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"Love this place and was pleasantly surprised with the set up. " More

By a verified traveller on Mon 01 Jul 2019

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Hotel Description

4.5-star luxury hotel near Robson Street

City center retreat

At this Downtown Vancouver hotel, you'll be well placed to visit Robson Street and Granville Street, both within a 5-minute walk. Vancouver Waterfront and St. Paul's Hospital are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. You'll appreciate the gym, bar/lounge, and laundry facilities.

Free wired Internet, kitchens

The soundproofed guestrooms offer free wired Internet and free newspapers. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Housekeeping is available on request.

Two Bedroom Sutton Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

One Bedroom Sutton Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

La Grande Residence Vancouver at The Sutton Place Hotel ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for La Grande Residence Vancouver at The Sutton Place Hotel

Everyone (3) Family (1)
5 out of 5

Posted by on 21 Jul. 2019

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5 out of 5
Love this place and was pleasantly surprised with the set up.

Posted by on 1 Jul. 2019

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3 out of 5

Burrard Street

Pros: * Staff * Location
Cons: NOISE!
Location: 30 min walk to waterfront station and then another 30 min. ride to airport. Easy and cheap transportation to and from airport. Everything is close.
Just a few notes about this hotel: 1. It is a 30 min. walk from Waterfront station, which isn't bad. 2. It is VERY LOUD at night. Was constantly woken up by sirens throughout the night. 3. Great location! 4. Movie theater and grocery store right across the street. 5. Overall, it was a great stay, however the noise would prevent me from staying here again. If you choose to stay here bring ear plugs!

Posted by , from Las VEGAS on 29 Jun. 2016

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2 out of 5

Good, once we were able to get in the room.

Pros: Location.
Cons: Check in times.
Room was not ready when we arrived. When you have limited time any delay takes away from your experience. Do not make promises you can not keep. Will not stay here again, although I am sure they could care less.

Posted by , from NC on 1 Sep. 2015

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About the La Grande Residence Vancouver at The Sutton Place Hotel

Location 855 Burrard St, Vancouver, BC V6Z2K7

Property Features

La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A fitness center, a sauna, and a terrace are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee. This 4.5-star Vancouver hotel is smoke free.

  • 164 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 1 sq ft of conference space
  • 0 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vancouver Waterfront Station (1.2 km / 0.7 mi)
  • Metro station: Burrard Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate living rooms. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Gerald Lounge - This cocktail bar serves light fare only.

Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

Spa Services

  • Sauna in spa
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 5:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 40 per pet, per stay
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 40 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Residence Sutton Place
  • Grande Residence Sutton Place Hotel
  • Grande Vancouver At The Sutton
  • Grande Residence Vancouver Sutton Place Hotel
  • Sutton Place Grande Residence Vancouver
  • Sutton Place Residence
  • Sutton Place Residence Vancouver
  • La Grande Residence Vancouver at The Sutton Place Hotel Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.