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Best Western Plus Burnaby Hotel

2.5 star property
Hotel near Metropolis at Metrotown in Burnaby

Choose dates to view prices

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Deer Lake
    ‪18 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Queen Room with Sofabed

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 4

Accessible-1 Queen, Non-Smoking, Flat Screen Television, Work Desk, Mini Fridge, In-Room Safe, Coffee Maker

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Work Desk, Full Kitchen, in-Room Safe, Sofabed

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Work Desk, Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Work Desk, In-Room Safe, Mini Fridge

  • Sleeps 2

King Room

  • Sleeps 4

View all photos for 1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

In-room safe, desk, laptop workspace, blackout drapes

1 Queen Bed Room Flat Screen Television Mini Fridge Working Desk Coffee Maker Safe Smoking

  • Sleeps 2

One Bedroom Suite

  • Sleeps 4

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About the area

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Central Park and British Columbia Institute of Technology are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Deer Lake - 18 min walk - 1.5 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Central Park - 3 min drive - 2.3 km
  • British Columbia Institute of Technology - 3 min drive - 2.9 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Meet Rice Noodle - ‬4 min walk
  • ‪Great Bear Pub - ‬5 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel near Metropolis at Metrotown in Burnaby
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Reviews

Best Western Plus Burnaby Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 660 out of 1259 reviews
Rating 8 - Good. 370 out of 1259 reviews
Rating 6 - Okay. 152 out of 1259 reviews
Rating 4 - Poor. 46 out of 1259 reviews
Rating 2 - Terrible. 31 out of 1259 reviews

Reviews

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service
The bed was squeaky.
Stayed 1 night in Aug 2025

8/10 Good

pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok,‘spacious, lighting was ok (white light bulbs), feels a bit outdated, Motel feel, lots of parking, breakfast good and front desk super friendly, I might be to picky, but, you’ve ask for feedback, thank you
Stayed 1 night in Aug 2025

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & their service was exemplary
Stayed 3 nights in Aug 2025

10/10 Excellent

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service , safe place , close to metro station, Metrotown mall , close to Vancouver downtown, good hot breakfast , keep the good job.
Stayed 5 nights in Aug 2025

8/10 Good

Khalida

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room had a cigarette smell if not I would rate it 5 out of 5
Stayed 1 night in Aug 2025

10/10 Excellent

SARAH

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Aisha

Travelled with family and small children
Liked: Amenities
Very good and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Junto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really reasonable and convenient! Definitely will come back
Stayed 4 nights in Aug 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Aug 2025

6/10 Okay

Sheree, Pagosa Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was good for what we paid. The free breakfast was much better than your usual “free breakfast” we had no problem getting uber pickup. It was just so far from downtown Vancouver. So if you don’t want to uber everywhere don’t stay here
Stayed 3 nights in Aug 2025

8/10 Good

Qinying, Mississauga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's within a short distance to skytrain station, with a plenty of restaurant nearby. The staffs were friendly but the room itself was underwhelming. In my opinion it's overpriced for what you get.
Stayed 4 nights in Aug 2025

10/10 Excellent

Muradali Hirji

Liked: Cleanliness, property conditions & facilities
Very friendly & helpful
Stayed 3 nights in Aug 2025

8/10 Good

Nike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ASIL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old but has been newly renovated. It was clean and well-organized. The staff were very friendly and helpful. A good breakfast and nearby public transportation made our stay convenient and comfortable.
Stayed 8 nights in Jul 2025

10/10 Excellent

Rjoyce, Windsor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room does not have a mini fridge and phone as it is included in our booked room. Called the front desk using my cellphone. Staff advised us that the room is newly renovated so the items are not complete and to talk to the manager the following day. Lucky enough he found a mini fridge for us to use. The stay was pleasant. Just the amenities inside the room are incomplete.
Stayed 1 night in Aug 2025

10/10 Excellent

Nazret

Stayed 3 nights in Aug 2025

8/10 Good

Maila

Travelled with family
Liked: Cleanliness, staff & service
Very friendly staff especially breakfast ladies. Convenient location.
Stayed 6 nights in Aug 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Stayed 5 nights in Aug 2025

6/10 Okay

Nathan

Travelled with family
Liked: Cleanliness
The property is overpriced for what it offers. While it functions as a place to stay, it feels more like an aging motel than a modern hotel, and the amenities and condition don’t justify the cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Great stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jashan

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Venkata Raja Gopala Raju

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 1 night in Aug 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly, nice . The property well kept. Clean. Affordable, breakfast was great, closed to Walmart, shopping center. Easy access to downtown Vancouver
Stayed 4 nights in Aug 2025

6/10 Okay

Dinesh

In my option the room was congested & average for $300.00 per night.
Stayed 1 night in Jul 2025