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Opera Relais de Charme

0-star property
Via Valerio Catullo 1, Verona, VR 1-855-887-0424
4.0 out of 5
Very good!
See all 3 travelocity Reviews

"This is a lovely hotel with charming well-equipped apartments. In the heart of town, but quiet and pleasant. We loved having our own terrace and nic ... " More

By a verified traveller on Fri 16 Jun 2023

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Hotel Description

Family-friendly stay near Juliet's House

City center stay

At this Verona City Centre aparthotel, you'll be within a 5-minute walk of Juliet's House and Verona Arena. Piazza delle Erbe and Piazza dei Signori are also within half a mile (1 km).

Terrace

This aparthotel features an area shuttle, valet parking, and free WiFi in public areas. Families will appreciate the onsite laundry facilities and in-room childcare. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls and litter boxes.

Free WiFi, kitchenettes

The 16 soundproofed apartments offer free WiFi and comfy beds. Other amenities include kitchenettes, refrigerators, and LCD TVs with satellite channels.

Standard Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CA $218* Per night/room 6 May - 7 May

Romantic Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Luxury Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Opera Relais de Charme ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Opera Relais de Charme

Everyone (2) Couples (1)
5 out of 5

Posted by on 12 Mar. 2024

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Comment from Hotel Management

2 Apr. 2024 by Opera Relais staff

Dear Joan many thanks for wonderful feedback. We hope to see you soon in Verona!Regards

5 out of 5
This is a lovely hotel with charming well-equipped apartments. In the heart of town, but quiet and pleasant. We loved having our own terrace and nice kitchenette.

Posted by on 16 Jun. 2023

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Comment from Hotel Management

17 Jun. 2023 by Opera Relais staff

Dear Joanne, many thanks for wonderful feedback!We hope to see you soon in Verona.Regards

2 out of 5

Great hotel, dishonest staff...

Great location, great hotel. I signed up to pay locally in Euros vs. Dollars to have my bank exchange rate. Three days before, I emailed to cancel my first night, and make sure that my room was held for the last two nights. I cancelled well within the timeframe. When I went to check out, they billed for all three nights and would not credit back the first. After much animated conversations, they would not budge. I am in Italy often and I would never recommend this place.

Posted by , from usa on 23 Mar. 2015

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About the Opera Relais de Charme

Location Via Valerio Catullo 1, Verona, VR 37121

Property Features

A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Opera Relais de Charme. For a fee, parking is available. This Art Deco Verona aparthotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Manager's reception (free)
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Verona (XIX-Porta Nuova Rail Station) (2.7 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Opera Relais de Charme offers 16 accommodations with espresso makers and safes. These individually decorated accommodations include desks. Tempur-Pedic beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Tempur-Pedic beds
  • In-room dining
  • HD television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Espresso maker
  • Coffee maker
  • Kitchenware
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

The aparthotel hosts a free manager's reception daily.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Opera Relais de Charme offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 10 PM
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 2
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night for adults; EUR 2.00 per night for guests aged 15-25 years old. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 110 per vehicle (roundtrip)
  • Covered valet parking fee: EUR 30 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Opera Relais Charme
  • Opera Relais Charme Apartment
  • Opera Relais Charme Apartment Verona
  • Opera Relais Charme Verona
  • Opera Relais de Charme Verona
  • Opera Relais de Charme Aparthotel
  • Opera Relais de Charme Aparthotel Verona

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Opera Relais de Charme.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.