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Artisan Family Hotels And Resorts Playa Esmeralda

3.5 star property
Family-friendly 3.5-star resort near Chachalacas Beach

Choose dates to view prices

Photo gallery for Artisan Family Hotels And Resorts Playa Esmeralda

A modern hotel with multiple floors, a swimming pool, and outdoor seating areas.
A spa room with a hot tub, two white lounge chairs, and a large window with circular patterns.
A beach resort with thatched-roof structures, wooden walkways, and palm trees.
A bar area with wooden flooring, wicker bar stools, and a thatched roof ceiling.
A room with a large window overlooking a beach and ocean, a bed with a pillow, and a small table.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Saenz de la Pena S/N Zona El Cocal, Úrsulo Galván, VER, 91666
  • Place, Chachalacas Beach
    ‪7 min drive‬
  • Place, Veracruz Harbour
    ‪51 min drive‬
  • Place, Veracruz Aquarium
    ‪61 min drive‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪59 min drive‬

Room options

View all photos for Premium Suite

A modern hotel room with a large bed, wooden wardrobe, bedside tables, and a nightstand.

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with two beds, a wooden cabinet, a ceiling fan, and a door.

Deluxe Double Room

8.0 out of 10
Very good
(7 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room Deluxe

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite Junior

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite Junior

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Master

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Suite Master

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Deluxe Double Room Single Use

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Garden View

A modern hotel room with a large bed, a nightstand, a desk, and a view of a stone wall and greenery outside.

Junior Suite, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a ceiling fan, a large window, and a view of the outside.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, Ocean View

Grand Suite, Ocean View

Grand Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a desk, a TV, and a view of the ocean.

Junior Suite, Ocean View

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Senior Suite

Senior Suite

Senior Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elite Suite, 2 Double Beds

A hotel room with two beds, a small table, wicker chairs, a potted plant, and a large window with a view of greenery.

Elite Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the area

Playa Chachalacas

Seaside stay .You'll be within 2 miles (3 km) of Chachalacas Beach and 12 miles (20 km) of Chachalacas Dunes with a stay here. Veracruz Harbour and Zócalo are also within 32 miles (52 km).
View more Resorts in Playa ChachalacasOpens in a new window

What's nearby

  • Chachalacas Beach - 7 min drive - 2.7 km
  • Veracruz Harbour - 51 min drive - 54.1 km
  • Malecón de Veracruz - 55 min drive - 55.2 km
  • Zócalo - 56 min drive - 55.5 km
  • Veracruz Aquarium - 61 min drive - 57.4 km

Getting around

  • General Heriberto Jara Intl. Airport (VER) - 83 min drive

Restaurants

  • ‪Taquería Taching - ‬13 min drive
  • ‪La Higuera Blanca - ‬14 min drive
  • ‪Restaurant "Manuelita - ‬4 min drive
  • ‪Riverside - ‬11 min drive
  • ‪El Sabor de Chachalacas - ‬5 min drive

About this property

Artisan Family Hotels And Resorts Playa Esmeralda

Family-friendly 3.5-star resort near Chachalacas Beach
Artisan Family Hotels And Resorts Playa Esmeralda offers its guests a full-service spa, a marina, and an outdoor tennis court. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this resort measures 2153 square feet (200 square meters) and includes a conference center. An outdoor pool, an indoor pool, and a nightclub are also featured at the family-friendly Artisan Family Hotels And Resorts Playa Esmeralda. You'll have access to the outdoor pool at a partner property.

This 3.5-star Úrsulo Galván resort is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 2 buildings
  • 2 dining venues
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Nightclub
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Artisan Family Hotels And Resorts Playa Esmeralda offers 50 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. This Úrsulo Galván resort provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Similar properties

Exterior
Riverside Hotel Chachalacas
Úrsulo Galván
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, 123 reviews
The price is CA $119
CA $141 total
includes taxes & fees
Aug 13 - Aug 14
Riverside Hotel Chachalacas

Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 65 to 300 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Things to do

  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas
  • Water skiing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Artisan Family Hotels And Resorts Playa Esmeralda

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Punta Real
Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
Punta Real Resort Spa Chachalacas
Punta Real Spa
Punta Real Spa Chachalacas
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Ursulo Galván
Artisan Family Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda Úrsulo Galván
Resort Artisan Family Hotels And Resorts Playa Esmeralda
Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
Artisan Hotels Resorts Collection Playa Esmeralda
Punta Real Resort Spa
Artisan Family Hotels Resorts Playa Esmeralda
Artisan Family Hotels And Resorts Playa Esmeralda Resort
Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Frequently asked questions

How close is Artisan Family Hotels And Resorts Playa Esmeralda to the airport?

