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Best Western Plus Hotel De Capuleti

Property class: 3
3-star spa hotel near Verona Arena

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Photo gallery for Best Western Plus Hotel De Capuleti

Sauna, hot tub
Sauna, hot tub
Sauna, hot tub
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Via Del Pontiere 26, Verona, VR, 37122
  • Place, Piazza Bra
    ‪6 min walk‬
  • Place, Verona Arena
    ‪8 min walk‬
  • Place, Juliet's House
    ‪11 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed (Bed is French Bed)

Standard Room, 1 Single Bed (Bed is French Bed)

Standard Room, 1 Twin Bed (Bed is French Bed)

7.0 out of 10
Good
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed

Standard Triple Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Verona

Heart of Verona.Within a 10-minute walk of this Verona City Centre hotel, you'll find Piazza Bra and Verona Arena. Juliet's Tomb and Adige River are also within half a mile (1 km).

What's nearby

  • Piazza Bra - 6 min walk - 0.6 km
  • Verona Arena - 8 min walk - 0.7 km
  • Juliet's House - 11 min walk - 1.0 km
  • Porta Nuova - 11 min walk - 1.0 km
  • Piazza delle Erbe - 13 min walk - 1.1 km

Getting around

  • Verona Porta Nuova Station - 20 min walk
  • Valerio Catullo Airport (VRN) - 20 min drive

Restaurants

  • ‪yalla amigo - ‬5 min walk
  • ‪Pizzeria Leon D'Oro - ‬2 min walk
  • ‪Peperino - ‬5 min walk
  • ‪Flora - ‬5 min walk
  • ‪Darì Ristorante & Enotica - ‬6 min walk

About this property

Best Western Plus Hotel De Capuleti

3-star spa hotel near Verona Arena
Best Western Plus Hotel De Capuleti offers its guests a full-service spa, a hot tub, and a sauna. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel De Capuleti.

This 3-star Verona hotel is smoke free.

  • 34 guestrooms or units
  • 4 levels
  • Built in 1964
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
Best Western Plus Hotel De Capuleti offers 34 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Verona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness Namasté. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (40 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 5.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 44 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per stay
  • Facilities fee: EUR 35 per person, per day and includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IT023091A1DO5QAUY8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western De' Capuleti
Best Western De' Capuleti Verona
Best Western Hotel Capuleti
Best Western Hotel De' Capuleti
Best Western Hotel De' Capuleti Verona
De' Capuleti
Best Western De Capuleti
Best Plus Capuleti Verona
Best Western Plus Hotel Capuleti Verona
Best Western Plus Hotel Capuleti
Best Western Plus Capuleti Verona
Best Western Plus Capuleti
Best Western Plus Hotel De Capuleti Hotel
Best Western Plus Hotel De Capuleti Verona
Best Western Plus Hotel De Capuleti Hotel Verona

Best Western Plus Hotel De Capuleti Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 347 out of 599 reviews
Rating 8 - Good. 203 out of 599 reviews
Rating 6 - Okay. 37 out of 599 reviews
Rating 4 - Poor. 9 out of 599 reviews
Rating 2 - Terrible. 3 out of 599 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and kind. The room was very clean and the hotel is very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

ULISES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything very much nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Room was small but comfortable. Shower was partially broken.
Stayed 1 night in Nov 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was large, clean and comfortable. It was close to everything. We would stay there again if in Verona. The breakfast was good but we had to pay extra for it.
Stayed 2 nights in Sep 2025

8/10 Good

Kevin, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb breakfast (try to book it as included). Excellent location very close to the Arena and Castelvecchio bridge (a must at sunset.). Sadly, the under-sized bathroom, and chronic lack of hot water, detracted from the overall quality of our 4 night stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alain, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Verone’s Arena
Stayed 1 night in Sep 2025

10/10 Excellent

Judith, Sunderland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good stay

We returned here having stayed here three years ago. It is a modern hotel that is well located for the centre of Verona. Receptionist staff are friendly and speak excellent English. The room was a little small for two people to share for a week but it had air conditioning, a fridge and the bed was comfortable. We had two areas of dissatisfaction regarding our stay: 1. The hotel has a bar and the signage indicates that they sell an enormous range of products. However, it seemed to close at 10pm (there was no notice informing us of this, but it was what the member of staff said) and when we turned up at 9.30 asking for a bottle of wine, he seemed unable to sell us one, despite the fridge being full of them - he claimed that he didn’t have access to the fridge as he was just security! 2. We asked for extra coffee for the room, which was provided at reception only to be removed by the person cleaning the room - it seemed that we had to hide our coffee from the cleaner!
Stayed 7 nights in Jul 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rami, Kirkland

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Great staff
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephanie

Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Best Western Plus Hotel De Capuleti! We were welcomed by the friendly receptionist that offered us complimentary drinks and snacks. Our room was available early, which was greatly appreciated after traveling for several hours. The room was clean, updated and had a nice view out the small balcony. The room also had a small refrigerator which was nice with cold drink. The water was commentary if you signed up to be a member of Best Western. Breakfast had a great selection to choose from. The location was great! It was close the several bus stops and the arena. We would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia

Stayed 4 nights in May 2025

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean and tidy, the staff are only too happy to help. The hotel is located very close to the heart of Verona. We had a fantastic time
Stayed 3 nights in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean rooms and very close to the historic sites. I was disappointed that use of hot tub was only if you paid for spa time. It doesn’t mention that in description.
Stayed 4 nights in May 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

6/10 Okay

Laszlo, Hallandale Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking options are very limited, almost impossible around the hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel itself is very clean and modern, good location. breakfast is nice and a few different options, but what makes the hotel is the reception staff. very approachable and friendly. well done to the two ladies on reception.
Stayed 2 nights in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fair Hotel

We thought this was good hotel to use as a base on our recent trip to Verona, Venice and Lake Garda. It was a 20 mins pleasant walk to the main train station (Porta Nuova) and less than 10mins to the Arena/main areas of Verona. The hotel and rooms were very clean with maid service every day. All staff we encountered were exceptionally pleasant and reception staff informative. The room was an ok size (we booked the superior room) comfortable with a small balcony, tea making facilities and free bottled water (if you sign to Best Western). Good wifi connection too. The only negative was we could hear our neighbours in the room next door who had music on at 6am and you could hear them in the shower and every time they flushed the toilet. Our bathroom had a good rain shower and regular shower combo, and the towels were thick and fluffy. Breakfast was ok, the continental selections were great but the hot choices could have been a little better. We didnt leave hungry though and had plenty. All things considered, this was a good hotel and would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , breakfast is great , polite and helpful front desk , I would recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Stayed 5 nights in Mar 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The staff were very helpful and friendly. The room was clean and comfortable. It was in a good location, quiet and a short walk to nearby attractions such as the Forum.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Verona

Lovely stay in verona. Bedroom fine. Maid service very good. Only a couple of improvements for the fridge to be cooler and more plug sockets. But rest was great. Thankyou ☺️
Stayed 3 nights in Dec 2024