Pan Pacific Vancouver

4.5 star property
Eco-certified hotel with a spa, connected to the convention center in Vancouver
VIP Access

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Photo gallery for Pan Pacific Vancouver

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Lounge
3 restaurants, breakfast served
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Room service

Explore the area

View in a map
999 Canada Pl, Vancouver, BC, V6C3B5
  • Canada Place Cruise Ship Terminal
    ‪1 min walk‬
  • Canada Place
    ‪3 min walk‬
  • Vancouver Waterfront
    ‪3 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪21 min drive‬

Room options

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(156 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Harbor View

9.2 out of 10
Wonderful
(57 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Pacific Club, Deluxe Room, 1 King Bed , City View

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Pacific Club, Deluxe Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Premier Room, 2 Double Beds, Harbor View

9.6 out of 10
Exceptional
(52 reviews)
  • 42 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

Panoramic Room, Harbor View

9.0 out of 10
Wonderful
(12 reviews)
  • 49 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Harbor View

9.4 out of 10
Exceptional
(126 reviews)
  • 32 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, City View

9.2 out of 10
Wonderful
(208 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(4 reviews)
  • 82 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 4
  • 1 King Bed

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About the area

Vancouver

Heart of Vancouver.A stay at this Downtown Vancouver hotel places you steps from Canada Place Cruise Ship Terminal and a 5-minute walk from Canada Place. Vancouver Waterfront and Robson Street are also within half a mile (1 km).

What's nearby

  • Canada Place Cruise Ship Terminal - 1 min walk - 0.0 km
  • Vancouver Convention Centre - 3 min walk - 0.3 km
  • Canada Place - 3 min walk - 0.3 km
  • Vancouver Waterfront - 3 min walk - 0.3 km
  • BC Place Stadium - 16 min walk - 1.4 km

Getting around

  • Vancouver Waterfront Station - 5 min walk
  • Waterfront Metro Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 32 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪A&W Restaurant - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Mink Chocolate and Coffee - ‬3 min walk
  • ‪Botanist - ‬3 min walk

About this property

Pan Pacific Vancouver

Eco-certified hotel with a spa, connected to the convention center in Vancouver
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the eco-certified Pan Pacific Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 1986
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pan Pacific Vancouver offers 503 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (CAD 5.95 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CAD 5.95 per night)
  • WiFi in public areas is free for up to 2 hours per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limo/town car service
  • Self parking on site (CAD 58 per night; includes in/out privileges)
  • Valet parking on site (CAD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 52 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Handrails in stairways (33 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 52 per person
  • Fee for in-room wireless internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired internet: CAD 5.95 per night (rates may vary)
  • Fee for wired internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 58 per night (in/out privileges)
  • Valet parking fee: CAD 75 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Property is also known as

Pacific Pan
Pacific Vancouver
Pan Pacific Hotel
Pan Pacific Hotel Vancouver
Pan Pacific Vancouver
Pan Vancouver
Vancouver Pacific
Vancouver Pan Pacific
Pan Pacific Vancouver Hotel Vancouver
Pan Pacific Vancouver Hotel
Pan Pacific
Pan Pacific Vancouver Hotel
Pan Pacific Vancouver Vancouver
Pan Pacific Vancouver Hotel Vancouver

Pan Pacific Vancouver Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3688 out of 5026 reviews
Rating 8 - Good. 789 out of 5026 reviews
Rating 6 - Okay. 316 out of 5026 reviews
Rating 4 - Poor. 142 out of 5026 reviews
Rating 2 - Terrible. 91 out of 5026 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JANE, arlington heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay before the cruise. It's very expensive, so not great value. Easy to walk to restaurants.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at club room suite overlooking waterfront.
Stayed 1 night in Jul 2025

10/10 Excellent

gerrit peter

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

jonathan

Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and luxurious place
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been great if coffee was available in the lobby area.
Stayed 2 nights in May 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service
Nice location downtown and to cruise ship.
Stayed 1 night in Jun 2025

10/10 Excellent

Paolo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, cannot wait to return. Views from room were unbelievable.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service
Stayed 5 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay before a cruise. Spectacular views
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness
Very nice. Convenient to the cruise line.
Stayed 2 nights in May 2025

10/10 Excellent

Maximilian

Stayed 1 night in May 2025

10/10 Excellent

Nikki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities
Great location pre or post Alaska cruise. Fantastic views from a water view hi floor room! Got free upgrade from Expedia w fifty bucks spent credit. Room does need major freshening job. It’s very dated n past expired date
Stayed 2 nights in May 2025

10/10 Excellent

Laura, S Daytona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very unique and clean!
Stayed 1 night in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

6/10 Okay

Barb

Travelled with family
Liked: Staff & service
Was surprised how outdated and small my room was
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience for night before cruise
Stayed 1 night in May 2025

10/10 Excellent

Dittika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the service and cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Ryan

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Elizabeth

Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location downtown-close to lots of transportation and restaurants. Got checked right in after our cruise ended and really enjoyed the pool. Small beds, and flat pillows
Stayed 2 nights in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

DANIEL, CHEVY CHASE

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Excellent for cruises travelers. What I didn’t like is that I found the previous guests underwear and socks in the drawer of the nightstand
Stayed 1 night in May 2025