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Jess Hotel & Spa Warsaw Old Town

Property class: 4
4-star spa hotel near University of Warsaw

Choose dates to view prices

Photo gallery for Jess Hotel & Spa Warsaw Old Town

A hallway leading to a room with a green wall sign for JESS HOTEL & SPA.
A balcony with a table and chairs, overlooking a cityscape with historic buildings and a clear sky.
A hot tub with a wooden deck and a wall with a mosaic of tiles.
A modern restaurant with marble-topped tables, wooden chairs, and a bar area with a coffee machine.
A modern indoor pool area with a tiled floor and walls, featuring a curved seating area and a glass partition.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar

Explore the area

View in a map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Place, University of Warsaw
    ‪6 min walk‬
  • Place, Old Town Market Place
    ‪7 min walk‬
  • Place, Old Town Square
    ‪7 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, a desk with a lamp, a chair, a trash bin, and a window with curtains.

Standard Double Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, a bedside table, a mirror, and a window with curtains.

Superior Double Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A modern hotel room with a geometric-patterned wall, a bed with white and pink bedding, a desk with a telephone, and a large window with sheer curtains.

Deluxe Double Room

8.0 out of 10
Very good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a mirror, and a radiator.

Deluxe Twin Room

7.2 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

A modern hotel room with a large bed, a bedside table, a chair, and a large window with curtains.

Superior Triple Room

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Triple Room

A modern hotel room with a bed, orange sofa, and a small table.

Superior Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

A modern hotel room with a large bed, a bedside table, a mirror, and a window with sheer curtains.

Family Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment

A modern, compact living space with a red sofa, a small table, a TV, and a coffee machine.

Economy Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

View all photos for Superior Apartment

A modern room with a bed, orange sofa, and a small table.

Superior Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

A hotel room with a large bed, a smaller sofa, a nightstand with a lamp, and a mirror.

Superior Apartment

8.8 out of 10
Excellent
(17 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Comfort Apartment

A modern hotel room with a large bed, a sofa, a fireplace, and a view of the city.

Comfort Apartment

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Exclusive Apartment

A hotel room with a bed, a desk, a chair, a lamp, and a framed picture on the wall.

Exclusive Apartment

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 9
  • 1 Queen Bed, 1 Twin Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Deluxe Apartment

A hotel lobby with a teal sofa, a floor lamp, and a framed picture on the wall.

Deluxe Apartment

9.4 out of 10
Exceptional
(8 reviews)
  • 3 bedrooms
  • Sleeps 9
  • 2 Queen Beds, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Design Apartment

Room

Design Apartment

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About the area

Warsaw

Centrum stay.Within a 10-minute walk of this Centrum hotel, you'll find University of Warsaw and Old Town Square. Copernicus Science Centre and Fryderyk Chopin Museum are also within 2 miles (3 km).

What's nearby

  • Castle Square - 4 min walk - 0.4 km
  • The Royal Castle in Warsaw - 4 min walk - 0.4 km
  • University of Warsaw - 6 min walk - 0.5 km
  • Old Town Market Place - 7 min walk - 0.7 km
  • Old Town Square - 7 min walk - 0.7 km

Getting around

  • Warsaw Wileńska Station - 4 min drive
  • Nowy Świat-Uniwersytet Station - 12 min walk
  • Frederic Chopin Airport (WAW) - 37 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Zapiecek - ‬1 min walk
  • ‪Green Caffè Nero - ‬3 min walk
  • ‪GOŚCINIEC Polskie Pierogi - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk

About this property

Jess Hotel & Spa Warsaw Old Town

4-star spa hotel near University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front-desk safe, and an elevator.

This 4-star Warsaw hotel is smoke free.

  • 58 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and hair dryers. Accommodations at this 4-star hotel have kitchenettes. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided daily.

Sen Massage & Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.

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Motel One Warsaw-Chopin
Centrum
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 1,003 reviews
The price is CA $113
CA $122 total
includes taxes & fees
Oct 4 - Oct 5
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Property amenities

Family friendly

  • In-room kitchenette

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults, and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Frequently asked questions

How close is Jess Hotel & Spa Warsaw Old Town to the airport?

Jess Hotel & Spa Warsaw Old Town is 8.8 mi (37-min drive) away from the Frederic Chopin Airport (WAW) airport, the closest popular airport to the property.

How much does it cost to stay at Jess Hotel & Spa Warsaw Old Town?

As of Sept 29, 2026, prices found for a 1-night stay for 2 adults at Jess Hotel & Spa Warsaw Old Town on Oct 4, 2026 start from CA $126, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Jess Hotel & Spa Warsaw Old Town have an airport shuttle?

Airport shuttle services are not available at Jess Hotel & Spa Warsaw Old Town.

How close is Jess Hotel & Spa Warsaw Old Town to the beach?

This hotel is 2.2 mi (14-min drive) from Vistula River Beach.

