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Artisan Playa Esmeralda Family Beach Hotel

3.5 star property
3.5-star beachfront resort near Chachalacas Beach

Choose dates to view prices

Photo gallery for Artisan Playa Esmeralda Family Beach Hotel

Exterior
Karaoke room
Grand Suite, Ocean View
Elite Suite, 2 Double Beds
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666
  • Place, Chachalacas Beach
    ‪6 min drive‬
  • Place, Veracruz Harbour
    ‪54 min drive‬
  • Place, Veracruz Aquarium
    ‪60 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Suite

Premium Suite

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, laptop workspace, blackout drapes

Deluxe Double Room

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Deluxe

  • 44 sq m
  • Sleeps 4

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • 48 sq m
  • Sleeps 2

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Standard

  • 40 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Suite Master with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master with Sea View

  • 48 sq m
  • Sleeps 4

View all photos for Suite Master

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master

  • 48 sq m
  • Sleeps 4

View all photos for Room Standard

In-room safe, individually furnished, laptop workspace, blackout drapes

Room Standard

  • 40 sq m
  • Sleeps 2

View all photos for Suite Junior

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior

  • 48 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Junior with Sea View

  • 48 sq m
  • Sleeps 4

View all photos for Suite Master with Sea View

In-room safe, individually furnished, laptop workspace, blackout drapes

Suite Master with Sea View

  • 48 sq m
  • Sleeps 2

View all photos for Double Room Deluxe

In-room safe, individually furnished, laptop workspace, blackout drapes

Double Room Deluxe

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use

Deluxe Double Room Single Use

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View

Junior Suite, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View

Grand Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Senior Suite

Senior Suite

Senior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds

Elite Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Playa Chachalacas

On the beach.You'll be within 2 miles (3 km) of Chachalacas Beach and 12 miles (20 km) of Chachalacas Dunes with a stay here. Zócalo and Veracruz Harbour are also within 32 miles (52 km).
View more Resorts in Playa ChachalacasOpens in a new window

What's nearby

  • Chachalacas Beach - 6 min drive - 2.3 km
  • Veracruz Harbour - 54 min drive - 54.8 km
  • Malecón de Veracruz - 54 min drive - 54.8 km
  • Zócalo - 55 min drive - 55.2 km
  • Veracruz Aquarium - 60 min drive - 57.0 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 42 min drive

Restaurants

  • ‪Tacos "Panchito - ‬12 min drive
  • ‪La Higuera Blanca - ‬13 min drive
  • ‪Riverside - ‬10 min drive
  • ‪Restaurant "Manuelita - ‬18 min walk
  • ‪restaurante de colores - ‬20 min walk

About this property

Artisan Playa Esmeralda Family Beach Hotel

3.5-star beachfront resort near Chachalacas Beach
Artisan Playa Esmeralda Family Beach Hotel offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this resort measures 2153 square feet (200 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a nightclub are also featured at the family-friendly Artisan Playa Esmeralda Family Beach Hotel. You'll have access to the outdoor pool at a partner property.

This 3.5-star Úrsulo Galván resort is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Nightclub
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Artisan Playa Esmeralda Family Beach Hotel offers 50 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Úrsulo Galván resort provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 300 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • TV in common areas
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Artisan Playa Esmeralda Family Beach Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

How close is Artisan Playa Esmeralda Family Beach Hotel to the airport?

Artisan Playa Esmeralda Family Beach Hotel is 31.5 mi (42-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Artisan Playa Esmeralda Family Beach Hotel?

As of Apr 30, 2026, prices found for a 1-night stay for 2 adults at Artisan Playa Esmeralda Family Beach Hotel on May 5, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Artisan Playa Esmeralda Family Beach Hotel have an airport shuttle?

Airport shuttle services are not available at Artisan Playa Esmeralda Family Beach Hotel.

How close is Artisan Playa Esmeralda Family Beach Hotel to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Artisan Playa Esmeralda Family Beach Hotel offer free breakfast?

Free breakfast isn’t provided at Artisan Playa Esmeralda Family Beach Hotel, but cooked-to-order breakfast is offered for a fee of between MXN 65 and 300 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Artisan Playa Esmeralda Family Beach Hotel?

No, there is no casino at this resort.

What time is check-in at Artisan Playa Esmeralda Family Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Artisan Playa Esmeralda Family Beach Hotel?

Free parking is not available at this resort.

Does Artisan Playa Esmeralda Family Beach Hotel have a pool?

Artisan Playa Esmeralda Family Beach Hotel features an indoor pool and an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Artisan Playa Esmeralda Family Beach Hotel have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Artisan Playa Esmeralda Family Beach Hotel have a spa?

This resort has a spa, which features mani/pedis, body treatments, and hydrotherapy.

How close is Artisan Playa Esmeralda Family Beach Hotel to downtown Úrsulo Galván?

Artisan Playa Esmeralda Family Beach Hotel is 0.4 mi away from Playa Chachalacas.

Artisan Playa Esmeralda Family Beach Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 290 out of 665 reviews
Rating 8 - Good. 206 out of 665 reviews
Rating 6 - Okay. 83 out of 665 reviews
Rating 4 - Poor. 51 out of 665 reviews
Rating 2 - Terrible. 35 out of 665 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

victor

Stayed 3 nights in Jan 2026

10/10 Excellent

JOSE G

Stayed 4 nights in Jan 2026

8/10 Good

Amanda

Stayed 2 nights in Dec 2025

10/10 Excellent

Amanda

Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality location, incredibly helpful staff . Absolutely zero complaints. Restaurant food is great.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Stayed 3 nights in Oct 2025

4/10 Poor

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Merab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2025

8/10 Good

TEOFILO

El hotel esta regular… el cuarto esta regular… el baño malo… sucio y viejo… eso si tiene buena presion el agua de la regadera… yo buscaria otra opcion…
Stayed 1 night in Jul 2025

8/10 Good

Sylvain

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Carlos Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Armando Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En las abitaciones en algunos lugares aun habia arena al recibirla
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Lucia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deficiente

La habitación tenía demasiado hongo, era insoportable el olor. El aire acondicionado escurría chorros de agua que mojaron todo. El teléfono no servía y hacía un ruido constante horrible.
Stayed 3 nights in Mar 2025

8/10 Good

Evelyn

Liked: Staff & service, room comfort

ESTANCIA ARTISAN

El hotel tiene instalaciones como para que estés ahí y no salgas, las albercas y la playa están femonenales y es un hotel cómodo. Pero le hace falta mantenimeinto, las habitaciones se ven un poco viejas, al igual que los baños, también pedí un paquete de desayuno y comentaron que no tenían fruta, lo cual se me hace algo básico en un desayuno, en fin; en general la pasamos bien.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jorge, El Mirage

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was really loud, people were yelling and playing really loud music until almost 5AM.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Able to check in very early. 10.30!! Poor food choice in restaurant & wine too expensive
Stayed 1 night in Jan 2025

2/10 Terrible

Tomas

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
It was a nice area on the beach. The facilities were dated a bit run down, but overall good
Stayed 1 night in Sep 2024

8/10 Good

roman

Travelled with family
Stayed 2 nights in Aug 2024

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia!!!

El personal muy amable tanto en el área de recepción, maleteros, meseros y seguridad. El único inconveniente el aire acondicionado del lado de la sala de nuestra habitación no servía. Esos detalles hay q mejorarlos, como comentario constructivo la luminaria de la playa Artisan fundida creo q deberían de arreglarla junto con focos decorativos de los tipis y en ciertas zonas pintura.
Stayed 1 night in Jun 2024