6/10 Okay
Susan D
May 16, 2025
Liked: Cleanliness
Disliked: Staff & service
When I arrived, there was no one at the front desk, but there was a brass bell. I rang the bell several times but couldn’t get a response, even though I could hear someone in the back . I walked around the corner to try to find the person who was making the noise but there was no one in sight. I went back to the front desk and this time, in addition to ringing the bell, I called out “Hello!” several times. By the time someone finally came, I was shouting, trying to get someone to respond. I had been on the road nearly 11 hours at this point and was exhausted and frustrated. This was probably the worst check-in experience I’ve ever had.
In addition to all of this, the person who checked me in left filled-out registration forms from other guests sitting on the counter with personal info filled out and visible to anyone who walked by. This was all so sloppy and doesn’t make me feel comfortable about here again.
Susan D
Stayed 1 night in May 2025