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No.1 by GuestHouse, York

4.0 star property
4-star boutique hotel near York Minster

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Photo gallery for No.1 by GuestHouse, York

Suite (The Bootham)
Couples treatment rooms, hot stone massages, deep-tissue massages
Breakfast, lunch, dinner served; British cuisine
Staircase
Suite (The Bootham)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
1 Clifton, York, England, YO30 6AA
  • Place, York St. John University
    ‪7 min walk‬
  • Place, York Minster
    ‪9 min walk‬
  • Place, Shambles
    ‪12 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪52 min drive‬

Room options

View all photos for Room (Guest Room)

Room (Guest Room)

Room (Guest Room)

9.4 out of 10
Exceptional
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (The Bootham)

Suite (The Bootham)

Suite (The Bootham)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Large Guest Room)

Room (Large Guest Room)

Room (Large Guest Room)

9.8 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (The Clifton)

Suite (The Clifton)

Suite (The Clifton)

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Bigger Guest Room)

Room (Bigger Guest Room)

Room (Bigger Guest Room)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Small Guest Room)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room (Small Guest Room)

  • Sleeps 2
  • 1 King Bed

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About the area

York

Clifton stay.Within a 15-minute walk of this Clifton hotel, you'll find York Minster and Shambles. Bootham Crescent Stadium and Bootham Bar are also within half a mile (1 km).

What's nearby

  • Yorkshire Museum Gardens - 6 min walk - 0.5 km
  • York St. John University - 7 min walk - 0.7 km
  • York Minster - 9 min walk - 0.8 km
  • Shambles - 12 min walk - 1.1 km
  • York Christmas Market - 14 min walk - 1.2 km

Getting around

  • York Station - 11 min walk
  • Leeds (LBA-Leeds Bradford) - 53 min drive

Restaurants

  • ‪Bootham Tavern - ‬5 min walk
  • ‪Bean & Gone Coffee - ‬6 min walk
  • ‪Old Grey Mare - ‬6 min walk
  • ‪New Bodrum - ‬5 min walk
  • ‪Mamma Mia - ‬7 min walk

About this property

No.1 by GuestHouse, York

4-star boutique hotel near York Minster
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and coworking spaces are available.

WiFi is free in public spaces. Spa services, a library, and multilingual staff are also featured at the boutique No.1 by GuestHouse, York. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of No.1 by GuestHouse, York was completed in December 2021.

This 4-star York hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 3 levels
  • Built in 1836
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
No.1 by GuestHouse, York offers 38 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desks. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.

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Property amenities

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20 per person
  • Uncovered self parking fee: GBP 25.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Barclaycard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Grange Hotel York
Grange York
The Grange Hotel
No.1 by GuestHouse, York York
No.1 by GuestHouse, York Hotel
No.1 by GuestHouse, York Hotel York

No.1 by GuestHouse, York Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 235 out of 278 reviews
Rating 8 - Good. 26 out of 278 reviews
Rating 6 - Okay. 9 out of 278 reviews
Rating 4 - Poor. 6 out of 278 reviews
Rating 2 - Terrible. 2 out of 278 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Duncan

Travelled with partner
Liked: Amenities
Really nice hotel, great staff, friendly, helpful and polite. Nice, clean facilities. Some quaint and quirky features. Really enjoyed our stay here. Would recommend.
Stayed 1 night in Aug 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Very welcoming and friendly team

Lovely welcoming team, great in room amenities, pantry available too. Comfy bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Thea

Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay - modern trendy room with a turntable and four poster bed - lovely pantry room and a really cool bar with a working model train - very friendly nice service in the bar - one word of caution is that we did get blocked in in the car park!
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

David

Stayed 2 nights in Jul 2025

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely place to stay, with charming touches

I enjoyed my stay - the hotel staff were fantastic, and the massage I booked was out of this world! My room was less than spacious, though the ceiling was very high which helped it feel bigger (and the four poster bed was fab). I loved the help-yourself pantry, and the skin and hair products were lovely.
Stayed 1 night in Jul 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, really nice vibe. The staff were fantastic.Rooms were cute, and the air conditioning was so good.
Stayed 1 night in Jun 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Great hotel - we’ll be back
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Lovely spot.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Mitch

Travelled with family
Disappointing bedrooms, weird furniture, lot of road noise and street lights through poor quality curtains. Air conditioning not working in one room, coffee machine not working in another. Tiny towels and not much hot water. Expensive for the lack of quality in the bedrooms. Staff where good and the cocktail bar, lounge and dinning room where nice. Would not stay again
Stayed 1 night in Jun 2025

10/10 Excellent

IAIN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great place to have a drink before venturing out.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay at No. 1! The hotel is beautiful, warm, and inviting. The rooms were clean and cozy. The staff were very kind and accommodating. We also enjoyed the spa and restaurant (Pearly Cow). We weren’t informed about the pantry when we checked in, so make sure you ask about it if you stay.
Stayed 2 nights in Jun 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property is a 15 min walk from train station and a 10 min walk into town. Very accessible. Quiet and safe surroundings. The main positive of this hotel is the staff - friendly, polite and knowledgeable. Great bartenders and a lovely room to sit and drink. I would recommend the restaurant - food was great. Def a place I would stay at next time I’m in York.
Stayed 4 nights in May 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the best stay for our 3rd wedding anniversary. The hotel went above and beyond to make us feel so welcome. It was our first anniversary since we became parents and the hotel were amazing with our baby girl. The room was perfect and so child friendly. The hotel provided a cot bed and also had a tepee play area for our little one to enjoy. We are at the pearly cow restaurant next to the hotel and it was great food and service too. Thank you for an amazing stay to all the fantastic staff at the hotel and we already can’t wait to return in the future for another visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lived up to all my expectations
Stayed 1 night in May 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless in every way. Certainly stay again and recommend
Stayed 1 night in May 2025

10/10 Excellent

Lucienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

helen

Stayed 1 night in May 2025

4/10 Poor

Phoebe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING! But……. The hotel is simply stunning; the decor, the atmosphere, the works. It is just gorgeous. The rooms are so tasteful and cosy, and the bar area and lounge were gorgeous for an evening drink. The staff were all unbelievably helpful and friendly and we loved the addition of the pantry for an evening snack. The location is ideal for walking right into the centre of town for food and drinks. We didn’t eat at the Pearly Cow but the menu looked beautiful too. Now for the but… The walls are paper thin. You can hear absolutely everything the guests in the next room are doing. I totally understand that it is an old building, but I do think it’s a shame that steps have not been taken to ensure maximum privacy & comfort, and soundproofing for example. If a cosy night’s sleep that is relaxing is what you are after, I would really strongly consider taking this information on board. Our night was so disturbed we did have quite a poor night’s sleep sadly. We spoke to reception and the manager was great in how she handled our complaint. I do think it is such a shame that such a dampener has been left on our stay. I would maybe have thought twice about booking had I known this would be the experience we would have. Sadly I have to rate the hotel as poor because ultimately, a hotel is for sleeping, and unfortunately we did not get much of that.
Stayed 1 night in May 2025

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No1 York

Lovely boutique hotel. Walking distance to all the main attractions. Love the complimentary pantry!
Stayed 2 nights in May 2025

10/10 Excellent

Liam, London

Stayed 1 night in May 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025