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"The hotel overall is excellent--although some of the rooms (especially bathrooms) and the elevators could certainly use a remodel. Concierge staff is
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At this Coal Harbour hotel, you'll be well placed to visit Vancouver Convention Centre and Canada Place, both steps away. Robson Street and Granville Street are also within half a mile (1 km).
Award-winning
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-in, and valet parking. Enjoy the health club and conveniences like a 24-hour front desk and laundry facilities.
Comfy beds, WiFi
The 489 soundproofed guestrooms offer WiFi and comfy beds. Flat-screen TVs come with satellite channels, and other amenities include wired Internet and 24-hour room service.
Fairmont Waterfront ratings based on 18 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Fairmont Waterfront
Everyone (7)Couples (1)Family (3)
5 out of 5
Posted by a verified traveller on 4 Dec. 2019
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Comment from Hotel Management
5 Dec. 2019
by Aurelie Stoeckel
Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay!
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
It is in the perfect location, has very helpful and friendly staff, and the hotel is beautiful and unique!
Posted by a verified traveller on 30 Sep. 2019
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Comment from Hotel Management
30 Sep. 2019
by Bob
Thank You for taking time to review Your stay. We are very glad to hear it met Your expectations!
5 out of 5
Greqt location along the waterfront. Attentive staff
Posted by a verified traveller on 31 Aug. 2019
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Comment from Hotel Management
3 Sep. 2019
by Aurelie Stoeckel
Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront. We take great pride in our excellent location, in the heart of downtown Vancouver. I'm delighted that you were able to take advantage of it during your stay.
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
Very close to cruise terminal. Next door. The Hotel even took your luggage over their for you. Would recomend Hotel to anyone.
Posted by a verified traveller on 26 Aug. 2019
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Comment from Hotel Management
26 Aug. 2019
by Ken Flores
Thank you for taking the time to share such a great review and for your high recommendation to others. I am so pleased that you could experience the convenience of our luggage transfer service to the cruise terminal.
We hope you will return soon for another visit!
Sincerely,
Ken Flores
General Manager
4 out of 5
Near cruise ship docks, public transportation, restaurants, very vibrant location.
Posted by a verified traveller on 15 Aug. 2019
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Comment from Hotel Management
16 Aug. 2019
by Aurelie Stoeckel
Thank you for your compliments on our prime downtown location! We are glad you enjoyed it.
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
It was very convenient, hotel
and room was very clean.
Staff was very professional, friendly and helpful
Posted by a verified traveller on 31 Jul. 2019
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Comment from Hotel Management
1 Aug. 2019
by Aurelie Stoeckel
Thank you for letting us know how much you enjoyed your recent stay at Fairmont Waterfront!
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
Easy access from cruise ship. Clean and comfortable rooms. Concierge helpful
Posted by a verified traveller on 4 Jul. 2019
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Comment from Hotel Management
5 Jul. 2019
by Aurelie Stoeckel
Thank you for your 5-stars rating! I am very pleased to know that we were able to provide you with an excellent post-cruise stay and that you appreciated our prime location, right across the cruise ship terminal.
We hope you are planning another trip to Vancouver and we can be your hotel of choice once again!
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
Proximity to the port; staff’s helpfulness great time there
Posted by a verified traveller on 11 May 2019
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Comment from Hotel Management
13 May 2019
by Aurelie Stoeckel
Thank you very much for this wonderful review and we hope to have another opportunity to provide you with an amazing stay!
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
5 out of 5
The room was impeccable beautiful and comfortable. The staff was nothing less than attentive.
Posted by a verified traveller on 3 Jan. 2019
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Comment from Hotel Management
10 Jan. 2019
by Aurelie Stoeckel
My sincere thanks for your great feedback and accolades for our staff!
Sincerely,
Aurelie Stoeckel
Guest Experience Manager
4 out of 5
Terrific Hotel w/One Caveat
Pros:Good/pleasant hotel staff, great concierge staff, great views, ARC restaurant.
Cons:Bathrooms need complete overhaul (including ditch the tubs and put in modern showers); elevators, general room condition.
Location:Great location; lots of things are close and easy to het to.
The hotel overall is excellent--although some of the rooms (especially bathrooms) and the elevators could certainly use a remodel. Concierge staff is fabulous. Restaurant is pleasant. We stayed twice--at both ends of a week on the Rocky Mountaineer. The first weekend was made up of two reservations--both at the same price point (I won't bore you with why). A week before our stay I called the hotel and requested the two reservations be treated as one--so we would not have to change rooms, etc. The woman I spoke said it was all taken care of. When we checked in, however, (at 1 in the morning), they acted like they knew nothing about my call or the resolution that was arranged. Although we ended up in a nice harbor/Stanley Park view room, it took longer than necessary, and they failed to deliver to us an important letter from Rocky Mountaineer until it was too late. When I complained to a desk clerk about the internal missed communication, he merely apologized and that was it. When I complained to an obviously more experienced clerk at checkout, he was gracious enough to offer to comp our breakfast and minibar charge. We certainly appreciated that gesture. The weekend after the train trip was flawless--great harbor view room and impeccable service.
Posted by Bill, from San Antonio, TX on 7 Aug. 2018
After a day on the slopes, enjoy a swim in the outdoor swimming pool or use the hotel's other facilities, including a health club and a steam room. Fairmont Waterfront helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant, there's a coffee shop/café on site. A computer station is on site and WiFi is available in public spaces for a fee. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.
489 guestrooms or units
23 levels
Built in 1991
Dining venue
Bar or lounge
Coffee shop
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Ski equipment storage
Business center (24 hours)
1 conference room
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
WiFi (surcharge)
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.4 km / 8.9 mi)
Train station: Vancouver Waterfront Station (0.4 km / 0.2 mi)
Metro station: Waterfront Metro Station (0.4 km / 0.3 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Fairmont Waterfront offers 489 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 47-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
Minibar
In-room dining (24 hours)
Flat-screen television
Satellite channels
Movies for purchase
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Laptop safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
ARC - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
ARC Bar - This bar specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.
Spa Services
Massages
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Free cribs (infant beds)!
Pets
Pets: CAD 25 per accommodation, per night
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Service animals exempt from fees/restrictions
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: CAD 35 per person (approximately)
Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
Fee for wireless Internet in public areas: CAD 13.95 per 24-hour period (rates may vary)
Self parking fee: CAD 56 per night (in/out privileges)
Valet parking fee: CAD 56 per night (in/out privileges)
Pet fee: CAD 25 per accommodation, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Fairmont Waterfront
Fairmont Waterfront Hotel
Fairmont Waterfront Hotel Vancouver
Fairmont Waterfront Vancouver
Waterfront Fairmont
Fairmont Waterfront Hotel
Hotel Fairmont Waterfront Vancouver
Hotel Fairmont Waterfront
Fairmont Waterfront Hotel Vancouver
Fairmont Waterfront Vancouver
Vancouver Fairmont Waterfront Hotel
The Fairmont Waterfront
Fairmont Waterfront Hotel
Fairmont Waterfront Vancouver
Fairmont Waterfront Hotel Vancouver
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fairmont Waterfront is listed in the 2012 Condé Nast Traveler Top 100 List.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
