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Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for Hilton York

Double Guest Room with Balcony and Tower View
Restaurant
Meeting facility
Double Guest Room with Balcony and Tower View
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Business services
  • Bar

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Place, Jorvik Viking Centre
    ‪2 min walk‬
  • Place, York City Walls
    ‪2 min walk‬
  • Place, Shambles
    ‪3 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Accessible Double Room

  • Sleeps 2

Double Room With Sofa Bed

  • Sleeps 3

View all photos for Double Room with Sofa bed

Double Room with Sofa bed | Living area

Double Room with Sofa bed

9.2 out of 10
Wonderful
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for King Guest Room with Tower View

King Guest Room with Tower View

King Guest Room with Tower View

8.8 out of 10
Excellent
(16 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

Double Guest Room with Balcony and Tower View

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room

Accessible Double Room

7.6 out of 10
Good
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Hilton Guest Double Room

  • Sleeps 2

View all photos for Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room With Tower View And Balcony

Premium bedding, in-room safe, desk, iron/ironing board

Double Guest Room With Tower View And Balcony

  • Sleeps 2

King Hilton Suite With Sofa Bed

  • Sleeps 3

Hilton Guest Room

  • Sleeps 2

Deluxe Double Room With Balcony Tower View

  • Sleeps 2

Deluxe King Room With Tower View

  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for Double Guest Room

Double Guest Room

Double Guest Room

8.8 out of 10
Excellent
(53 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two Double Bed Guest Room

Two Double Bed Guest Room

8.4 out of 10
Very good
(34 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

York

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. York City Walls and Clifford's Tower are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Pavement Vaults - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬4 min walk

About this property

Hilton York

4-star hotel near Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Similar properties

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Hampton by Hilton York Piccadilly
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,551 reviews
The price is CA $110
CA $132 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 137 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

David Graham

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

8/10 Good

I-Kang

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and decent room. Super nice staffs. Nice breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Louise

Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities
Spotless room great breakfast
Stayed 1 night in Nov 2025

8/10 Good

Phil

Liked: Staff & service, room comfort
Disliked: Cleanliness
We arrived early and although I had messaged the hotel in advance to ask for an early check in the room was not available. The receptionist siad that they would send me a text message when the room was ready but we did not receive a message. We got into the room just after 4.00 and was disappointed as there were crisps and foodstuffs on the floor from the previous occupant We were previously told that the room was not available as it was still being cleaned yet after all of our efforts the room was still presented to us dirty. Not what we would expect from the Hilton?
Stayed 1 night in Nov 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, good variety for breakfast and bar food.
Stayed 3 nights in Nov 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
William was so helpful checking us in and helping us with the valet service. Our room was super clean and comfortable and the staff went the extra mile to make my partner and I’s first anniversary extra special! Location is super close to all the best parts of York. I will definitely recommend the Hilton York to everyone! Thankyou for a magical stay in my favourite city!
Stayed 2 nights in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and helpful. Breakfast was excellent with many choices and a great view of Clifford’s Tower. Close to shops and restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice clean room, nice hotel and friendly staff. Excellent lady cooking any extra breakfast requirements to order. The only downside was the overpowering smell of air freshener in reception, not good for breathing.
Stayed 2 nights in Nov 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Manageress on shift went above and beyond to ensure we got to the train station when the Taxi failed to turn up. It was much appreciated.
Stayed 1 night in Nov 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed good night sleep even though hotel was full an busy was quiet during the night. Only down fall was breakfast too loud and very busy a lot of footfall walking past constantly couldn’t relax not very spacious
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel very nice fruendly helpful staff. Great breakfast with lovely view. Will return
Stayed 2 nights in Nov 2025

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast, very clean, good staff just no air con and wasn’t a very good view but would definitely stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

4/10 Poor

Lara

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location, friendly staff happy to seat 9 of us for breakfast or drinks in the bar area. Room comfortable & spotless, although bathroom a bit too compact & having to step in/ out of bath to use shower, not great for people in their mid seventies, despite a number of grab handles.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Rooms we're spotless, Very helpful and friendly staff.
Stayed 2 nights in Nov 2025

8/10 Good

Josephine

Liked: Cleanliness, property conditions & facilities
NA
Stayed 2 nights in Oct 2025

8/10 Good

Sarah Josie

Liked: Cleanliness, property conditions & facilities
Clean room, staff is amazing. Out of hotels control, but you can hear everything! Partying doesn’t end until 430 in the morning outside, there’s a huge club a block away and you can hear the music. In the morning as people are waking you can hear convos as if they’re in your room. Again, not the hotels fault.
View from room with balcony
Stayed 1 night in Nov 2025

6/10 Okay

John

Liked: Cleanliness
The hotel feels like one catering for short stay visitors. Probably not expecting repeat business. The staff were generally good with some ‘student type’ exceptions. The room was small with not very effective sound insulation from outside noise. The shower was terrible, very small with barely a trickle of water. The breakfast was very good, and the evening meal was good if a little pricy. The location is excellent within easy access to York centre etc. Car parking is not so good, the hotel parking charges are too high.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Great suite great staff
Stayed 1 night in Oct 2025

8/10 Good

Alison

Travelled with family
Liked: Cleanliness
Location was great
Stayed 1 night in Oct 2025