Artisan Family Hotels And Resorts Playa Esmeralda is 33 mi (83-min drive) away from the General Heriberto Jara Intl. Airport (VER) airport, the closest popular airport to the property.

How much does it cost to stay at Artisan Family Hotels And Resorts Playa Esmeralda?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Artisan Family Hotels And Resorts Playa Esmeralda on Sept 1, 2026 start from CA $90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Artisan Family Hotels And Resorts Playa Esmeralda have an airport shuttle?

Airport shuttle services are not available at Artisan Family Hotels And Resorts Playa Esmeralda.

How close is Artisan Family Hotels And Resorts Playa Esmeralda to the beach?

This resort is 1.2 mi (9-min drive) from Chachalacas Beach and 11.5 mi (46-min drive) from Playa Juan Ángel. Don't forget your sunscreen!

Does Artisan Family Hotels And Resorts Playa Esmeralda offer free breakfast?

Free breakfast isn’t provided at Artisan Family Hotels And Resorts Playa Esmeralda, but cooked-to-order breakfast is offered for a fee of between MXN 65 and 300 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Artisan Family Hotels And Resorts Playa Esmeralda?

No, there is no casino at this resort.

What time is check-in at Artisan Family Hotels And Resorts Playa Esmeralda?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Artisan Family Hotels And Resorts Playa Esmeralda?

Free parking is not available at this resort.

Does Artisan Family Hotels And Resorts Playa Esmeralda have a pool?

Artisan Family Hotels And Resorts Playa Esmeralda features an indoor pool and an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Artisan Family Hotels And Resorts Playa Esmeralda have a restaurant?

There are 2 onsite restaurants, offering options like Mexican cuisine, ocean views, and al fresco dining.

Does Artisan Family Hotels And Resorts Playa Esmeralda have a spa?

This resort has a spa, which features facials, hydrotherapy, and mani/pedis.

How close is Artisan Family Hotels And Resorts Playa Esmeralda to downtown Úrsulo Galván?

Artisan Family Hotels And Resorts Playa Esmeralda is 0.7 mi away from Playa Chachalacas.

Artisan Family Hotels And Resorts Playa Esmeralda Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 309 out of 696 reviews
Rating 8 - Good. 212 out of 696 reviews
Rating 6 - Okay. 87 out of 696 reviews
Rating 4 - Poor. 51 out of 696 reviews
Rating 2 - Terrible. 37 out of 696 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality location, incredibly helpful staff . Absolutely zero complaints. Restaurant food is great.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Merab

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Victor De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No lo use
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Víctor Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good experience with a safe property and very quiet , thank you all
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Alan

Liked: Staff & service, amenities, property conditions & facilities
It was a nice area on the beach. The facilities were dated a bit run down, but overall good
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, super recomendable!!
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Hi 👋 the waiter Francesco was great . He spoke very good English and helped us a lot .
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that they need to increase, is the fumigation, a lot of mosquitos make my stay not complete pleasant.
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Graciela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
X
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Able to check in very early. 10.30!! Poor food choice in restaurant & wine too expensive
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
It was really loud, people were yelling and playing really loud music until almost 5AM.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

OSCAR

Liked: Cleanliness
Ok
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Juan Manuel

Liked: Staff & service, amenities
Disliked: Cleanliness
Cleanliness can improve Mattress are very old and uncomfortable even renting the master suite and the junior suite, I was expecting a comfortable bed as it was 4 years ago, they need to keep up the quality of the furniture or the hotel soon will be going to a 2 star hotel
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
I found 2 cockroach in the Jacuzzi . They never took the water to my room and the hallways was a dirty dishes stinks I believe it was several hours in there.
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
Not really worth the price what they charge for the room. Water pressure in the shower was poor, warm water was not really there. Aircon was super loud with rattling noise. Even when we mentioned, nothing changed. From early in the morning they played loud music next to the room and were talking loud. Not really a long and good sleep. Think there are cheaper and better hotels around this one. Wouldnt come back for that money....
Stayed 2 nights in Oct 2024
Verified review

