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Best Western Plus Burnaby Hotel

2.5 star property
Hotel near Metropolis at Metrotown in Burnaby

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Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Lobby
Exterior
Exterior
Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Place, Metropolis at Metrotown
    ‪9 min walk‬
  • Place, Crystal Mall
    ‪19 min walk‬
  • Place, Deer Lake
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Deer Lake and Central Park are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 9 min walk - 0.8 km
  • Crystal Mall - 19 min walk - 1.6 km
  • Deer Lake - 19 min walk - 1.6 km
  • Port of Vancouver - 13 min drive - 11.7 km
  • Canada Place Cruise Ship Terminal - 18 min drive - 14.2 km

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪KFC - ‬7 min walk
  • ‪Jang Mo Jib Metrotown - ‬7 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Meet Rice Noodle - ‬4 min walk

About this property

Best Western Plus Burnaby Hotel

Hotel near Metropolis at Metrotown in Burnaby
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus Burnaby Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Burnaby hotel is smoke free.

  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (175 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 20
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 10 per night
  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 20 (subject to availability)
  • Late check-out fee: CAD 20 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 650 out of 1249 reviews
Rating 8 - Good. 372 out of 1249 reviews
Rating 6 - Okay. 151 out of 1249 reviews
Rating 4 - Poor. 44 out of 1249 reviews
Rating 2 - Terrible. 32 out of 1249 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly easy to get to public transportation
Stayed 4 nights in Jul 2025

8/10 Good

Les

Liked: Cleanliness, staff & service, amenities
Generally the hotel is good. To improve the room I had (I think it was 324.) the armchair seat needed replacing and the floor lamp needed a new bulb or switch.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jul 2025

8/10 Good

Khadija

Liked: Cleanliness, staff & service, property conditions & facilities
I like the area.
Stayed 5 nights in Jul 2025

2/10 Terrible

Ann E

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price exploitation since large conference was in town- it was ridiculous to pay over $500 a night for this dump
Stayed 1 night in Jul 2025

8/10 Good

Hannah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good breakfast, large rooms, large TV, freshly renovated. Only downside is we found several bugs in our room, but they were small.
Stayed 3 nights in Jul 2025

10/10 Excellent

jody

Stayed 1 night in Jul 2025

6/10 Okay

Tahir, Guelph

Travelled with family
Disliked: Cleanliness
We stayed for four nights. Two night the floor was not broomed. One day the cleaning staff threw a bag that had food we wished to keep.The bag was on the table. Seems like the cleaning staff needs training on do’s and don’ts
Stayed 4 nights in Jul 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service
A good average hotel. Clean and comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 4 nights in Jul 2025

10/10 Excellent

Qin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 4 nights in Jul 2025

6/10 Okay

Cathi

Stayed 3 nights in Jul 2025

6/10 Okay

Vanessa

Stayed 1 night in Jul 2025

10/10 Excellent

Corrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very warm and accommodating. Large buffet breakfast that we were invited to access early due to an early hospital surgery. Highly recommend. Will be back!
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient 10 minute walk to the Sky Train station. Breakfast provided was filling with sufficient food options. The staff were all kind and helpful. Laundry room was easy to use.
Stayed 7 nights in Jul 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Sinman

Liked: Cleanliness, staff & service, room comfort
Overall, it was ok for its location and type. Also, the bathtub in our room needs some non-slip strips. I fell out of the tub. Please let the property know this is a potential hazard.
Stayed 2 nights in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great breakfast buffet and wonderful staff
Stayed 5 nights in Jul 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The breakfast each day was great for us travelers. Convenient to walk to the train each day.
Stayed 7 nights in Jul 2025

8/10 Good

YIJIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Jun 2025

2/10 Terrible

Lynne

Stayed 4 nights in Jul 2025

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities
It is convenient. Breakfast is good.
Stayed 1 night in Jun 2025

10/10 Excellent

Nelida

Liked: Cleanliness, property conditions & facilities
Everything perfect: Room comfortable, clean and everything works!!! The breakfast was amazing and the service spectacular. The price per night was a high, but it’s Vancouver not Detroit. The Hotel is located four blocks from the Skyline Train. You don’t need to rent a car or use Uber to move around. Superb, overall A+, This might be trivial for you, but we didn’t see any insects in the room & we did payed attention to that. :-)
Stayed 4 nights in Jul 2025