Hotel Indigo York by IHG

4.0 star property
4-star hotel near Shambles

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Photo gallery for Hotel Indigo York by IHG

Bar (on property)
Premium Room, 1 King Bed
Exterior
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(115 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

About the area

York

City center retreat .Within a 15-minute walk of this City Centre hotel, you'll find Shambles and York Minster. National Centre for Early Music and Walmgate Bar are also within half a mile (1 km).

What's nearby

  • Jorvik Viking Centre - 6 min walk - 0.5 km
  • York City Walls - 6 min walk - 0.5 km
  • Shambles - 6 min walk - 0.6 km
  • York Christmas Market - 8 min walk - 0.7 km
  • York Minster - 12 min walk - 1.1 km

Getting around

  • York Station - 18 min walk
  • Leeds (LBA-Leeds Bradford) - 69 min drive

Restaurants

  • ‪Brew York Craft Brewery & Tap Room - ‬3 min walk
  • ‪The Postern Gate - ‬4 min walk
  • ‪Piccadilly Tap - ‬4 min walk
  • ‪The Red Lion - ‬4 min walk
  • ‪The Rook & Gaskill - ‬4 min walk

About this property

Hotel Indigo York by IHG

4-star hotel near Shambles
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

  • 103 guestrooms or units
  • 4 levels
  • Built in 2015
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV with digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 884 out of 1248 reviews
Rating 8 - Good. 270 out of 1248 reviews
Rating 6 - Okay. 66 out of 1248 reviews
Rating 4 - Poor. 13 out of 1248 reviews
Rating 2 - Terrible. 15 out of 1248 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

GEORGE, SHIPPENSBURG

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Nice hotel - standards slipping

Been staying in the hotel for a number of years now and we do feel that standards are slipping from where they used to be. Uniform used to be a nice shirt and tweed waistcoat, now a scruffy shirt. Breakfast used to be a freshly cooked to order with the best ingredients and a full English. No a buffet type setup with only a select few things cooked. Rooms are looking a little tired. The runner on our bed was covered in stains, bed was covered in hair as was the bathroom. It’s a shame as we love this hotel and come back every year, just hope standards improve should we return.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good shower, nice clean room with comfortable bed. Breakfast was fine & staff were helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Sadhna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was absolutely gorgeous. Well decorated, super cozy and the bed was top notch.
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Fabiana

Stayed 1 night in Aug 2025

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast anywhere!
Stayed 2 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was nicely styled and clean, the staff helpful and accomodated our large vehicle in their carpark. The location is good. The only thing we didnt like was the worn and extremely saggy mattress which didnt make for restful nights and meant we both woke with aching backs.I booked a hotel over an apartment as wanted a firm mattress but this wasn't what the hotel offered.
Stayed 2 nights in Oct 2025

8/10 Good

Sally

Stayed 1 night in Sep 2025

10/10 Excellent

Curtis

Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, off site parking only 2 minutes away, friendly staff
Stayed 2 nights in Oct 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located near to bars and restaurants but also quiet. Comfortable room and the added bonus of late check out
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Stayed 1 night in Oct 2025

8/10 Good

Jeffrey

York trip

Very nice room. Clean and spacious. It would have been nice to have two arm chairs one for each adult. The cooked breakfast food was Luke warm at best. The plates were cold.
Stayed 4 nights in Oct 2025

10/10 Excellent

deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second Hotel Indigo stay, the last was in Edinburgh for 7 days as well. As a tourist who likes to walk and take in every possible sight, the location in the city center , could not have been better. In addition , it was surrounded by small restaurants offering almost every ethnic food one could think of, as well as many countless traditional pubs. We enjoyed breakfast at the hotel every morning, and everything from special coffees, continental breakfast along with the English breakfast as well as any breakfast made to order. The service from the front desk, to the restaurant and housekeeping, could not have been better. Every single member of staff was cheerful and helpful. I very much enjoyed the smart British modern decor, replete with beautiful velvets, tweeds and some very nice millwork. It contributed enormously to the experience. Great job, Hotel Indigo. I loved my York experience.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Amenities
Helpful and friendly staff. Unique hotel; modern; high quality bed and shower. Excellent for York center. Negative: no parking on site and had to pay extra !
Stayed 1 night in Oct 2025