We look forward to having you again.

4 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Wall Centre Team

Dear Anonymous, Thank you for your kind feedback. We look forward to your next stay.

5 out of 5

Posted by on 16 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by Kim Arychuk

Thank you for taking the time to rate your stay at the Wall Centre. We are glad to hear you enjoyed your experience and hope to see you again soon!

5 out of 5

Posted by on 3 Jan. 2020

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Comment from Hotel Management

3 Jan. 2020 by Kim Arychuk

Thank you for taking the time to rate your stay at the Wall Centre. We are happy to hear that you had a pleasant experience and hope to see you again soon!

5 out of 5

Posted by on 27 Dec. 2019

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Comment from Hotel Management

28 Dec. 2019 by Cassandra Glode

Dear Guest, Thank you so much for taking the time to rate your stay at the Wall Centre. We are so glad to hear you enjoyed the hotel! We hope to see you again soon.

5 out of 5

Posted by on 21 Oct. 2019

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Comment from Hotel Management

21 Oct. 2019 by Wall Centre Team

Dear Anonymous, Thank you for choosing to stay with us and taking the time to provide your honest feedback. We look forward to serving you again in the future.

3 out of 5
The room was great the food was good the rest staff was great but the check in person was not good not very helpful

Posted by on 26 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Wall Centre Team

Hello Anonymous, Thank you for your honest feedback. We are happy to hear that you enjoyed the food and the staff and regret to hear that you did not find the agent who checked you in very helpful. We will continue to work hard to ensure the entire team are consistently providing great service to all our valued guests. We look forward to having the opportunity to serve you again in the near future.

About the The Westin Wall Centre, Vancouver Airport

Location 3099 Corvette Way, Richmond, BC V6X4K3

Property Features

The Westin Wall Centre, Vancouver Airport offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8029 square feet (746 square meters) and includes conference space. The eco-friendly The Westin Wall Centre, Vancouver Airport also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 188 guestrooms or units
  • 14 levels
  • 8029 sq ft of conference space
  • 746 sq m of conference space
  • Built in 2009
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge) , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Westin Wall Centre, Vancouver Airport offers 188 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • Pillowtop beds
  • Deep soaking tub
  • IPod dock
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

The Apron - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), Safe Travels (WTTC - Global), and COVID-19 Guidelines (WHO).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 16 per person (approximately)
  • Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
  • Self parking fee: CAD 26.68 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Wall
  • Westin Wall Centre Vancouver Airport
  • Westin Wall Hotel
  • Westin Wall Hotel Vancouver Centre Airport
  • Westin Wall Centre Vancouver Airport Hotel Richmond
  • Westin Wall Centre Vancouver Airport Hotel
  • The Westin Wall Centre, Vancouver Airport Hotel
  • The Westin Wall Centre, Vancouver Airport Richmond
  • The Westin Wall Centre, Vancouver Airport Hotel Richmond

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.