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4.2 out of 5

"Chose this hotel because of the complimentary airport shuttle. We arrived in the city around 10 pm after a delayed flight. With one phone call we had ... " More

By a verified traveller on Sun 02 Jul 2017

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Hotel Description

4-star eco-friendly hotel near Richmond Night Market

Heart of Richmond

Your stay at this Richmond City Centre hotel places you within 2 miles (3 km) of Richmond Night Market and Richmond Centre Mall. Also, Aberdeen Centre is within half a mile (1 km) and Richmond Olympic Oval is within 2 miles (3 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 12 conference rooms, business center, and free airport shuttle. Enjoy the spa tub and perks like free self parking and free WiFi.

Free WiFi, comfy beds

The 200 soundproofed guestrooms offer free WiFi and comfy beds. LCD TVs come with digital channels, and other amenities include 24-hour room service and premium bedding.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$170* Per night/room 13 Dec. - 14 Dec.

Business Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Radisson Hotel Vancouver Airport ratings based on 24 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Radisson Hotel Vancouver Airport

Everyone (10) Business (2) Family (3)
5 out of 5

Posted by on 20 Apr. 2019

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5 out of 5

Posted by on 4 Aug. 2019

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1 out of 5

Most unpleasant/disgusting experience

Pros: proximity to airport
Cons: More detailed inspection of the room when cleaning. The mattress was so soaked it should not have been missed.
Our stay at the Radisson Hotel Vancouver Airport was the most discussing experience we have ever had at a hotel. After arriving around midnight after a very long day in Whistler - all we wanted to do was shower and get a few good hours of sleep before an early 7am flight the next day. After getting to the room and showering, my spouse and I got into bed. After about 30 seconds, my spouse jumped up out of the bed horrified at feeling something wet. Upon further inspection we realized the bed was soaked in urine. Appalled, I immediately contacted the front desk asking for a manager and insisted a staff member come up and see what we were dealing with. The attendant brought another set of sheets to replace on the bed for us. REALLY???? You have a mattress soaked in Urine and your solution is to change the sheets? That was pointless and we asked for another room. We were told there were no other rooms available. At that moment we didn't want to stay at the hotel any longer so we decided to have the hotel simply take us to the airport around 2:00 am and took our chances with trying to get a couple minutes of sleep sitting in the airport, which I figure we calculated about 3 minutes of sleep between the two of us that night. I immediately requested to not be charged for the room and was told that would probably be taken care of but I would need to call the manager of the hotel on Monday to verify. The room was reimbursed as well as our cab fare to the hotel.

Posted by on 25 Jul. 2016

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Comment from Hotel Management

by Garrett

Thank you for sharing your experience and for reaching out to speak with us during and after your stay with us. We are very sorry to learn of what happened and we have taken the time to investigate the matter. We do agree, for some reason, the mattress was wet, but it was not from urine. We found there was no stain and no odor on either the mattress, or the mattress pad. This is not consistent with someone that may have wet the bed. None the less, we should have caught this earlier in the day prior to your arrival. It has proven to be a good learning experience for our team and we know that even though this happens very infrequently, this will be caught in the future. Sincerely, Garrett Ralston Front Office Manager

About the Radisson Hotel Vancouver Airport

Location 8181 Cambie Rd, Richmond, BC V6X3X9

Property Features

Radisson Hotel Vancouver Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 16000 square feet (1486 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Radisson Hotel Vancouver Airport. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 4-star Richmond hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 12 levels
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1994
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (5.1 km / 3.2 mi)
  • Metro station: Aberdeen Station (0.3 km / 0.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Radisson Hotel Vancouver Airport offers 200 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Mozza - Onsite restaurant. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

This property offers airport shuttle pickup service on request once guests have collected their luggage. Guests must contact the property using an airport courtesy phone to schedule pickup from a designated airport location. Airport volunteers are available for assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 21.50 for adults and CAD 15.50 for children (approximately)
  • Extended parking fee: CAD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Radisson Hotel Vancouver Airport
  • Radisson Vancouver Airport
  • Radisson President Hotel Vancouver Airport
  • Radisson Richmond
  • Richmond Radisson
  • Radisson Richmond
  • Richmond Radisson
  • Radisson Hotel Vancouver Airport Hotel
  • Radisson Hotel Vancouver Airport Richmond
  • Radisson President Hotel Vancouver Airport
  • Radisson Hotel Vancouver Airport Hotel Richmond

You should know

  • Pool access available from 5:30 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.