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4.1 out of 5

"The location of this hotel was great. Near public transportation. The breakfast was great! The ladies running it were simply the best and the food was ... " More

By a verified traveller on Mon 03 Jun 2019

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Hotel Description

Eco-friendly hotel near Metropolis at Metrotown

Heart of Burnaby

Within 2 miles (3 km) of this Burnaby hotel, you'll find Metropolis at Metrotown and Crystal Mall. Deer Lake and Burnaby Village Museum are also within 3 miles (5 km).

Free perks

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, flat-screen TVs

The 132 guestrooms have flat-screen TVs with cable channels and offer free WiFi and coffee/tea makers. Other amenities include free local calls, hair dryers, and safes.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$117* Per night/room 18 Apr. - 19 Apr.

Standard Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Plus Burnaby Hotel ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Burnaby Hotel

Everyone (5)
5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

21 Aug. 2019 by Andrea

Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I hope you were able to take advantage of and enjoy our hotel's various complimentary amenities and facilities on this visit. Thank you again for your rating, and we hope to see you back for another stay soon. Kind regards, Andrea

4 out of 5

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Andrea

Dear Valued Guest, Thank you for taking the time to rate your recent stay at BEST WESTERN PLUS Burnaby Hotel. t is wonderful to see that your stay with us has been exceptional overall, and I hope you were able to take advantage of and enjoy our hotel's various amenities and facilities on this visit. Thank you again for your rating, and we look forward to welcoming you back for another stay soon. Kind regards, Andrea

5 out of 5
The location of this hotel was great. Near public transportation. The breakfast was great! The ladies running it were simply the best and the food was always hot. Would definitely stay here again.

Posted by , from USA on 3 Jun. 2019

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Comment from Hotel Management

4 Jun. 2019 by Andrea

Dear Michael, Thank you for taking the time to review your recent stay at BEST WESTERN PLUS Burnaby Hotel. It is wonderful to see that your stay with us has been exceptional, and I am delighted that you were able to take advantage of our hotel's complimentary buffet-style breakfast and our central and convenient location to transit. Thank you again for your review, and we look forward to your next stay with us. Kind regards, Andrea

3 out of 5

Great room, but construction everywhere

I enjoyed the actual room and had no issues with it. The staff were very friendly as well. The only downside was the major construction going on throughout the hotel on the outside. I understand needed repairs and updating, but it was a hassle that I would have liked to be warned about before booking. Parking wasn't fun either. Overall I would definitely come back once construction was over.

Posted by , from OR on 15 Jun. 2016

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3 out of 5

Under renovation May 2016

I might be able to recommend this location were it not for the renovations that were ongoing during my stay, although the room was also on the small side and the external corridors meant that I felt the need to keep the curtains drawn on the sole window for the duration of my two-night stay. Renovation work just threw in the added complications of noise, dust, etc. That said, the staff were very friendly and helpful. The cost aligned with the value-oriented nature of the place (you get what you pay for.). The room was clean. The breakfast provided was varied and satisfying. The location was convenient to a nearby Safeway and several Asian restaurants in the area. The thermostat-controlled air conditioner kept to room at a comfortable temperature, although it is aimed directly at the bed and did not feature adjustable cents to change the direction of the airflow. I had chosen this location for it's proximity to Deer Lake Park and a concert I was attending there. Unfortunately, the outdoor auditorium is on the opposite end of the park, and the park itself is larger than I expected, and of course has the lake in the middle which needs to be circumvented. Parking at the park is hard to come by, however, so I maintained my Eco-friendly plans and budgeted in the hour it took to make it to the venue on foot. I only mention this on the off chance that other travelers are contemplating similar plans.

Posted by , from Everett, WA on 2 Jun. 2016

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4 out of 5

Easy access to transit line, nearby Metrotown Mall

Pros: Not within the area of the airport or the noisy city.
Cons: Finish renovation
Location: Transit line near by to take you to downtown. If you plan to tour the province, keep your car at hotel.
Currently undergoing renovations. Very quiet at times, even though the attached restaurant may have noisy customers. Old fashioned, but rooms are comfortable. No problems with wi-fi.

Posted by , from St. Louis, MO on 12 Aug. 2015

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5 out of 5

Good Experience

Although the hotel can use some update, it was clean and the attendants were very hospitable and helpful. Anything we needed, we call the reception desk and they got it for us right away. The complimentary breakfast was good and the service people was very friendly. I definitely recommend this hotel and will stay there again.

Posted by on 25 Feb. 2009

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About the Best Western Plus Burnaby Hotel

Location 5411 Kingsway, Burnaby, BC V5H2G1

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Outdoor pool

The following facilities are closed on Friday and Saturday:

  • Outdoor pool

Property Features

Best Western Plus Burnaby Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite business center. The eco-friendly Best Western Plus Burnaby Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Dining venue
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (17.1 km / 10.6 mi)
  • Metro station: Royal Oak Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Jin Jiang Shanghai - This restaurant serves lunch and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 19

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Parking for buses, RVs, or other large vehicles is not available on site due to parking size restrictions.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 15 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • No cribs (infant beds) available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Kings
  • Best Western Plus Kings Burnaby
  • Burnaby Best Western
  • Best Western Plus Kings Inn Burnaby
  • Best Western Burnaby
  • Best Western Plus Kings Inn
  • Best Western Plus Kings Inn Conference Centre
  • Best Western Plus Burnaby
  • Plus Burnaby Hotel Burnaby
  • Best Western Plus Burnaby Hotel Hotel
  • Best Western Plus Burnaby Hotel Burnaby
  • Best Western Plus Burnaby Hotel Hotel Burnaby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing https://www.travelocity.ca/Vancouver-Hotels-Best-Western-Plus-Burnaby-Hotel.h14708-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.