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Hilton York

4.0 star property
4-star hotel near Shambles

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Photo gallery for Hilton York

Enjoy meals in a spacious dining area with a long table and garden views.
Conference room with a long table and six chairs, surrounded by a brick-patterned wall and a large window with a city view.
Relax in a serene space with a large bed, a comfortable armchair, and a floor lamp.
Enjoy breathtaking views of the historic tower from the comfort of your room.
Welcome to our hotel lobby, featuring a spacious reception area with a flat-screen TV, computer monitor, and comfortable seating.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
1 Tower Street, York, England, YO1 9WD
  • Jorvik Viking Centre
    ‪2 min walk‬
  • Shambles
    ‪3 min walk‬
  • York Minster
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪49 min drive‬

Room options

View all photos for Double Room with Sofa bed

Two single beds with white linens, a desk, and a table with a lamp.

Double Room with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Two Double Bed Guest Room

Two single beds with matching headboards, a desk, and a comfortable armchair await in this stylish room.

Two Double Bed Guest Room

8.0 out of 10
Very good
(25 reviews)
  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed with Sofa bed

Relax in a stylish room with a large bed, wooden headboard, and a view of the outside through large windows.

Premium Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Guest Room

Relax in a spacious room with a large bed, desk, and comfortable chair.

Double Guest Room

8.6 out of 10
Excellent
(41 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Guest Room with Balcony and Tower View

Enjoy breathtaking views of the historic tower from the comfort of your room.

Double Guest Room with Balcony and Tower View

8.4 out of 10
Very good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Relax in a stylish room with a large bed, round armchair, and floor lamp, surrounded by framed artwork and a window with sheer curtains.

Accessible Double Room

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Guest Room with Tower View

Relax in this serene retreat with a large bed, flat-screen TV, and comfortable workspace.

King Guest Room with Tower View

8.8 out of 10
Excellent
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Experience the grandeur of our hotel lobby, featuring a stunning glass staircase, reception desk, and comfortable seating areas.

Radisson Hotel York

Bishophill
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,004 reviews
The price is CA $128
CA $154 total
includes taxes & fees
Aug 31 - Sep 1
Radisson Hotel York

About the area

York

City Centre stay.Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. Fairfax House and York City Walls are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 2 min walk - 0.2 km
  • York City Walls - 2 min walk - 0.2 km
  • Shambles - 3 min walk - 0.3 km
  • York Christmas Market - 3 min walk - 0.3 km
  • York Minster - 8 min walk - 0.7 km

Getting around

  • York Station - 13 min walk
  • Leeds (LBA-Leeds Bradford) - 56 min drive

Restaurants

  • ‪The Red Lion - ‬3 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪Cresci Pizzeria - ‬4 min walk
  • ‪Drift-In - ‬3 min walk

About this property

Hilton York

4-star hotel near Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 4331 sq ft of conference space
  • 402 sq m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Hotel entrance with a prominent sign above the entrance, situated on a street corner.

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,177 reviews
The price is CA $130
CA $156 total
includes taxes & fees
Aug 31 - Sep 1
Hampton by Hilton York Piccadilly

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1006 reviews
Rating 8 - Good. 282 out of 1006 reviews
Rating 6 - Okay. 156 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
All good except the family room was too small for 2 double beds
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel clean and central but most of all lovely staff who are professional and efficient but also kind and friendly which makes for a relaxed atmosphere. It might be a bit dated in decor but it’s still smart and well looked after. I’ve been several times and would always stay here if in York
Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the wifi didn't work. The staff knew about it, but not really much they could do. We like the location and were able to get to all the tourist attractions by foot. It's worth buying the breakfast buffet the night before it, will save you 5 pounds. It's not the best buffet but is very convenient. Ask for a castle view room when booking.
Stayed 3 nights in Apr 2025

6/10 Okay

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Easy hotel to spend one night.
Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

Stayed 1 night in Apr 2025

6/10 Okay

Fiona

Stayed 1 night in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

Satff friendly helpful very welcoming, improvements going on within the hotel as a little dated for a hilton but clean and tidy never the less. Breakfast buffet was spot on had a selection of everything delicious. Room are ok again clean and tidy ideal beds not so comfortable mind. Location is bang on city centre about 10 min walk from the train station. There is a car park first come first serve basis but a car park directly across if it was full which is good to know. Overall this was a pleasant weekend trip would stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mackenzie

Stayed 1 night in Mar 2025

10/10 Excellent

Ashish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel. good 4 star for york. friendly staff. amazingly well kitted our gym. morning breakfast was v good even during v busy times.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shankar, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Masahide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was absolutely amazing. The hotel was amazing. No problems at all. The staff were were nice, friendly and very helpful. Will definitely be back.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Duncan

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We booked a deluxe room and paid £179 for one night and breakfast. We arrived on Friday went to make a cup of tea only one milk and one pack of biscuits in a two person room, we had to ask for more. We went to have a shower and no body wash or conditioner we asked for some to be put in room for next day, but never arrived. Shower head would not stay in position kept dropping down and water pressure poor.
Stayed 1 night in Apr 2025

4/10 Poor

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel desperately needs refurbished. Shower rubbish, bathroom very dated. Air con not working had to get maintenence to fix but still was poor.Tower veiw but couldnt see out of window as double glazing unit is shot. Wouldnt stay again. No fridge no milk.
Stayed 1 night in Apr 2025

10/10 Excellent

Janita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025