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del hotel es grosera, no me dieron la habitación correcta y no quisieron hacer el ajuste, mala experiencia deja en muy mal a Expedia, trataron de decirme que no reservará por la app sino directo con ellos The hotel service is rude, they did not give me the correct room and they refused to make the adjustment, bad experience reflects poorly on Expedia, they tried to tell me not to book through the app but directly with them.
Verified review

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1000 was ok in cleanliness but it was very noisy. Room check-in is strictly enforce at 15:00 no exceptions I notice everyone was asked ro wait. I extended an extra night and did reservation with orbitz app. The hotel moved me from previous room because they said it wasnt the same category? Despite hotel was empty on a Monday. When We arrived on Friday the hotel was very busy on all the amenities (beach, pool, hammock & paybeds) due to overselling day passes. Pool towels need to be checkout with official ID. The staff was not very helpful and even had attitudes. Restaurant food was good. I would come back
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Davis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the evening and the first thing they did when we arrived was charge us another 2300 pesos for the same exact room that we already booked and paid for. Due to the late hour, there was no choice but to pay it so we could go to sleep. For that reason alone, the review is 1 star, but it doesn’t end there. The description of the room said partial ocean view but if we opened the curtains all we could see was people at the pool looking INTO OUR ROOM because they put us on the ground level. As for the restaurant, I waited over 40 minutes for food that was unremarkable. It was half as good and double the price compared with the other local restaurants in the area. Go literally anywhere else for food. The beach was nice and there were other nice amenities and events, but it was not enough to compensate for the feeling that they were just making up rules and policies to ask us for more money.
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities

Lame operations, decent location

The worst experience, this property needs an operations manager ASAP. The hotel is located in the beach and the entire time the restaurant did not have fish, sea food or local traditional cuisine, as advertised. Waiters were clueless of missing items and wasted valuable time to tell me they did not have food. Could not even make a salad or club sandwich. There wasn't a bar at the sky bar, wait times were insane. The room did not have towels and had to wait 3 hours and chase the staff to get some clean towels. I asked to talk to the manager and that person is absent. No one paid attention to my situation. The worst: door key did not work and doorknob had to be replaced by slow maintenance personnel. The spa was dirty. Simply horrible from beginning to wnd
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities
If this hotel is going to insist that you cannot check in early then they should be ready for you to check in at the appointed time. We were told at 2pm that we could not check in until 3pm so we went on a excursion and came back after 4pm to a crowded front desk on people trying to check in. We were told our room was not ready and was offered a late check out, which we did not need as compensation. After being persistent we were offered a couple of free drinks, that the server tried to charge us for, while we waited. When we initially arrived we did not have a ocean view room which I thought we had requested. The room we were going to have was $95 USD to upgrade to a ocean view room we were charged an addition $73 USD. That is a total of $168 USD for a room that is listed on the website for $119 USD. The room we were given included a living room separated by a door to the bed room. We had to keep the door separating the rooms closed because the air conditioning in the living room did not work and they never showed up to fix it. Except for the above issues the stay was pretty good. If you go and are looking for dining options, walk north up the beach to the restaurant next door.
Verified review

10/10 Excellent

Adrian Lopez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad muy cómoda, la alberca techada ideal para escapar del intenso sol. Muchas canas y camastros en la playa. La atención de principio a fin con mucha amabilidad. Me gustaría que tuvieran camas tamaño queen. La Tina de hidromasaje en la habitación muy agradable aunque le faltaba potencia al hidromasaje. El internet intermitente si ocupan trabajar pero me adaptaron una conexión ethernet en un espacio público de poco uso y eso me salvó! Los desayunos ricos, los precios de alimentos y bebidas del lado alto. Mi esposa disfrutó del spa. Quedarse en este hotel fue una experiencia muy agradable que volvería a repetir.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Alma

Liked: Staff & service
Caro paro lo que es. La regadera mala del la junior suite. Habitaciones ruidosas. Falta tener mas limpias las areas de las cabanas que estan en la playa asi como lalaberca lleno de ninos muy sucia faltan controles de higiene en las albercas
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Mayra

Liked: Cleanliness
El personal ya no es tan servicial tiene uno que estar llamándolos y también las habitaciones ya les falta mantenimiento ya estan sus regaderas y baños viejos y en la televisión no agarran los canales.
Stayed 2 nights in May 2026