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DoubleTree by Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for DoubleTree by Hilton York

Experience the charm of Dojelet by Hilton, featuring a classic brick facade with arched windows and inviting balconies.
Relax in the serene outdoor patio area with comfortable seating and lush greenery.
Welcome to our hotel lobby, featuring a spacious reception area with a curved sofa and two tables.
Café serves a variety of baked goods and desserts.
Relax in a stylish room with a seating area, coffee table, and large window offering a view.

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • York Minster
    ‪6 min walk‬
  • Shambles
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪50 min drive‬

Room options

View all photos for Room, 1 Double Bed

Relax in a stylish room with a large bed, desk, and city view.

Room, 1 Double Bed

7.4 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Relax in a stylish room with a large bed, patterned wallpaper, and a skylight.

Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Relax in a stylish room with a large bed, patterned wallpaper, and a skylight.

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

Relax in this inviting room with a large bed, a small table, and a comfortable armchair.

Room, 1 Double Bed (Cosy Room)

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Relax in a spacious room with a large bed, flat-screen TV, and cozy seating area.

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Relax in comfort with a large bed, a desk for work, and a window with sheer curtains.

Twin Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Relax in this inviting space with a large bed, desk, and television.

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Relax in this inviting space with a large bed, bedside table, and desk with chair.

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

Relax in a stylish room with a large bed, patterned wallpaper, and a skylight.

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Two single beds with brown frames and white bedding, a nightstand with a telephone and lamp, and a textured wall.

Room, 2 Double Beds

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

York

City center retreat .Within a 10-minute walk of this The Groves hotel, you'll find Shambles and York Minster. Merchant Adventurers' Hall and Jorvik Viking Centre are also within half a mile (1 km).

What's nearby

  • York Minster - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 9 min walk - 0.8 km
  • York Dungeon - 10 min walk - 0.9 km
  • York Racecourse - 5 min drive - 3.2 km

Getting around

  • York Station - 15 min walk
  • Leeds (LBA-Leeds Bradford) - 57 min drive

Restaurants

  • ‪The Black Swan - ‬6 min walk
  • ‪The York Roast Co - ‬5 min walk
  • ‪200 Degrees Coffee - ‬6 min walk
  • ‪The Snickleway Inn - ‬3 min walk
  • ‪The Old White Swan - ‬5 min walk

About this property

DoubleTree by Hilton York

4-star hotel near Shambles
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star York hotel.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. Digital television is provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,166 reviews
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CA $155 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 7.50 for children
  • Uncovered self parking fee: GBP 25 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1005 reviews
Rating 8 - Good. 303 out of 1005 reviews
Rating 6 - Okay. 157 out of 1005 reviews
Rating 4 - Poor. 100 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family room

The family room 42 was excellent with 2 bedrooms, 2 bathrooms and a lounge area . Very roomy and comfortable
Stayed 1 night in May 2025

8/10 Good

Joanne

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my room's window I had the most beautiful of York Minster! The train station is a short, flat walk away. York Minster is less than 5 mins away and The Shambles was less than 10 mins. The room was quite comfortable, the breakfast was very hearty. I will be staying here again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in York

Great hotel very convenient for centre of York.
Stayed 2 nights in Apr 2025

6/10 Okay

Angela

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The room had some weird spill spots that hadn’t been cleaned and only a little bit of toilet paper. Not enough towels for a double room. Had to call down to get extra bedding and it took 5 phone calls over several hours to finally get them. However , the staff overall was pleasant and kind. And the beds and bathroom were clean. Great location! Beautiful view and atmosphere. Will likely stay again for location.
Stayed 2 nights in Apr 2025

6/10 Okay

Kala

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room that was given to us was very small and few step up and down. Then we were given a disabled room which was big but it felt like the room had not been used recently. I saw spider web in the tub. The sleeping was awful as there was creeping noise from upstairs room. The door kept banging every time someone went in their rooms. My experience was not pleasant this time.
Stayed 3 nights in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day visit

Just what you would expect from a qhality city centre hotel
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Claire

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel disappoints on arrival!

The hotel disappoints as soon as you arrive. No curb appeal- Hotel split into various buildings annexes. It is more like a motel. Parking limited & crammed. Given a family room in an Annex at back of hotel which was by the laundry facilities & bin disposal, room accessed by dark steep damp smelling staircase to loft room. ( nightmare if u have small kids & cases) Only velux windows so no view, cold room with useless heater which flashed all night , a thin, old carpet , some wall & bathroom lights not working, shower arm fell off in my hand when tried to use & water flooded on to bathroom floor from cubicle which had mold in the corner- whole room depressing & claustrophobic . I asked if any other room was available & was told by miserable staff ‘no we are full ‘. The breakfast area was not big enough for all the guests. Only 1 coffee machine which we had to queue for. On check out we were offered a refund on our parking (£25) which then created a dispute over the card we used to pay for this which did not correspond with their system. Literally want to forget I was ever there!
Stayed 1 night in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had avery nice time
Stayed 3 nights in Apr 2025

8/10 Good

Ruchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Disliked: Property conditions & facilities, room comfort

Ok, not the best

Hotel was a bit tured, wonky floors, uneven floorboards. Room was clean, bed was ok, not the best Breakfast mediocre.
Stayed 1 night in Apr 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel ,I believe has had an upgrade Position for our needs was very good
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wyn

Stayed 2 nights in Mar 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The toilet did not flush in our room. Basic amenities I would have considered standard. Saddened that a treat for my mum was Sub Standard. Not the usual Hilton experience I have had elsewhere.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Jade

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed for my 40th birthday and i was really unhappy with my stay. Upon entering the room, the vanity table was broken and the table top was flaking away exposing the MDF. The wardrobe had mis-matching handles. The divan base had stains on and the night switch wasnt working. The chair had stains all over it. In the bathroom the towel holder was broken off, the bath leaked, the base of the bath was filthy and broken. The sink was dirty with the cold sign missing off the tap. I have pictures of it all. I think that its terrible that we were put in a room so bad in the first place. We did complain and the receptionist spoke to managment who knocked some money off, but it really spoilt things as we were only there for 1 nite. Management didnt come to speak to us and didnt seem concerned about the long list of faults. For a hotel that has such a good reputation, i definitely wouldnt recommend and would not stay there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be booking again very soon

Amazing stay from start to finish, service was fantastic would highly recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

YongBeng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at york

The room is nice and BF with perfect! All the staffs are great
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Travelled with group
Liked: Cleanliness, room comfort

Overall ok, but broken toilet

Overall ok but my toilet was broken and wouldn't flush, was promised it would be fixed when i was out the next day and it wasn't, i then had to pack up and move rooms after a tiring day.
Stayed 3 nights in Mar 2025

10/10 Excellent

Pua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York with Doubletrees

It’s near and walking distance to places. Room is clean and new. Amazing breakfast too. Check in is a breeze
Stayed 1 night in Mar 2025