Jess Hotel & Spa Warsaw Old Town

4.0 star property
4-star spa hotel near University of Warsaw

Choose dates to view prices

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Exterior
Steam room
Daily buffet breakfast for a fee
Front of property
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar

Explore the area

View in a map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Market Place
    ‪7 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪23 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Comfort Apartment

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

Design Apartment

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Warsaw

Centrum stay.Within a 10-minute walk of this Centrum hotel, you'll find University of Warsaw and Old Town Square. Copernicus Science Centre and Fryderyk Chopin Museum are also within 2 miles (3 km).

What's nearby

  • Presidential Palace - 3 min walk - 0.3 km
  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km
  • Copernicus Science Centre - 12 min walk - 1.1 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 37 min drive

Restaurants

  • ‪Zapiecek - ‬1 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Green Caffè Nero - ‬3 min walk
  • ‪Pijalnia Czekolady E.Wedel - ‬1 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

4-star spa hotel near University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front-desk safe, and an elevator.

This 4-star Warsaw hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • In-room kitchenette

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

How close is Jess Hotel & Spa Warsaw Old Town to the airport?

Jess Hotel & Spa Warsaw Old Town is 8.8 mi (37-min drive) away from the Frederic Chopin Airport (WAW) airport, the closest popular airport to the property.

How much does it cost to stay at Jess Hotel & Spa Warsaw Old Town?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Jess Hotel & Spa Warsaw Old Town on Mar 29, 2026 start from CA $103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jess Hotel & Spa Warsaw Old Town have an airport shuttle?

Airport shuttle services are not available at Jess Hotel & Spa Warsaw Old Town.

How close is Jess Hotel & Spa Warsaw Old Town to the beach?

This hotel is 2.2 mi (14-min drive) from Vistula River Beach.

Does Jess Hotel & Spa Warsaw Old Town offer free breakfast?

Free breakfast isn’t offered at Jess Hotel & Spa Warsaw Old Town, but buffet breakfast is offered for a fee of between PLN 59 and 59 for adults, PLN 59 and 59 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Jess Hotel & Spa Warsaw Old Town?

No, there is no casino at this hotel, but Royal Casino Grand (5-min drive) is nearby.

What time is check-in at Jess Hotel & Spa Warsaw Old Town?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Jess Hotel & Spa Warsaw Old Town?

Free parking is not available at this hotel.

Does Jess Hotel & Spa Warsaw Old Town have a pool?

Jess Hotel & Spa Warsaw Old Town does not have a pool.

Does Jess Hotel & Spa Warsaw Old Town have a restaurant?

Jess Hotel & Spa Warsaw Old Town is home to NEM ASIAN FUSION, which features Fusion cuisine.

Does Jess Hotel & Spa Warsaw Old Town have a spa?

Pamper yourself with a day at Sen Massage & Spa, where you can enjoy massages.

How close is Jess Hotel & Spa Warsaw Old Town to downtown Warsaw?

Jess Hotel & Spa Warsaw Old Town is 0.7 mi away from Warsaw.

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 218 out of 467 reviews
Rating 8 - Good. 153 out of 467 reviews
Rating 6 - Okay. 60 out of 467 reviews
Rating 4 - Poor. 24 out of 467 reviews
Rating 2 - Terrible. 12 out of 467 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Stacey

Travelled with family
Disliked: Amenities
Room cold, layout not as described and certainly not clear bed settee was in the middle of the door entrance and kitchen. Only place to sit and relax was either on the bed or kitchen table chair. Not ideal for 3 adults. High premium paid for 3 nights. Staff disinterested in resolving concerns and continued to assist others customers when initial contact made to try resolve. The following evening we were offered an alternative room which would have been suitable but gesture made to late in the stay. I would not recommend or visit again. I ly positive was the location.
Stayed 3 nights in Nov 2025

6/10 Okay

Margot

Stayed 2 nights in Nov 2025

8/10 Good

elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place… very convenient
Stayed 3 nights in Oct 2025

10/10 Excellent

Yulya

Liked: Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment walking distance to most attractions.
Stayed 2 nights in Oct 2025

