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The Sutton Place Hotel Vancouver

4.5 star property
4.5-star luxury hotel near Vancouver Waterfront

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Daily full breakfast for a fee
Indoor pool, open 6:30 AM to 10:00 PM, sun loungers
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Place, Vancouver Art Gallery
    ‪1 min walk‬
  • Place, Granville Street
    ‪4 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪10 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(44 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(102 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

9.2 out of 10
Wonderful
(141 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

9.2 out of 10
Wonderful
(73 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

9.0 out of 10
Wonderful
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Vancouver

City center stay.A stay at this Downtown Vancouver hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Also, Vancouver Waterfront is within half a mile (1 km) and Canada Place Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Vancouver Art Gallery - 1 min walk - 0.2 km
  • Pacific Centre Shopping Mall - 3 min walk - 0.3 km
  • Granville Street - 4 min walk - 0.4 km
  • Canada Place Cruise Ship Terminal - 10 min walk - 0.9 km
  • Canada Place - 12 min walk - 1.0 km

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬2 min walk
  • Starbucks
  • ‪Earls - ‬3 min walk
  • Red Robin

About this property

The Sutton Place Hotel Vancouver

4.5-star luxury hotel near Vancouver Waterfront
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury The Sutton Place Hotel Vancouver. For a fee, parking is available.

This 4.5-star Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. The spa is equipped with a sauna. The spa is open select days.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (CAD 60 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2414 out of 3250 reviews
Rating 8 - Good. 529 out of 3250 reviews
Rating 6 - Okay. 170 out of 3250 reviews
Rating 4 - Poor. 78 out of 3250 reviews
Rating 2 - Terrible. 59 out of 3250 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, and in a great location
Stayed 1 night in Sep 2025

10/10 Excellent

Alexis, Boucherville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kholoud, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confident location staff were very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Sandie

Stayed 1 night in Oct 2025

10/10 Excellent

Jody

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with a charming vibe and centrally located
Stayed 1 night in Oct 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaley

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Aditi

Stayed 2 nights in Oct 2025

10/10 Excellent

CHARITO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive customer and manager service

There was an issue in our original room and I addressed the manager right away. He went exceedingly far and beyond to correct the issue. Our entire stay was very comfortable and the hotel is centrally located to everything that my friend and I wanted to go. Vancouver is a beautiful city to visit and I would definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel in a great location for shopping and attractions. Rooms are older and smaller so they have the standard reflection of use, but overall it was a lovely place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria Karla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good experience except water was not being refilled in the room
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Stayed 2 nights in Oct 2025

10/10 Excellent

Mandi

Stayed 1 night in Oct 2025

8/10 Good

Oladapo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amiable and friendly front end staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Dale

Stayed 5 nights in Jul 2025

10/10 Excellent

Tanya

Stayed 1 night in Oct 2025

10/10 Excellent

Anika

Stayed 4 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness
Spa was fantastic
Stayed 2 nights in Oct 2025

8/10 Good

Julianna

Travelled with family

Penny pinching

The fridge was ridiculous! It was like a vending machine. There was a warning sign Not to touch anything in it because you would be charged if you moved anything. We could not put anything in the fridge it was packed. I have never seen anything like this.
Stayed 3 nights in Oct 2025

8/10 Good

Wendy

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and pleasantly our room was upgraded. We enjoyed the VIP benefit of a a good discount and enjoyed dessert and drinks in the onsite restaurant.
Stayed 3 nights in Oct 2025

4/10 Poor

Leona Maria Ernestina

Travelled with partner
Disliked: Cleanliness, staff & service
The location is excellent and Manuel(s) were both knowledgeable about the area and made good recommendations. The front desk was not great. We requested a 1 hour late check out and it was refused the night before and the morning of. We were quite disappointed when Joyce at the front told us a chocolate bar (10$) would be charged. We explained we did not eat a chocolate bar and then quickly ran back to the room to take a photo of the untouched snacks. Front desk staff were robotic in their manners. Not genuine. The room was not too clean, especially for an OCD person. The sheets were never changed. This I know because of a stain on the side of the sheets. There were no hooks to hang your clothes or towel in the bathroom. It was broken off. Not all the outlets worked to charge our devices. Overall, it was ok because the location was great.
Stayed 2 nights in Sep 2025