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Hotel Butterfly

3.0 star property
3-star ski hotel near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Butterfly

Exterior
Reception
Free daily buffet breakfast
Deluxe Triple Room, Mountain View
Snow and ski sports

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
Bodmenstrasse 21, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪5 min walk‬
  • Place, Zermatt - Furi
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪87 min drive‬

Room options

View all photos for Deluxe Triple Room

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • Sleeps 3

View all photos for Economy Queen Room

Bathroom

Economy Queen Room

  • Sleeps 2

View all photos for Classic Standard Room

Bathroom

Classic Standard Room

  • Sleeps 2

View all photos for Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

Classic Double or Twin Room, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

Deluxe Triple Room, Mountain View

9.4 out of 10
Exceptional
(11 reviews)
  • 26 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Double Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Economy Double Room, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

Junior Triple Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 3

About the area

Zermatt

Near the slopes.Within a 10-minute walk of this Zermatt City Centre hotel, you'll find Matterhorn Museum and St. Mauritius Church. Mountaineers Cemetery and Zermatt - Furi are also within half a mile (1 km).

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 2 min walk - 0.2 km
  • Matterhorn Museum - 5 min walk - 0.4 km
  • Zermatt - Furi - 5 min walk - 0.4 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Walliserkanne - ‬3 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Restaurant Derby - ‬2 min walk
  • ‪Golden India - ‬2 min walk

About this property

Hotel Butterfly

3-star ski hotel near Zermatt-Matterhorn Ski Paradise
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

This 3-star Zermatt hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Built in 1999
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Pool or billiards table
  • Library
  • Computer for guest use
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Butterfly offers 64 accommodations with safes and hair dryers. Beds feature premium bedding. 26-inch flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 341 reviews
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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/airplane tours
  • Library
  • Piano
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • 26-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number CHE-439.305.524

We should mention

  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Hotel Butterfly Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 658 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 5 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at the hotel. It’s conveniently located to the rail station and also had shuttle service if needed. The room was spacious and we had a great view. They had a nice afternoon coffee/tea time and a breakfast. Conveniently located to the dining and shopping area. I would recommend this hotel to friends and family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely hotel right at the beginning of Zermat main avenue. Near the train station and walkable to all restaurants and stores. Staff was friendly and very accommodating. The rooms are vey spacious and clean with a spectacular view of the alps. Will definitely stay there agin.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Bernadette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Butterfly! Everything was extremely clean and comfortable and the breakfast / afternoon tea was generous. We really enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Hotel Butterfly. Free shuttle available to and from train station but also walkable. Breakfast as well as an afternoon tea were offered. Rooms were large including the bathroom. I would highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyongsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considerate and helpful staff, location a few minutes from the main and Gornergrat railway stations, and very good breakfast with ample variety.
Stayed 2 nights in Sep 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy

Stayed 2 nights in Sep 2025

8/10 Good

Gerard

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good Location

Location was excellent. Breakfast spread was very good. Room was clean. Strong sewage stink from our bathroom throughout our stay. Hotel staff tried with whatever resources they had. This was the most unpleasant experience during our stay. Housekeeping service was below standard. There were bits of garbage still after cleaning.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round!!

This was an excellent experience in a 3* hotel. Staff in every department from inital check in until leaving and everything in between was superb. Breakfast had a great variety of foods and the welcoming cake and coffee etc, was a lovely gesture. Thank you all. I will certainly be reccomehding the Butterfly 🦋 ❤️
Stayed 3 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Zermatt

Very clean, very new, quiet, very close to the train station and main street. Breakfast was very good too.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Breakfast was very good as well, and afternoon tea and cakes was appreciated. WiFi was a bit slow at times but we were very happy with visit.
Stayed 2 nights in Aug 2025

8/10 Good

Alex

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeannette

Stayed 1 night in Aug 2025

10/10 Excellent

Yibing

Liked: Cleanliness, staff & service, property conditions & facilities
close to the train station, breakfast included, very clean and quiet.
Stayed 1 night in Aug 2025

10/10 Excellent

Hong Keat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here for free and easy trip. It's so convenient and you have everything around you within walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel well located to train station and rest of town. Friendly and helpful staff. The breakfast included was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great vacation!

Close to the rail station. Large room with all the conveniences. Washer and dryer on premises. Staff was very helpful. Great free breakfast!
Stayed 3 nights in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mountain beauty

Lovely place!
Stayed 2 nights in Aug 2025

10/10 Excellent

qing nian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Hank

Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025