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"enjoyed seeing the trees, the space outlay and bed comfortable " More

By a verified traveller on Sat 28 Sep 2019

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Hotel Description

3-star eco-friendly hotel near Holland Park

In Surrey

A stay at this Guildford hotel places you within half a mile (1 km) of Guilford Town Centre and 3 miles (5 km) of Holland Park. Also, Central City Shopping Centre is within 3 miles (5 km) and Guildford Golf and Country Club is within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. A lobby fireplace, dry cleaning, and luggage storage are also on offer.

Fireplaces, free WiFi

Boasting fireplaces, the 88 guestrooms also offer free WiFi and kitchens. Other amenities include washers/dryers, balconies, and LCD TVs with cable channels.

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$100* Per night/room 11 Dec. - 12 Dec.

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Suites Surrey-Guildford ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sandman Suites Surrey-Guildford

Everyone (2) Family (3)
2 out of 5
Internet was slow and intermittent such that i had to use my own cellular oackage. Water out of the kitchen faucet was murky/ milky and they could not fix it. Limited and poor tv channels list.

Posted by on 16 Feb. 2019

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Comment from Hotel Management

20 Feb. 2019 by GM Sandman Guildford

Hi Karim, Thank you for your feedback. I sincerely apologize for your past stay with us. We are in the middle of upgrading our internet services to a higher grade and it is being tested everyday. As per the water, we will definitely look into the matter and rectify it as soon as possible. Also for the tv channels, we have a channel lineup provided by our service provider. We will look into this matter and do our level best to resolve this matter as best as we can. Regards,

5 out of 5
enjoyed seeing the trees, the space outlay and bed comfortable

Posted by on 28 Sep. 2019

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Comment from Hotel Management

9 Oct. 2019 by Donna Atanacio - Manager

Thank you for your review and we are glad that we have met your expectations on location and quality. We hope to welcome you back here at The Sandman Suites Surrey-Guildford and just let us know should there'll be anything else we can do to make your stay more enjoyable..

5 out of 5

Fabulous view suite with all comforts of home.

To arrive and do my laundry in suite, relief. Walk across the st the best mall available. Bought healthy food kitchen fully complete. Cleanest suite beyond belief. The brunch was fabulous, people drove from far just for that. The food was fabulous, when ordering room service they catered to my food needs, yahoo as this s loom happens. I would never stay anywhere else. The fireplace was cozy and warm at night. I might add I don't even have a dishwasher, thank you sandman for letting me stay healthy happy and safe. Yes the locked covered safe parade below for guests only was perfect for a lady on the run. The front desk clerk checked on me when I left medication in car at 3 AM, making sure I was well and in my room. It's dusted snow and this may look like a Thomas Kincaid painting, but it's at 8 AM from my room.

Posted by , from SanFransisco on 9 Feb. 2017

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5 out of 5

Favorite Hotel!

I come to Surrey pretty often, and whenever there's a room available at the Sandman, I'll always try to get a room here! The staff is extra friendly and helpful and they never hesitate to help you with any questions or concerns that you may have. My check-ins are always quick, hassle-free, and are always accompanied by smiling faces. House-keeping is also very friendly! I forgot to put up my DND sign one day, and I came to the door to tell the lady that I forgot to put up my sign and that I actually didn't need house-keeping that day. She proceeded to ask me if there was anything I needed anyway, like towels or coffee, as opposed to just saying "ok" and walking away. I really appreciate things like that. Definitely a great hotel. If you want a great, comfortable stay with amazing staff, then definitely stay here!

Posted by , from California on 25 Oct. 2016

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2 out of 5

unpleasant

I didn't know the master room doesn't have A/C at all, only 1 window unit in the living room so I have to turn off A/C and open the windows in both rooms for fresh air at night (gone all day only use hotel room for sleeping but unfortunately no a/c in master room!!!). Also hotel is not on a major street (151st is very small one), I made U turn on 152nd at green light and was immediately stopped by a police because NO U TURN permitted in Canada except  at some  designated intersections (that what the policeman told me). Amazing that there's no prohibit U Turn sign at all. Luckily  he's just warning, not giving me a ticket yet. Have to ask the hotel clerk to find the correct way for hotel entrance!!!!! Not a good exerience

Posted by , from Houston, TX on 13 Jul. 2013

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About the Sandman Suites Surrey-Guildford

Location 10608 151A St, Surrey, BC V3R1J8

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. The eco-friendly Sandman Suites Surrey-Guildford also features multilingual staff, a fireplace in the lobby, and laundry facilities. Self parking is free. This 3-star Surrey hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 12 levels
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vancouver Intl. Airport (YVR) (39.5 km / 24.5 mi)
  • Parking: Free self parking

Room Amenities

Sandman Suites Surrey-Guildford offers 88 accommodations with fireplaces and washers/dryers. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Surrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Fireplace
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 20 per pet, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Suites Hotel Surrey-Guildford
  • Sandman Suites Surrey-Guildford
  • Sandman Surrey-Guildford
  • Sandman Hotel Guildford
  • Sandman Hotel Surrey
  • Sandman Suites Surrey-Guildford Hotel Surrey
  • Sandman Suites Surrey-Guildford Hotel
  • Sandman Suites Surrey-Guildford Hotel
  • Sandman Suites Surrey-Guildford Surrey
  • Sandman Suites Surrey-Guildford Hotel Surrey

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.