8/10 Good

Tenby

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Darrell, SNOHOMISH

Liked: Cleanliness, staff & service, amenities
No hot water until 9 am.. broken ironing board took half a day to replace. Noisy neighbors until 2am. Didn’t replace the soap in the shower 3 days in a row. 3 stars was generous. SPA and massage was excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Darrell, SNOHOMISH

Stayed 4 nights in Oct 2025

8/10 Good

Dean

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Well located hotel

Hotel itself is small and a little dated in areas, rooms were quite small to move around due to size but clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Great location. Lovely spacious room with good amenities. Servicing of the room wasn’t the best. We arrived and the previous guests used towels still in our bathroom. In the apartments bin lorry emptiness at 6am very loud and so was late night revellers returning to other apartments in the stair.
Stayed 5 nights in Oct 2025

10/10 Excellent

roy

Stayed 2 nights in Sep 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service

Amazing location in Old Town

The hotel is in the heart of Old Town by sites, restaurants and shopping. There was a good variety of food for breakfast. The hotel itself is very basic/no frills.
Stayed 4 nights in Sep 2025

10/10 Excellent

nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, helpful staff. room was quite small
Stayed 4 nights in Sep 2025

8/10 Good

Iwona, Cortlandt Manor

Travelled with partner
Liked: Cleanliness, staff & service
Great location, friendly staff but the room especially the bathroom had a really bad odor which I think it was coming from the Asian restaurant next to the hotel. I was there only one night. I know I wouldn’t be able to stay there any longer than that because of the bad smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Stayed 1 night in Sep 2025

2/10 Terrible

Gillian

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
First, the good: clean room, perfect location in Old Town, nice staff, legendary breakfast. The bad: small room, broken-down elevator (hope you don't mind stairs!), and jacuzzi often closed for service. Would stay here again, though, especially for the location and the breakfast!
Stayed 3 nights in Sep 2025

10/10 Excellent

Wanis

Stayed 1 night in Aug 2025

8/10 Good

Lesha

Travelled with family
Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Walking distant to the Old Town.
Stayed 3 nights in Sep 2025

8/10 Good

Guri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We returned to this hotel a second time aftet we had a good experience. But no this time. We reserved and paid for a premium room. But the room we received was as tiny as could be. There barely room to open the door or the bathroom. That was very disappointing.
Stayed 2 nights in Sep 2025

2/10 Terrible

avner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never coming back to this hotel

I have never had such a bad experience with such hotel who is rated 4 stars in hotels.com . Rooms are dated and small but worst of all the lift didnt work and we were located in the 4th floor. The hotel didnt care about it and didnt offer any commission. They also didnt worn us in advance about the problem and didnt give us the chance to change hotel despite knowing about the faulty lift before our arrival(there is only one lift in the hotel).
Stayed 2 nights in Sep 2025

8/10 Good

Imran

Liked: Cleanliness, staff & service
It’s a bit noisy as it’s right in the middle of the town centre. Otherwise, very convenient.
Stayed 4 nights in Sep 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Management, Staff, Cleanliness

DO NOT STAY HERE. I had planned to use the Spa but after seeing how stained all the floors were I opted out. Unfortunately, it didn't get better from there. I was there for a few nights. By the second night the power in my room went out. They asked what I had been doing before it went out (reading in bed) nothing plugged in aside from the hotel. They reset it. The next day I came back to my room after being out all day and the power was out again. They sent someone up who said the same thing had happened across the hall in the last couple of days - they reset the breaker. An hour later, it goes out again. I have an early flight the next morning so I'm trying to charge my phone and get sleep. I go down stairs in my PJs and ask them to fix it. This time another room was also affected. This happens 5 times over the next hour or so. No apologies, just "well what were you doing?" (again reading). Eventually they said they had no additional rooms but I could stay at an apartment down the street. So I had to get dressed, pack up all my stuff, move down the street, unpack it and get ready for bed again which was extremely frustrating with an early flight. The fact that this had been a known issue for days before arrived, and continued to happen and all they bothered to do was reset the breaker, is lazy, potentially a fire hazard depending on what the wiring situation was, and they never bothered to address the root cause. No apologies for the inconvenience - they just wanted money.
Stayed 3 nights in Aug 2025

8/10 Good

Phil

Business traveller
Liked: Cleanliness
Great for a base hotel in the old town but needs an update, breakfast nice which is in the Asian restaurant next door
Stayed 2 nights in Aug 2025