Malmaison York

4.0 star property
4-star hotel near York Minster

Choose dates to view prices

Photo gallery for Malmaison York

Rooftop terrace
Banquet hall
Reception
Restaurant
Standard Double Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Micklegate Bar
    ‪4 min walk‬
  • Place, York Christmas Market
    ‪6 min walk‬
  • Place, Shambles
    ‪7 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

Standard Double Room

9.0 out of 10
Wonderful
(102 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

8.8 out of 10
Excellent
(19 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room

9.2 out of 10
Wonderful
(35 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Club Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

9.4 out of 10
Exceptional
(29 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

FAMILY SUITE

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

York

Bishophill stay.Within a 10-minute walk of this Bishophill hotel, you'll find York Minster and Shambles. Yorkshire Museum Gardens and York Central Library are also within half a mile (1 km).

What's nearby

  • Micklegate Bar - 4 min walk - 0.4 km
  • York Christmas Market - 6 min walk - 0.5 km
  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • Shambles - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km

Getting around

  • York Station - 4 min walk
  • Leeds (LBA-Leeds Bradford) - 54 min drive

Restaurants

  • ‪Malmaison York - ‬1 min walk
  • ‪House Of The Trembling Madness - ‬4 min walk
  • ‪Society Lounge & Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Star Inn the City - ‬3 min walk

About this property

Malmaison York

4-star hotel near York Minster
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness center, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 150 guestrooms or units
  • 2 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
Malmaison York offers 150 air-conditioned accommodations with safes and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 27.50 per night)
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 20-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 760 out of 1292 reviews
Rating 8 - Good. 326 out of 1292 reviews
Rating 6 - Okay. 127 out of 1292 reviews
Rating 4 - Poor. 53 out of 1292 reviews
Rating 2 - Terrible. 26 out of 1292 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed the one night but the staff were very friendly and efficient, they helped us check baggage before and after check out so they were could explore the city without carting around unnecessary luggage. The room itself was clean and nice decorated, the bed was perhaps a little on the soft side which may be an issue for some but we found it perfectly fine. The shower was great and the room temperature controlled was fantastic given it was quite a warm sticky day outside and I've seen other hotels in the area resort to loud portable Aircon units in an effort to keep the rooms at an acceptable level but here the integrated air was efficient and quiet. Overall a very enjoyable, if quick stay, that I would be happy to do again.
Stayed 1 night in Sep 2025

10/10 Excellent

Charlie

Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic room, really comfortable bed
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York Weekend Break

Ideal location for York centre. Helpful team and comfortable stay.
Stayed 2 nights in Sep 2025

8/10 Good

Kirsty

Stayed 2 nights in Aug 2025

10/10 Excellent

Victoria

Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really nice place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Gareth

Travelled with family
Liked: Staff & service

Just ok

Just ok paid for a room with a view but view was of the side of a building I also think that after booking two upgrade rooms then charging £25 per person for breakfast is cheeky to say the least
Stayed 1 night in Aug 2025

10/10 Excellent

Angela, Benton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We love this hotel and staying here made our trip to York perfect. We have stayed in many hotels and although modern, fulfils expectations. It is conveniently located, just a short walk into the town. Cannot comment on the food as we did not eat here but the bar is great and the rooms are lovely. The gym is well-equipped and has air con. Thank you for a lovely stay. I must add, I the rooms have the most comfortable beds with remarkable bedding. The pillows and duvet are amazing. I’d love to know where they bought them from.
Stayed 1 night in Aug 2025

10/10 Excellent

Luciana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and well located
Stayed 1 night in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Beverly

Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Stayed 1 night in Jul 2025

10/10 Excellent

Christina, North Easton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Aug 2025

10/10 Excellent

Siddharth

Stayed 3 nights in Aug 2025

10/10 Excellent

darryl

Stayed 2 nights in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

A nice hotel in a great position. The room facilities were ok, not as good as I would have hoped for in a hotel of this quality. Poor selection of toiletries and the lighting in the room was odd. Breakfast and bar service was very good though I’m not sure why the mocktails are not included in the happy hour pricing!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

A great location, a short walk into the city. Room was beautiful, really spacious with a great view. Very clean with everything you need.
Stayed 2 nights in Aug 2025

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with just a short walk over the bridge into town. We had a comfortable, clean room check in was quick and easy. We didn't use the bar but did book breakfast which was excellent. It is a bit pricey but the service was brilliant and there was a wide selection of food.
Stayed 1 night in Aug 2025