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Civic Hotel Autograph Collection

4.0 star property
4-star hotel in City Centre

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Photo gallery for Civic Hotel Autograph Collection

Breakfast, lunch and dinner served
Outdoor pool
Reception
Room, 1 King Bed, Corner
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
13475 Central Avenue, Surrey, BC, V3T 0K2
  • Place, Central City Shopping Centre
    ‪3 min walk‬
  • Place, Holland Park
    ‪6 min walk‬
  • Place, Green Timbers Urban Forest
    ‪17 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.2 out of 10
Wonderful
(31 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed

Room, 1 Single Bed

Room, 1 Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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About the area

Surrey

Central Surrey getaway .Within a 10-minute walk of this City Centre hotel, you'll find Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km).

What's nearby

  • Central City Shopping Centre - 3 min walk - 0.3 km
  • Holland Park - 6 min walk - 0.5 km
  • Green Timbers Urban Forest - 17 min walk - 1.5 km
  • Canada Place - 30 min drive - 34.0 km
  • Canada Place Cruise Ship Terminal - 30 min drive - 34.0 km

Getting around

  • Surrey Central Station - 3 min walk
  • Coquitlam Central Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 41 min drive

Restaurants

  • ‪Nemesis Coffee ( The Pavilion ) - ‬5 min walk
  • ‪Potemia - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Mala King Hot Pot - ‬2 min walk
  • ‪City Centre Library - ‬2 min walk

About this property

Civic Hotel Autograph Collection

4-star hotel in City Centre
Civic Hotel Autograph Collection offers its guests an outdoor pool and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 8 meeting rooms are available. Event space at this hotel measures 7978 square feet (741 square meters) and includes a conference center. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Civic Hotel Autograph Collection. For a fee, parking is available.

This 4-star Surrey hotel is smoke free.

  • 144 guestrooms or units
  • 21 levels
  • 7978 sq ft of conference space
  • 741 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 20.32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 12 to 25 for adults and CAD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 25 for adults, and CAD 12 to 25 for children
  • Self parking fee: CAD 20.32 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Civic Hotel Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 190 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great customer service!
Stayed 4 nights in Nov 2025

2/10 Terrible

sanbir

Stayed 1 night in Nov 2025

10/10 Excellent

Damanjit

Stayed 1 night in Nov 2025

10/10 Excellent

Sergey

Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

6/10 Okay

Ahmed, Woodinville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good, clean place, nice facilities in the room and restaurant, but no one at the entrance to guide to the parking which is way down in the basement, and noise from the train station below came through even on the 12 th floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Dharamjit

Stayed 1 night in Nov 2025

10/10 Excellent

Mandeep, Fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Yekaterina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay to celebrate both my and my husbands birthdays. We were looking for a quiet weekend with good food and a good view. This hotel did not disappoint. We stayed on the 18th floor in a corner room and the views were spectacular day and night. We also loved the restaurant downstairs, the Dominion. We ended up eating dinner there every night. The hot tub and pool area was very clean and relaxing. We enjoyed the hot tub but thought the lap pool was a few degrees too cold for November night. The parking garage that the hotel provides is very safe and easily accessible with a short elevator ride. Overall, we enjoyed our stay and would recommend.
Coffee shop in the building
Stayed 3 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Karnveer

Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2025

8/10 Good

Juswinder

Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great Love staying there Even the restaurant staff were awesome
Stayed 2 nights in Nov 2025

8/10 Good

Gonzalo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a short stay if you bend to be in Surrey
Stayed 2 nights in Oct 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such a delight! I was so impressed. Quick check-in, beautiful rooms that are clean, modern yet cozey and awesome staff. We stayed 2 nights and had both breakfast and dinner at Dominion restaurant in the hotel lobby. Great service, chill vibe and incredible menu. I really was blown away by this wonderful hotel - in Surrey of all places!! I was just so impressed! Bravo, kudos, well done! It really was one of my best hotel stays and I have stayed in a lot of hotels. You far exceeded my expectations. We will be back!
Stayed 2 nights in Nov 2025

6/10 Okay

Varun

Liked: Cleanliness, staff & service
The first night we stayed was really good room so we booked for the following night also. The second night, the room was totally different and average grade.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2025

10/10 Excellent

Nigat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction
Stayed 2 nights in Nov 2025

6/10 Okay

Jhon

Stayed 1 night in Oct 2025

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff made for an exceptional experience!
Stayed 1 night in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, amenities
Was an amazing experience
Stayed 1 night in Oct 2025

10/10 Excellent

Amritpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, I like corner room very much on 14th floor ,it shows two side view of city downtown
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Teila

Stayed 1 night in Oct 2025