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Novotel York Centre

4.0 star property
4-star hotel near Shambles

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Photo gallery for Novotel York Centre

Exterior
Bar (on property)
Exterior
Family Double Room, 1 Queen Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Fishergate, York, England, YO10 4FD
  • Place, York Barbican
    ‪3 min walk‬
  • Place, Jorvik Viking Centre
    ‪8 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(52 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

Family Double Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

York

Fishergate stay.Within a 10-minute walk of this Fishergate hotel, you'll find York Barbican and Yorkshire's Winter Wonderland. Clifford's Tower and Walmgate Bar are also within half a mile (1 km).

What's nearby

  • York Barbican - 3 min walk - 0.3 km
  • York Grand Opera House - 6 min walk - 0.6 km
  • Jorvik Viking Centre - 8 min walk - 0.7 km
  • York City Walls - 8 min walk - 0.7 km
  • Shambles - 9 min walk - 0.8 km

Getting around

  • York (QQY-York Train Station) - 5 min drive
  • Leeds (LBA-Leeds Bradford) - 55 min drive

Restaurants

  • ‪The Postern Gate - ‬4 min walk
  • ‪The Masons Arms - ‬3 min walk
  • ‪Tabanco by Ambiente - ‬8 min walk
  • ‪Edinburgh Arms - ‬2 min walk
  • ‪Bison Coffee House - ‬6 min walk

About this property

Novotel York Centre

4-star hotel near Shambles
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 19 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator
  • Handrails in stairways
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 19 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)
  • Late check-out fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1015 reviews
Rating 8 - Good. 308 out of 1015 reviews
Rating 6 - Okay. 114 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 22 out of 1015 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Olivia

Stayed 1 night in Oct 2025

6/10 Okay

Lawrence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Novotel York Centre proved OK and average for a 4 star hotel! On a positive note ... The staff all proved delightful and enthusiastic to please us! The bar and refreshments were nice and provided a comfortable spacious area to relax and enjoy reasonably priced drinks during happy hour. The pool was exceptionally nice, clean and well managed! Breakfast was good and again the staff and service was exceptionally good! The negatives: the room did not impress us for a 4 star rated hotel. The carpets were stained in multiple area. The 'finger groove handles' on cupboard doors to access the fridge and adjacent cupboard had deep set dust in the grooves and was rather unsightly and setting a poor hygiene standard (We took photographs of these problems if required for evidence!) We did not wish to engage on complaining as we wee only there 2 nights and don't favour making a fuss whilst there! Water pressure in the sink tap was very low (obviously a reducer in place). Towels and sheets were not of 4 star quality. The car park was very expensive (but we anticipated such and travelled by train!) Otherwise, the combination of the lovely pool, nice bar and wonderful staff outweighed the identified problems and we enjoyed our stay as best we could.
finger grip on cupboard door ,, engrained with dust in groove!
Very stained carpet in our room in Novotel
Cupboard doors and carpet in our room
Finger groove (thick in dust) in fridge cupboard door in our room, Novotel York
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Stayed 3 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly at check in. Room was beautiful and clean. The thing that let it down was the bathroom as it was an accessible bathroom which wasn’t asked for or required and made it difficult for me being 6’3 due to the low sink and shower/bath configuration. Have had accessible rooms before which were done a lot better. Tv didn’t work as it kept switching itself off
Stayed 1 night in Oct 2025

8/10 Good

Laura

Stayed 2 nights in Oct 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit to Barbican, hotel.

Lovely hotel, great location for centre of York & Barbican. Parking £17, but is secure. Hotel staff are lovely, so us the food in the bar.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From a big beautiful clean room to the wonderful staff and the fantastic food in the restaurant, made our stay so enjoyable m, will definitely be back
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
We thought the hotel was great. Where the Novotel hotel is, everything you want and need is within walking distance. Again great place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel! Highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was modern and clean. Food was delicious but bar a bit expensive.
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Jessica

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
On check in there were 3 staff on the check in desk one was helping another customer one was playing on their phone and one was chatting. This ment checkin took longer than I could have. We confirmed that we had booked a twin room but when we got to the room it was a double (they corrected this via housekeeping). There was a toilet roll under the bed. And the booking for the swimming pool seemed strange as there were at time alot more people than there was supposed to be in it. The room was comfy and the brekfast was good. The staff were variable.
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great spot near the river ouse and is an easy and quick walk in to town.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central

Easy walk into centre 10 mins max, room spacious with great facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Lily

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Staff is well meaning / friendly, perhaps we were there on the wrong day but felt like everyone needed significant training. Rooms are pretty basic but clean
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and dog friendly!

Great location and dog friendly!
Stayed 2 nights in Sep 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

Took our 10 year old granddaughter for her last visit before schools opened back .our room was large with a double sofa bed for her . The bar area was very nice. Breakfast was what we would expect and the food was nice and warm . It was raining on the Saturday night so we opted to stay in the hotel for our evening meal but have to say we were quite disappointed with the quality of the food. All the staff were really friendly and we would definitely stay again.
Stayed 2 nights in Aug 2025

8/10 Good

Shajia

Stayed 2 nights in Sep 2025

8/10 Good

Inbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025