Does Jess Hotel & Spa Warsaw Old Town offer free breakfast?

Free breakfast isn’t offered at Jess Hotel & Spa Warsaw Old Town, but buffet breakfast is offered for a fee of between PLN 59 and 59 for adults, PLN 59 and 59 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Jess Hotel & Spa Warsaw Old Town?

No, there is no casino at this hotel, but Royal Casino w Hotelu Mercure Warszawa Grand (5-min drive) is nearby.

What time is check-in at Jess Hotel & Spa Warsaw Old Town?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Jess Hotel & Spa Warsaw Old Town?

Free parking is not available at this hotel.

Does Jess Hotel & Spa Warsaw Old Town have a pool?

Jess Hotel & Spa Warsaw Old Town does not have a pool.

Does Jess Hotel & Spa Warsaw Old Town have a restaurant?

Jess Hotel & Spa Warsaw Old Town is home to NEM ASIAN FUSION, which features Fusion cuisine.

Does Jess Hotel & Spa Warsaw Old Town have a spa?

Pamper yourself with a day at Sen Massage & Spa, where you can enjoy hot stone massages.

How close is Jess Hotel & Spa Warsaw Old Town to downtown Warsaw?

Jess Hotel & Spa Warsaw Old Town is 0.7 mi away from Warsaw.

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 539 reviews
Rating 8 - Good. 167 out of 539 reviews
Rating 6 - Okay. 67 out of 539 reviews
Rating 4 - Poor. 36 out of 539 reviews
Rating 2 - Terrible. 14 out of 539 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, nice location, perfect for what i needed
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, close to the old and new town.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! We stayed in the big apartment and it was very comfortable for our family. The staff was friendly and the breakfast was really good. We lived the location!
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is in the old town area very convenient for walking
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is in a wonderful location, right next to Old Town Warsaw. The Spa is great, and I got a wonderful massage. Will definitely stay here again on my next visit to Warsaw!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is ideal. Close enough to Old Town to feel like you are there but far enough away to be a little quieter. Room was well laid out and bed was comfortable. Every possible food option is mere steps away.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very convenient location and friendly staff. Clean, but the AC units could be better as the rooms get a bit stuffy
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Excellent location | Superb breakfast | Nice spa
Spa
Dinner
Old Town
Breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to explore the old town and in great spot to use public transportation and discover Warsaw. This is more of an apartment with convenient location and available breakfast than regular hotel. The reception might be in different building than your room but if that’s the case it’s next door. There is elevator but you need to do some steps before you get to it.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely worth the money and we liked our stay there. The only thing we didn’t like was the smell of drains coming from outside, so couldn’t have windows open, but air conditioning came handy. We will definitely consider staying there next time as it’s brilliant location and staff were really fantastic!! Small but lovely bathroom with great shower, very comfortable mattresses for us, clean room and good size fridge. Really worth staying for few days!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Excellent location, expensive breakfast
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good thank you so much for your support
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, my stay at Jess Hotel & Spa was very upsetting and left me feeling unsafe. During my stay, another guest who appeared to be intoxicated aggressively slapped me. I immediately asked the hotel receptionist to contact the police. The police arrived and took the situation seriously, but I was informed that, under Polish law, further action would require me to pursue the matter through a civil case in court. What was particularly concerning to me was the hotel’s response to the situation. I was disappointed that there did not appear to be an effective policy or procedure for dealing with an aggressive guest or preventing potential further altercations. As a guest, I would expect a hotel to take reasonable steps to protect the safety and security of its guests when an incident like this occurs. I understand that the hotel cannot control every action of its guests, and I am not blaming the hotel for another person’s behavior. However, I believe the hotel’s handling of the aftermath and its apparent lack of a clear policy for dealing with aggressive guests are serious concerns. For these reasons, based on my personal experience, I would not recommend Jess Hotel & Spa to travelers who prioritize feeling safe and secure during their stay. I hope the hotel reviews its procedures for handling incidents involving aggressive or intoxicated guests so that similar situations can be prevented in the future.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place… very convenient
Stayed 3 nights in Oct 2025
Verified review

4/10 Poor

Liked: Cleanliness
The room is so small that you cannot find enough space to put your carry-on luggage. You have to pay for breakfast, but the food choices are very limited. There is no parking belonging to this hotel, so you have to find a parking on other streets and walk with your luggage to the entrance because GPS does not even show a way to stop at the hotel's entrance.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and hospitality.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Not what I expected. The hotel is definitely not a 4 star as is stated in the Hotel.com. The facility needs some serious upgrade since everything is old and worn. There was a stench in the hallway that was quite unpleasant. On the plus side the staff was friendly and helpul and the breakfast was quite descent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great hotel!
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice place!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay there again in the future.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment walking distance to most attractions.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing location.
Stayed 6 nights in Aug 2024