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4.8 out of 5

"Location was great. Staff was lackadaisical, sink and shower slow draining " More

By a verified traveller on Mon 22 Jul 2019

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Hotel Description

5-star luxury hotel near York Minster

City center retreat

Within a 10-minute walk of the hotel, you'll find York Minster and York Theatre Royal. Shambles and Jorvik Viking Centre are also within half a mile (1 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the fitness center, bar/lounge, and rooftop terrace.

Free WiFi, LCD TVs

The 107 individually decorated guestrooms offer free WiFi and 24-hour room service. LCD TVs come with digital channels, and other amenities include Egyptian cotton sheets and coffee/tea makers.

Classic Twin Room (Spa access not included)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$162* Per night/room 1 Mar. - 2 Mar.

Suite (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room (Spa access not included)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Grand Room (Heritage)

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Grand Hotel & Spa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Grand Hotel & Spa

Everyone (1) Couples (2) Family (2)
5 out of 5
I love the location of this property, the friendliness and helpfulness of the staff and the amenities and cleanliness of the rooms. The overall atmosphere was great.

Posted by , from Montreal on 29 May 2019

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Comment from Hotel Management

29 May 2019 by Guest Relations Executive

Good afternoon Susan, Greetings from The Grand. I hope that you are having a fantastic week so far. Thank you for choosing to stay with us and submitting your feedback. It is great to read that we made a wonderful impression on you and that you truly appreciated our 5 star service. We hope to welcome you back in the near future. All the best,

4 out of 5
Location was great. Staff was lackadaisical, sink and shower slow draining

Posted by on 22 Jul. 2019

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Comment from Hotel Management

23 Jul. 2019 by Guest Relations

Good evening, Greetings from the Grand! Firstly, I would like to thank you for taking the time to provide us with your review, as we do really appreciate your time. The team strives to provide the highest levels of service and on hand to ensure your stay is as comfortable as possible. It is within our best interests to resolve any issues you may have immediately. It will be our pleasure to welcome you back in the near future. Kind regards, Catherine Jayne Herbert Guest Relations Executive

5 out of 5
The staff was very friendly and helpful. The room was comfortable and had a nice view. The location is great - right in the historic part of the city. An easy walk to The Shambles, the Minster, the City Walls and all the other attractions.

Posted by on 5 Apr. 2019

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Comment from Hotel Management

6 Apr. 2019 by Guest Relations Executive

Good afternoon. Greetings from The Grand. Thank you for choosing to stay with us and submitting your feedback. We are pleased to read that you enjoyed al elements of your stay and rated us a wonderful 5/5. Location is key and it is great to know that you made use of our central location and explored the beautiful City of York. We look forward to welcoming you back in the near future. Kind regards,

5 out of 5

Great hotel in walking distance to all the sites.

Excellent staff who were polite and helpful at all times. The food was good, but a little pricey. Amenities were great. My wife enjoyed her spa experience. Would definitely go back.

Posted by , from Tulsa, OK on 29 Dec. 2015

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About the The Grand Hotel & Spa

Location Station Rise, York, England YO1 6GD

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 31 December:

  • Dining venue

Property Features

The Grand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 0 square feet (0 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Grand Hotel & Spa. Parking is available for a fee. This Edwardian York hotel is smoke free.

  • 107 guestrooms or units
  • 5 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1906
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (48.9 km / 30.4 mi)
  • Train station: York Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Grand Hotel & Spa offers 107 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

The Rise - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Cribs (infant beds) are available for GBP 15 per day.

Pets

  • Pets: GBP 25.00 per pet, per stayService animals are exempt from fees.

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking.

  • Only service animals are allowed
  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 20.00 for adults and GBP 7.50 for children (approximately)
  • Valet parking fee: GBP 35 per night
  • Pet fee: GBP 25.00 per pet, per stay
  • Crib (infant bed) fee: GBP 15 per day
  • Rollaway bed fee: GBP 25 per day
  • Facilities fee: GBP 25 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cedar Court Grand
  • Cedar Court Grand Hotel
  • Cedar Court Grand Hotel York
  • Cedar Court Grand York
  • Cedar Court Hotel
  • Cedar Grand Court
  • Cedar Grand Court Hotel
  • Grand Cedar Court
  • Grand Cedar Court Hotel
  • Hotel Cedar Court
  • Cedar Court Grand Hotel And Spa
  • Grand Hotel York
  • Grand York
  • The Grand Hotel & Spa York
  • The Grand Hotel & Spa Hotel
  • The Grand Hotel & Spa Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.ca/York-Hotels-The-Grand-Hotel-&-Spa.h3697588-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.