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The staff is very friendly and helpful. The bathroom tub is huge and water never gets cold.

We enjoyed our seven-night stay and would happily stay here again. It's a 2-block walk from the train station, and a 15-minute walk into the center of town. Our room and bed were comfortable, with lots of electrical outlets by the bed and desk. The included breakfast was full British, with eggs, bacon sausage and beans, along with many alternatives in a large, attractive breakfast area. We also enjoyed the dining room for dinner one rainy evening. Recommended.

There can't possible be a better hotel to stay in if visiting York Minster. You truly are only steps away. The hotel and location are just lovely and our room was a wonderful surprise in appearance - quite beautiful. It was so beautiful in fact, that it took me five minutes to realize there wasn't a single window in the room. It didn't truly matter, but would have been nice, though we understood when it was explained that the view would have been poor. I do wonder about safety though with no window in the event of a fire. Regardless, we would stay here again without hesitation. We also had a wonderful dinner the evening of our arrival and a very good light lunch the following afternoon. One thing the property did that was much appreciated, was the valet parking service which was a reasonable £20. They also allowed us to leave our luggage and our car with them all day the day we checked out. This was something they offered to us without us even having to ask. We enjoyed this property and location so much, that we inquired about staying a second night, but they had no rooms available.